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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

tripadvisor-covid-protocol-tools
News / Online
Tripadvisor adds new COVID-response filters, prompts travelers to share safety details in reviews
By Mitra Sorrells | June 24, 2020
Tripadvisor is launching a new suite of “Travel Safe” tools to help consumers find, filter for... Read More
expedia-group-homeaway-vrbo
News / Online
Expedia Group retires HomeAway, moves customers over to Vrbo
By Mitra Sorrells | June 23, 2020
Expedia Group is getting rid of the HomeAway brand in the United States as it works to simplify its... Read More
For travel, Google’s ad credit program is a joke
Opinion / Online
For travel, Google’s ad credit program is a joke
By Douglas Quinby - Arival | June 23, 2020
The impact of Google's coronavirus-led relief package for operators of tours, activities and... Read More
tripadvisor-update-june-2020
News / Online
Tripadvisor revenue inching up, but June forecast still just 20% of 2019
By Mitra Sorrells | June 23, 2020
Due to what it calls "extraordinary circumstances related to the COVID-19 pandemic," Tripadvisor has... Read More
When it comes to planning trips, Black consumers feel “shut out” of the travel market
News / Online
When it comes to planning trips, Black consumers feel “shut out” of the travel market
By Jill Menze | June 22, 2020
For years, Black travelers have been voicing concern about the challenges they face planning and going... Read More
videc-airline-protocol-analysis
News / Online
North American airlines lagging in implementation of advanced health protocols
By Mitra Sorrells | June 22, 2020
An analysis by VIDEC has found North American carriers trail others in implementing COVID-19 traveler... Read More
What an antitrust case against Google could mean for travel
Opinion / Online
What an antitrust case against Google could mean for travel
By Mario Gavira | June 19, 2020
Evidence suggests the U.S. Department of Justice will soon file an antitrust lawsuit against Google... Read More
mmgy-partner-campaign-covid
News / Online
MMGY partners with Expedia, Sojern, ADARA to inspire post-COVID-19 trips
By Mitra Sorrells | June 19, 2020
The travel marketing agencies have created a campaign to boost recovery in several U.S. destinations.... Read More
How I Got Here, episode 29 - Rod Cuthbert of Viator
Interview / Online
How I Got Here, episode 29 - Rod Cuthbert of Viator
By PhocusWire | June 18, 2020
Mozio's David Litwak and Kevin May from PhocusWire talk with Rod Cuthbert, the pioneer of online... Read More
Airbnb partners with Broadway, the Olympics, IGLTA and TikTok for virtual Experiences
News / Online
Airbnb partners with Broadway, the Olympics, IGLTA and TikTok for virtual Experiences
By Jill Menze | June 17, 2020
The new lineup is an extension of the company’s pivot to virtual activities in April in response to... Read More
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Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
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Get real: The power of combining AI with authentic intelligence
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Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More