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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

AirAsia and Trip.com Group unite in digital travel services pact
News / Online
AirAsia and Trip.com Group unite in digital travel services pact
By Kevin May | August 10, 2020
Flights, hotels, airport transfers and activities are included in the sharing of inventory across both... Read More
tim-hughes-agoda-phocuswright-europe-2020-2
Interview / Online
Phocuswright Europe 2020 preview: Out of Office with… Timothy Hughes
By PhocusWire | August 10, 2020
In a series of interviews with executives participating in the online event in September, PhocusWire... Read More
Sounding Off: Social media shouldn't sugar-coat the mid-crisis travel experience
Interview / Online
Sounding Off: Social media shouldn't sugar-coat the mid-crisis travel experience
By PhocusWire | August 7, 2020
The travel experience is going to be disruptive (health checks) or weird (everyone wearing masks) for... Read More
How the luggage experience is changing as a result of COVID-19
News / Online
How the luggage experience is changing as a result of COVID-19
By Jill Menze | August 7, 2020
To ensure safety and reduce touch points while traveling, consumers are rethinking how they transport... Read More
InPhocus, episode 20 - Looking to Russia for a different perspective
News / Online
InPhocus, episode 20 - Looking to Russia for a different perspective
By PhocusWire | August 7, 2020
Russia is never far away from the headlines - whether it's politics, science or culture. The... Read More
Booking Holdings feels "full impact" of coronavirus as gross bookings plunge 91% in Q2 2020
News / Online
Booking Holdings feels "full impact" of coronavirus as gross bookings plunge 91% in Q2 2020
By Jill Menze | August 6, 2020
CEO Glenn Fogel believes it will be years and not quarters before the travel market returns to... Read More
tripadvisor-q2-2020
News / Online
Tripadvisor revenue down 86% in Q2 to $59M, still better than expected, says CEO
By Mitra Sorrells | August 6, 2020
Tripadvisor says it is seeing steady improvement in users and revenue since lows in April.... Read More
Uber continues buying spree as delivery business supports COVID-slammed mobility unit
News / Online
Uber continues buying spree as delivery business supports COVID-slammed mobility unit
By Linda Fox | August 6, 2020
Uber saw a 35% decline to $10 billion in gross bookings while mobility gross bookings were down 73%... Read More
hilton-q2-2020
News / Online
Hilton lost $432M in Q2 2020 but says occupancy now recovering in most markets
By Mitra Sorrells | August 6, 2020
Hilton's occupancy levels were up about 20 percentage points in the United States and 15 percentage... Read More
Virtual connections: Building relationships with travelers to generate future demand
Opinion / Online
Virtual connections: Building relationships with travelers to generate future demand
By Chris Blaine - Sojern | August 6, 2020
In a COVID-19 world, social media is not only an inexpensive way to reach large numbers of people, but... Read More
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