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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Does your hotel need a commercial strategist?
Opinion / Online
Does your hotel need a commercial strategist?
By Sharad Kapur | August 20, 2020
Here's why hotels should consider a "commercial strategist" role as the lead-in position for all... Read More
Airbnb files for IPO despite crisis year for the travel industry
News / Online
Airbnb files for IPO despite crisis year for the travel industry
By Kevin May | August 19, 2020
The question of when Airbnb would move towards its long-awaited IPO has followed the company long... Read More
google-freezes-accounts-covid
News / Online
Google plays hardball with pandemic-affected travel site, freezes its ad account
By Mitra Sorrells | August 19, 2020
According to a travel executive, Google froze his company's advertising accounts when it was unable to... Read More
Facebook lets activity providers take bookings for virtual events
News / Online
Facebook lets activity providers take bookings for virtual events
By Kevin May | August 19, 2020
The social network added an event booking, promotion and payment service to the functionality of... Read More
Henrik-Kjellberg-pcwe-2020
Interview / Online
Phocuswright Europe 2020 preview: Out of Office with... Henrik Kjellberg
By PhocusWire | August 19, 2020
In a series of interviews with executives participating in the online event in September, PhocusWire... Read More
Omio secures $100M in funding, eyes customer experience developments and "opportunistic acquisitions"
News / Online
Omio secures $100M in funding, eyes customer experience developments and "opportunistic acquisitions"
By Linda Fox | August 19, 2020
Existing and new investors have participated in this latest round, including Kinnevik, Temasek,... Read More
carnival-ransomware-attack
News / Online
Carnival is latest travel brand hit with ransomware attack
By Mitra Sorrells | August 18, 2020
The world's largest cruise operator is investigating an attack that accessed both guest and employee... Read More
Why hotel marketing strategies should include LGBTQIA travelers
Opinion / Online
Why hotel marketing strategies should include LGBTQIA travelers
By Expedia Group | August 18, 2020
As destinations reopen, industry experts expect to see the LGBTQIA community be among the first to hit... Read More
Phocuswright Europe 2020 preview: Out of Office with… Monika Wiederhold
Interview / Online
Phocuswright Europe 2020 preview: Out of Office with… Monika Wiederhold
By PhocusWire | August 17, 2020
In a series of interviews with executives participating in the online event in September, PhocusWire... Read More
Sounding Off: State-industry alliances could be the best pandemic recovery route to take
Interview / Online
Sounding Off: State-industry alliances could be the best pandemic recovery route to take
By PhocusWire | August 14, 2020
The idea of governments, regional authorities and other public bodies getting involved in strategic... Read More
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