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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Online

InPhocus, episode 32 - Ending the year with the best of 2020

By PhocusWire | December 31, 2020

To mark our 32nd and last episode of the year, we've trawled through the archives and selected three... Read More

News / Online

VIDEO: Why the digital travel sector fails for diversity and inclusion

By Linda Fox | December 30, 2020

Martinique Lewis, a diversity in travel consultant, says travel companies need to look across... Read More

Opinion / Online

Four trends that will shape business travel in 2021

By Alex Kaluzny - Egencia | December 30, 2020

For C-suites and travel managers, acknowledging and adapting to these trends will be an essential part... Read More

News / Online

VIDEO: How travel execs confronted the crisis - and their staffs

By PhocusWire | December 29, 2020

At the Phocuswright Conference, travel leaders discuss how confronting the threat – and often... Read More

News / Online

VIDEO: Peter Kern on how COVID gave Expedia Group “courage”

By Jill Menze | December 29, 2020

Speaking at his first Phocuswright Conference since assuming leadership of Expedia Group, Peter Kern... Read More

News / Online

VIDEO: How we went to the brink and back in 2020

By PhocusWire | December 28, 2020

How do you change customer perceptions and jumpstart business after a downfall? Some of the most... Read More

From Our Partners / Online

Social media in 2021: The new MVP for hospitality

By Mark Skroch - BCV | December 28, 2020

With social at the center of consumer engagement, it’s time to prepare for the year ahead. Here's what... Read More

News / Online

VIDEOS: PhocusWire's most popular interviews 2020

By PhocusWire | December 24, 2020

We present a list of the most popular videos that we've produced at PhocusWire and those we've been... Read More

News / Online

VIDEO: Certares’ Greg O’Hara on why 2020 saw record investment in travel

By Mitra Sorrells | December 24, 2020

O'Hara shares his thoughts on the best travel sectors for investment now and why he believes business... Read More

News / Online

VIDEO: Travel veterans Peluso and Jones on opportunities to emerge from COVID stronger

By Mitra Sorrells | December 23, 2020

Travelocity founder Terry Jones and former Travelocity CEO Michelle Peluso reunited for a discussion... Read More

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News / Finance

Ixigo acquires majority stake in Brevistay to expand hotel business

News / Technology

PhocusWire's travel tech news briefs: Airbnb, Yotel, IHG and more...

News / Online

Inside the Philippines’ most overlooked $36B digital market

News / Technology

Expedia Group chairman Barry Diller says AI won't replace humans

News / Technology

Architecture, pace, culture: Navigating travel's AI transition

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More