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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

Do online travel agencies suffer from brand blindness?
Opinion / Online
Do online travel agencies suffer from brand blindness?
By Chris Torres - Tourism Marketing Agency | September 27, 2021
To grow a successful brand, online travel agencies need to refocus how they brand and market their... Read More
Travel app downloads surpass 2019 numbers, Hopper ranks top booking app
News / Online
Travel app downloads surpass 2019 numbers, Hopper ranks top booking app
By Jill Menze | September 27, 2021
According to a report from SensorTower, top travel booking apps exceeded 10.6 million downloads in Q2... Read More
sounding-off-131-tripadvisor
Interview / Online
Sounding Off: Tripadvisor Plus changes show the complexity of travel subscriptions
By PhocusWire | September 24, 2021
Tripadvisor's U-turn this week on the structure of Plus raises more questions than it answers about... Read More
Trip.com Group takes advantage of domestic travel return
News / Online
Trip.com Group takes advantage of domestic travel return
By Kevin May | September 24, 2021
Executive chairman James Liang says the Chinese domestic travel market has been encouraging for the... Read More
Lola ceases operations, touts "next phase"
News / Online
Lola ceases operations, touts "next phase"
By Adam Perrotta - BTN | September 23, 2021
Lola has shuttered its services, according to a notice on its website citing "new things to come" for... Read More
VIDEO: Recentering, recruiting and rebuilding travel's future
News / Online
VIDEO: Recentering, recruiting and rebuilding travel's future
By PhocusWire | September 23, 2021
Speaking during Phocuswright’s Diversity in Leadership event, a panel of experts discusses how travel... Read More
google-sustainability-things-to-do
News / Online
Google launches sustainability initiatives, confirms "Things to Do" changes
By Mitra Sorrells | September 22, 2021
Google, in addition to adding "eco-certified" badges to hotels and joining the Travalyst... Read More
A temperature check on vacation rentals
Opinion / Online
A temperature check on vacation rentals
By Marcus Rader - Hostaway | September 22, 2021
Vacation rentals were the undoubtable success story of the travel industry in the first year of the... Read More
travel-building-loyalty-salesforce
From Our Partners / Online
Building loyalty into your travel brand
By Marisa Garcia | September 22, 2021
As travel recovers from the COVID-19 pandemic, travel brands need to re-examine the effectiveness of... Read More
Expedia Group brings loyalty programs into a single platform
News / Online
Expedia Group brings loyalty programs into a single platform
By Kevin May | September 21, 2021
The company says all brands and products will be in the program, covering flights, hotels, alternative... Read More
Sponsored Content
From Our Partners
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
September 9, 2025
Precision and predictability for travel marketing: Essential visitor intelligence to drive growth
 In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More
Get real: The power of combining AI with authentic intelligence
August 19, 2025
Get real: The power of combining AI with authentic intelligence
Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More
Changing traveler patterns, evolving customer needs drive demand for travel insurance
May 6, 2025
Changing traveler patterns, evolving customer needs drive demand for travel insurance
Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More