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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Online

Despegar turns Q4 profit 9% over 2019 levels

By Jill Menze | March 10, 2022

The Latin American company reports adjusted EBITDA of $9 million in Q4 2021, a 9% increase above Q4... Read More

News / Online

Sonder revenue more than doubles in 2021

By Mitra Sorrells | March 10, 2022

Sonder, now a public company, says highlights of 2021 include the launch of its corporate travel... Read More

News / Online

Expedia Group, Booking Holdings halt Russia travel sales

By Jamie Biesiada - Travel Weekly | March 9, 2022

Bookings to Eastern Europe that include Russia represent a high single-digit percentage of Booking... Read More

News / Online

Amex GBT notes corporate travel "resilience" in Omicron recovery

By Michael B. Baker - BTN | March 9, 2022

Transaction volume in February climbed back to more than half of its pre-pandemic level as part of a... Read More

News / Online

Airbnb "closely evaluating" new host applications in Ukraine

By Mitra Sorrells | March 9, 2022

With at least $2 million already paid to hosts of properties in Ukraine via Airbnb, the company says... Read More

News / Online

Black representation in hospitality leadership not making gains

By Jill Menze | March 9, 2022

According to a Castell Project report, Black representation in leadership for the public face of the... Read More

News / Online

Travel stocks fall as Ukraine crisis enters third week

By Robert Silk - Travel Weekly | March 8, 2022

U.S. travel industry stocks plunged over investor worries about surging oil prices and concerns about... Read More

Opinion / Online

How women in tech can break through the leadership glass ceiling

By Jane Sun - Trip.com Group | March 8, 2022

As a female business executive and a working mother, striving for gender equality and ensuring women... Read More

News / Online

OYO, Hopper bet on gamification to drive user retention

By Mitra Sorrells | March 7, 2022

OYO and Hopper are leading the way but expect to see more brands using both game theory and actual... Read More

News / Online

Grab posts loss of $3.6B in 2021, claims "strongest year yet"

By Kevin May | March 7, 2022

The Singapore-based ride-hailing and delivery brand posted revenue of $675 million for the 2021... Read More

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News / Online

How Nikhil Ravishankar is navigating Air New Zealand’s 'perfect storm'

News / Technology

Meeting travel agents where they are: Why conversational chat decides agentic AI adoption

News / Technology

Engine acquires Options Travel to build modern OBT

News / Technology

Expedia calls on Layla to speed up its AI strategy

News / Finance

Amadeus adjusts 2026 guidance, air distribution hit by Middle East conflict

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More