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PhocusWire's in-depth coverage of the intersection of travel, tourism and hospitality with the web, featuring news, analysis, interviews, research and more.

News / Online

Hotel experts on staffing issues, AI and “selling happiness”

By Derek Catron | July 14, 2023

Hyatt’s Javier Águila and Barceló Hotel Group’s Raúl González spoke on issues facing hospitality... Read More

News / Online

Expedia Group announces ugly split with Hopper

By Mitra Sorrells and Derek Catron | July 12, 2023

Expedia Group is pulling its hotel and vacation rental supply from Hopper, charging the rival online... Read More

News / Online

Culture Trip considers sale, funding options following management buyout

By Mitra Sorrells | July 12, 2023

Culture Trip has struggled to find its way and is now considering a sale after raising more than... Read More

News / Online

Airline industry leaders, academics will advise Google on emissions calculations

By Mitra Sorrells | July 12, 2023

Google is aiming to build trust in its flight emission data and make it the global standard for... Read More

From Our Partners / Online

How hotels can drive greater customer lifetime value

By Carl Bleich - Bloomreach | July 12, 2023

Discover how hotels can implement effective strategies to increase customer lifetime value and drive... Read More

News / Online

Holden out at Google Travel

By Mitra Sorrells | July 11, 2023

Google Travel is now being led by Rose Yao and Julie Farago, two longtime Google employees with... Read More

News / Online

Sojern expands travel marketing platform with acquisition of VenueLytics

By Mitra Sorrells | July 11, 2023

VenueLytics provides guest experience and data analytics tools to improve guest satisfaction and... Read More

News / Online

Short-term rentals see value in what they do for travel

By Derek Catron | July 11, 2023

Panelists at Phocuswright Europe 2023 tout boost to local economies, variety and value of their... Read More

From Our Partners / Online

Video: UATP on payment opportunities in travel

By PhocusWire | July 11, 2023

In an interview in the PhocusWire studio at Phocuswright Europe, UATP president and CEO Ralph Kaiser... Read More

News / Online

Expedia Group launches One Key unified rewards program

By Derek Catron | July 7, 2023

Speaking at Phocuswright Europe 2023, Alfonso Paredes called One Key “a super powerful tool” that... Read More

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News / Technology

Architecture, pace, culture: Navigating travel's AI transition

News / Finance

Juniper Group acquires Deem from Travelport

News / Startups

AI-powered Mindtrip expands to Europe

News / Finance

Perk secures $300M in finance for product and technology investment

News / Technology

Priceline updates Penny AI assistant with Claude

September 9, 2025

Precision and predictability for travel marketing: Essential visitor intelligence to drive growth

In partnership with Zartico, this video series explores the latest trends and delivers practical... Read More

August 19, 2025

Get real: The power of combining AI with authentic intelligence

Chris Hemmeter from Thayer Investment Partners outlines his thoughts on the importance of balancing AI... Read More

May 6, 2025

Changing traveler patterns, evolving customer needs drive demand for travel insurance

Travel protection is bringing peace of mind for travelers and positive rewards for suppliers.... Read More