Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Discussing the latest trends in travel demand and dispersal
News / Online
Discussing the latest trends in travel demand and dispersal
By Abby Crotty | September 8, 2026
Executives from Amadeus, Travalyst, Travelier and Paradores discuss changing traveler preferences and how emerging destinations are approaching growth. Read More
The agentic traveler: Is travel ready for AI booking demand?
From Our Partners / Technology
The agentic traveler: Is travel ready for AI booking demand?
By Cathy Walsh | September 7, 2026
AI is moving from travel inspiration to transaction. New Phocuswright research reveals who is ready to book through AI and what travel companies need to do now. Read More
Payments-first OTA Laters.com raises $1.5M in seed funding
News / Startups
Payments-first OTA Laters.com raises $1.5M in seed funding
By Abby Crotty | September 3, 2026
The fresh capital will help the startup grow, expand its core business and add new products and verticals. Read More
Airbnb names Tripadvisor exec Pepijn Rijvers chief business officer
News / Online
Airbnb names Tripadvisor exec Pepijn Rijvers chief business officer
By Abby Crotty | September 1, 2026
Rijvers succeeds current CBO Dave Stephenson, who has decided to move on after eight years at Airbnb. Read More
Vrbo launches sponsored search listings globally amid wider product rollout
News / Technology
Vrbo launches sponsored search listings globally amid wider product rollout
By Morgan Hines | September 1, 2026
Expedia Group has announced a dozen vacation rental product launches for Vrbo and Escapia. Read More
AI isn’t just for research anymore: What European travelers are actually doing with it
News / Technology
AI isn’t just for research anymore: What European travelers are actually doing with it
By Phocuswright Research | September 1, 2026
European travelers are using AI well beyond simple search, and data shows just how far it's spread across the trip journey. Read More
Human-in-the-loop servicing shouldn’t be the end goal for travel
From Our Partners / Technology
Human-in-the-loop servicing shouldn’t be the end goal for travel
By Amir Balaish, Wenrix | August 31, 2026
As AI improves, travel companies should move beyond human validation of complex servicing toward autonomous execution that is accurate, scalable and fast. Read More
Hotel booking goes live in Google's AI Mode, flights still waiting
News / Technology
Hotel booking goes live in Google's AI Mode, flights still waiting
By Morgan Hines | August 27, 2026
U.S. travelers can now book hotels inside Google's AI Mode with partners including Marriott, Booking.com and Expedia, though flight booking is not yet available. Read More
Startup Stage: BreckenWander wants to offer all-in pricing up front
Interview / Startups
Startup Stage: BreckenWander wants to offer all-in pricing up front
By Abby Crotty | August 25, 2026
BreckenWander launched in June, offering travelers an option to see the final price at the beginning of the booking phase. Read More
Expedia Group makes AI-motivated leadership cuts
News / Technology
Expedia Group makes AI-motivated leadership cuts
By Morgan Hines | August 21, 2026
The online travel giant let eight senior members go, including VPs and an SVP, as it seeks to “move faster.” Read More
Why payment infrastructure will shape the future of travel commerce
From Our Partners / Technology
Why payment infrastructure will shape the future of travel commerce
By PhocusWire | August 20, 2026
Modernizing payment infrastructure is becoming a critical issue for travel companies as legacy systems, margin pressure, merchant of record models and agentic commerce reshape how travel is sold,... Read More
Uber adds train booking from Ixigo to app in India
News / Online
Uber adds train booking from Ixigo to app in India
By Linda Fox | August 18, 2026
The partnership builds on Uber’s existing intercity travel service in India including cab rentals and long-distance buses. Read More
Why the ANZ travel market is contracting in 2026 (and what recovers by 2029)
News / Online
Why the ANZ travel market is contracting in 2026 (and what recovers by 2029)
By Phocuswright Research | August 18, 2026
Phocuswright's Australia-New Zealand Travel Market Brief 2026 breaks down what's driving the downturn and when the market is expected to recover. Read More
Agoda’s Tim Hughes on online travel’s broken promise and AI’s 'Reddit' dilemma
News / Online
Agoda’s Tim Hughes on online travel’s broken promise and AI’s 'Reddit' dilemma
By Yeoh Siew Hoon - WiT | August 14, 2026
Agoda’s Timothy Hughes sat down at WiT Queenstown to discuss why online travel hasn't delivered on its oldest promise and why the fix for AI’s travel-advice problem might be in New Zealand.   Read More
The challenge of keeping AI-generated travel review summaries accurate, objective and useful
News / Technology
The challenge of keeping AI-generated travel review summaries accurate, objective and useful
By Abby Crotty | August 13, 2026
AI-generated review summaries promise simplicity in travel, but can they capture the full picture? Read More