Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Where next for Etraveli with Booking.com deal off the table?
News / Online
Where next for Etraveli with Booking.com deal off the table?
By Linda Fox | November 8, 2023
Following a veto by European regulators of the Booking.com-Etraveli acquisition, Etraveli CEO Mathias Hedlund talks about what’s next for the company, growth opportunities and its focus on flights. Read More
Amadeus shares optimistic outlook, reports positive earnings
News / Online
Amadeus shares optimistic outlook, reports positive earnings
By Morgan Hines | November 7, 2023
Amadeus’ total revenue was up more than 14% in the quarter, with the biggest jump coming from its air distribution and air IT solutions segments. Read More
Tripadvisor Q3 revenue up across all segments, most sharply for Viator
News / Online
Tripadvisor Q3 revenue up across all segments, most sharply for Viator
By Mitra Sorrells | November 6, 2023
Tripadvisor's total revenue in the third quarter of this year was $533 million, up 16% year over year, with nearly half of that revenue coming from Viator. Read More
The role of travel insurance for customer experience and loyalty
From Our Partners / Online
The role of travel insurance for customer experience and loyalty
By PhocusWire | November 6, 2023
Allianz Partners US CEO Jeff Wright discusses innovation in travel insurance and how effective solutions can serve as an extension of travel suppliers' brands and drive customer loyalty. Read More
Expedia ad concerns in search results raised in antitrust suit
News / Online
Expedia ad concerns in search results raised in antitrust suit
By Linda Fox | November 3, 2023
Comments from Expedia Group chair Barry Diller have surfaced during the Google antitrust trial. Read More
Expedia’s Kern: Focus is now on faster growth fueled by years of tech work
News / Online
Expedia’s Kern: Focus is now on faster growth fueled by years of tech work
By Mitra Sorrells | November 2, 2023
Expedia Group posted record revenue and profitability in the third quarter of this year and reiterated full year guidance of double-digit topline growth with margin expansion.   Read More
Booking Holdings posts record earnings, expects to grow AI, flight offerings
News / Online
Booking Holdings posts record earnings, expects to grow AI, flight offerings
By Morgan Hines | November 2, 2023
Booking Holdings’ total revenue came in at $7.3 billion, showing a 21% increase over the same quarter last year, and adjusted EBITDA clocked at $3.3 billion - a 24% increase from the same quarter of... Read More
Airbnb's Chesky envisions turning app into "ultimate travel agent"
News / Online
Airbnb's Chesky envisions turning app into "ultimate travel agent"
By Derek Catron | November 1, 2023
Airbnb CEO Brian Chesky covers AI’s potential, short-term rental regulations, a threat from Google – and why he thinks Airbnb has nowhere to go but up.   Read More
The positive and negative impacts of travel on destinations
News / Online
The positive and negative impacts of travel on destinations
By Linda Fox | November 1, 2023
A report from Economist Impact and Booking.com assesses the social, environmental and economic impact of visitors on destinations.  Read More
Thailand OTA Traveligo gets $25M, rebrands to Gother
News / Online
Thailand OTA Traveligo gets $25M, rebrands to Gother
By Yeoh Siew Hoon - WiT | November 1, 2023
As part of its rebranding and expansion, Traveligo will partner with TakeMeTour, an online marketplace for tours and activities in Thailand. Read More
AirAsia holding company seeks U.S. listing for Capital A International
News / Online
AirAsia holding company seeks U.S. listing for Capital A International
By Linda Fox | November 1, 2023
The business combination would see Capital A International, a new investment and strategic development company, become a stand-alone public company in the United States. Read More
MakeMyTrip makes gains across air ticketing, hotels as travel demand remains high
News / Online
MakeMyTrip makes gains across air ticketing, hotels as travel demand remains high
By Linda Fox | October 31, 2023
The Gurugram, India-based business attributed its revenue gains for the quarter to elevated travel demand. Read More
Could company-paid leisure travel be a new distribution channel?
Opinion / Distribution
Could company-paid leisure travel be a new distribution channel?
By Emilie Dumont – Digitrips | October 31, 2023
Some corporations now incentivize employees by paying for holidays – could this trend could be a new B2B2C sales channel for the travel industry? Read More
SEO Travel sets up accelerator for SME businesses
News / Startups
SEO Travel sets up accelerator for SME businesses
By Linda Fox | October 27, 2023
The eight-week Travel Growth Accelerator program is looking to recruit 10 small- to medium-sized businesses. Read More
Travel customer service resilience in the age of climate disruption
Opinion / Online
Travel customer service resilience in the age of climate disruption
By Jeffrey Katz – Journera | October 27, 2023
While the increasing frequency of climate-related disruptions is inevitable, severely disappointed customers are not. Travel providers have access to the data that enables a real-time, proactive... Read More
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