Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

STARTUP STAGE: FinMont seeks to help airline and OTA revenues take off
Interview / Startups
STARTUP STAGE: FinMont seeks to help airline and OTA revenues take off
By Mitra Sorrells | October 27, 2023
FinMont helps travel merchants optimize their payment strategy by reducing the overall payment cost and increasing the acceptance rate globally. Read More
How airline tech “advances” are setting back our end consumers
Opinion / Technology
How airline tech “advances” are setting back our end consumers
By Sebastien Gibergues | October 26, 2023
While airlines have smartly upgraded their retailing capabilities — but at a cost to other players in the field, including consumers. Read More
Tripadvisor launches new AI travel planning features
News / Online
Tripadvisor launches new AI travel planning features
By Morgan Hines | October 24, 2023
Tripadvisor is rolling out AI-generated hotel reviews for some oft-reviewed locations. Read More
Google bringing price comparison to vacation rental searches
News / Online
Google bringing price comparison to vacation rental searches
By Derek Catron | October 24, 2023
  Users who search Google and click through to a specific property will now be able to compare costs from multiple travel sites on which the property is listed. Just don’t expect to find Airbnb or... Read More
General Atlantic acquires stake in travel distribution platform TBO
News / Distribution
General Atlantic acquires stake in travel distribution platform TBO
By Linda Fox | October 23, 2023
TBO's platform simplifies travel for suppliers across the hotel, airline, car rental and other segments by connecting them with buyers via its platform. Read More
Expedia Group announces Air Miles, Afterpay partnerships
News / Online
Expedia Group announces Air Miles, Afterpay partnerships
By Morgan Hines | October 20, 2023
Expedia Group continues B2B growth measures with two new partnerships. Read More
TripStack onboards NokAir for virtual interlining technology
News / Technology
TripStack onboards NokAir for virtual interlining technology
By Linda Fox | October 19, 2023
The technology, called Self Connect for Airlines, enables carriers to retain customers who come to an airline website seeking a destination that the airline does not serve. Read More
Booking, Expedia, Tripadvisor form coalition to fight fake reviews
News / Online
Booking, Expedia, Tripadvisor form coalition to fight fake reviews
By Derek Catron | October 17, 2023
The coalition, which also includes Amazon, Glassdoor and Trustpilot, seeks to work together on developing common standards and best practices to root out fake reviews and ensure consumers can make... Read More
Hopper’s APAC B2C team axed amid cuts of 250 jobs
News / Online
Hopper’s APAC B2C team axed amid cuts of 250 jobs
By Yeoh Siew Hoon - WiT | October 13, 2023
As part of its recent cuts, Hopper has eliminated its B2C team in Asia Pacific, while keeping its B2B team intact. Read More
STARTUP STAGE: Crewfare aims to make booking event and group travel easy
Interview / Startups
STARTUP STAGE: Crewfare aims to make booking event and group travel easy
By Mitra Sorrells | October 11, 2023
Crewfare is a customizable group travel booking platform offering events, festivals, sports and brands with the ability to capitalize on travel while providing attendees with a streamlined and simpler... Read More
Sabre investigation finds no security concerns from alleged ransomware attack
News / Technology
Sabre investigation finds no security concerns from alleged ransomware attack
By Derek Catron | October 10, 2023
Despite allegations from a ransomware group that it stole sensitive personal information from Sabre, the company said it has found no evidence that customer data has been compromised.   Read More
Video: TerraPay on building a virtual card solution for emerging markets
From Our Partners / Technology
Video: TerraPay on building a virtual card solution for emerging markets
By PhocusWire | October 10, 2023
In an interview in the PhocusWire studio at Phocuswright Europe, TerraPay vice president of payments Koert Grasveld discusses the company's work to build virtual card solutions. Read More
Instagram moments boosting importance of travel experiences
News / Online
Instagram moments boosting importance of travel experiences
By D.J. Catron | October 5, 2023
While experiences continue to gain importance in travel planning, factors such as limited online supply, weather and fixed pricing create disincentives to book far in advance.   Read More
Expedia Group expands B2B portfolio in Asia Pacific
News / Distribution
Expedia Group expands B2B portfolio in Asia Pacific
By Mitra Sorrells | October 4, 2023
Expedia Group calls Asia Pacific a "critical region" for continued growth of its B2B business as it adds several airlines and other new distribution partners. Read More
Hopper cuts 250 jobs, citing push to full-scale travel platform
News / Online
Hopper cuts 250 jobs, citing push to full-scale travel platform
By Derek Catron | October 4, 2023
Fred Lalonde, CEO of the Montreal-based company, told a Canadian newspaper the cuts — equal to 30% of full-time staff — were needed to reach profitability.   Read More
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