Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Despegar shares AI trip planner details, reports record quarter
News / Technology
Despegar shares AI trip planner details, reports record quarter
By Linda Fox | March 15, 2024
During its Q4 and full-year 2023 results, the company said it had achieved its highest gross bookings since its IPO in 2017 and shared further details of its AI trip assistant Sofia. Read More
Gemini, Google Travel and the threat to OTAs
Opinion / Online
Gemini, Google Travel and the threat to OTAs
By Christian Watts - Magpie | March 15, 2024
Google Gemini, combined with Google Travel, could completely change the way consumers do their searching and planning for trips. Read More
Travel companies expect "moderate to aggressive" tech investment increase in 2024
News / Technology
Travel companies expect "moderate to aggressive" tech investment increase in 2024
By Linda Fox | March 14, 2024
New research identified machine learning, data analytics and digital payments as the tecnology priorities for travel companies this year. Read More
What a U.S.TikTok ban could mean for travel industry
News / Online
What a U.S.TikTok ban could mean for travel industry
By D.J. Catron | March 14, 2024
While the legislation faces an uncertain future in the U.S. Senate and likely legal challenges if it becomes law, a ban could have far-reaching ramifications for travel companies. Read More
Online travel giants set new record for marketing spend in ‘23
News / Online
Online travel giants set new record for marketing spend in ‘23
By Mitra Sorrells | March 13, 2024
Expedia Group, Booking Holdings, Airbnb and Trip.com Group collectively spent $16.8 billion on sales and marketing in 2023 as they compete with one another and with suppliers enticing travelers to book... Read More
How travel brands can leverage first-party data to activate customers
From Our Partners / Online
How travel brands can leverage first-party data to activate customers
By PhocusWire | March 11, 2024
Founded in 2010, performance marketing solution Wunderkind works with brands in a variety of verticals, including travel, to strengthen customer relationships and drive revenue. Read More
WTTC partners with Oliver Wyman to drive sustainability in travel
News / Technology
WTTC partners with Oliver Wyman to drive sustainability in travel
By Linda Fox | March 7, 2024
WTTC and Oliver Wyman are helping the industry navigate the regulatory landscape when it comes to sustainability, while startups BeCause and Weeva are helping hotels with data collection and insights. Read More
Evaneos invests in Planeterra as part of partnership to foster community tourism
News / Online
Evaneos invests in Planeterra as part of partnership to foster community tourism
By Mitra Sorrells | March 6, 2024
Evaneos is an online marketplace connecting travelers with local tourism agencies around the world, and Planeterra is a nonprofit founded by G Adventures founder Bruce Poon Tip. Read More
Booking Holdings' Fogel calls for "smart regulations" in Europe
News / Online
Booking Holdings' Fogel calls for "smart regulations" in Europe
By Linda Fox | March 6, 2024
The company has had decisions from European lawmakers go against it in recent months, from its blocked acquisition of Etraveli to the threat of being tagged a digital gatekeeper under the looming... Read More
Despegar debuts GenAI travel assistant for trip inspiration and booking
News / Technology
Despegar debuts GenAI travel assistant for trip inspiration and booking
By Mitra Sorrells | March 4, 2024
Customers can use the "Sofia" tool through text or voice or by clicking on visual options and can return to chats even days later with the interaction saved in the system. Read More
TravelAI relaunches Casai website with focus on luxury short-term rentals
News / Online
TravelAI relaunches Casai website with focus on luxury short-term rentals
By D.J. Catron | March 1, 2024
After acquiring the domain name of the Latin American short-term rental startup, TravelAI will use the site to target travelers interested primarily in the Mediterranean and Caribbean.   Read More
Sabre, Mastercard join Travalyst mission to drive sustainable travel choices
News / Distribution
Sabre, Mastercard join Travalyst mission to drive sustainable travel choices
By Linda Fox | March 1, 2024
The coalition, which also counts Booking.com, Expedia Group and Trip.com Group as partners, aims to help inform consumer travel choices by making sustainability information mainstream. Read More
15below gets investment from LDC to accelerate growth
News / Technology
15below gets investment from LDC to accelerate growth
By Mitra Sorrells | March 1, 2024
Founded in 2000, 15below currently works with more than 60 airlines, rail operators, travel agencies and TMCs and partners with Amadeus and Navitaire. Read More
Expedia, Booking, Amadeus join forces to address digital travel regulations
News / Technology
Expedia, Booking, Amadeus join forces to address digital travel regulations
By Yeoh Siew Hoon – Web in Travel | February 29, 2024
The Global Travel Tech also includes eDreams Odigeo, Travelport and Skyscanner. They seek to address global concerns around anticipated regulatory changes affecting digital travel platforms.   Read More
AirAsia integrates fintech ancillaries from Hopper B2B solution HTS
News / Online
AirAsia integrates fintech ancillaries from Hopper B2B solution HTS
By Mitra Sorrells | February 29, 2024
The new "cancel for any reason" option will launch later this year for customers that book non-refundable fares on the AirAsia MOVE app and at airasia.com. Read More
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