Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Why an effective payments strategy is critical for airlines
From Our Partners / Distribution
Why an effective payments strategy is critical for airlines
By PhocusWire | February 28, 2024
UATP president and CEO Ralph Kaiser explains how airlines and travel brands can use payments to drive growth, serve new markets and reduce costs. Read More
Culture Trip website sold to U.S. media company
News / Online
Culture Trip website sold to U.S. media company
By Linda Fox | February 26, 2024
U.S. media company U.S. News & World Report has boosted its existing travel content services with the acquisition of theculturetrip.com website. Read More
Expedia Group to reduce headcount by up to 1,500
News / Online
Expedia Group to reduce headcount by up to 1,500
By Linda Fox | February 26, 2024
With its technology transformation completed, Expedia is looking to reduce overheads with job cuts underway. Read More
What hotels can learn from Amazon, Netflix and the OTAs
Opinion / Online
What hotels can learn from Amazon, Netflix and the OTAs
By Frank Reeves - SHR Group | February 23, 2024
The hotel industry finds itself at a crossroads: Change its strategy or lose guests. It’s not about mimicking the OTAs, but learning from their approach to build direct, meaningful relationships with... Read More
Booking Holdings will appeal $530M fine by Spanish competition authority
News / Online
Booking Holdings will appeal $530M fine by Spanish competition authority
By Mitra Sorrells | February 22, 2024
Booking Holdings reported its fourth quarter and full year 2023 earnings late Thursday, with records across multiple financial metrics including revenue that soared 40% higher than 2019. Read More
Trip.com Group sees significant bookings uplift across OTA platform
News / Online
Trip.com Group sees significant bookings uplift across OTA platform
By Linda Fox | February 22, 2024
Trip.com Group reports revenue gains across accommodation, transportation ticketing, corporate travel and packages for Q4 2023. Read More
AI check-in: MakeMyTrip sees conversion boost from AI implementations
News / Technology
AI check-in: MakeMyTrip sees conversion boost from AI implementations
By Morgan Hines | February 22, 2024
MakeMyTrip group chief technology officer Sanjay Mohan discusses what the company is learning - and the business impacts - from its artificial intelligence strategy. Read More
Expedia Group creates two new divisions to be led by Paredes, Schulze
News / Online
Expedia Group creates two new divisions to be led by Paredes, Schulze
By Mitra Sorrells | February 21, 2024
The two new divisions replace Expedia for Business, which has been led by Ariane Gorin, who becomes CEO in May.   Read More
Study: How AI boosts digital advertising and direct bookings
News / Technology
Study: How AI boosts digital advertising and direct bookings
By Derek Catron | February 21, 2024
Recent advances in AI’s handling of digital advertising have increased the possibilities for hotels to grow direct bookings, a study from D-Edge found.   Read More
Ixigo prepares for fresh IPO
News / Online
Ixigo prepares for fresh IPO
By Linda Fox | February 20, 2024
Online travel platform Ixigo has filed a draft prospectus with the Security and Exchange Body of India detailing its plans for a public listing. Read More
CEO Spotlight - Damian Scokin of Despegar
News / Online
CEO Spotlight - Damian Scokin of Despegar
By Linda Fox | February 20, 2024
In a discussion with PhocusWire, Despegar CEO Damian Scokin talks about carrying momentum from 2023 into the year ahead, the role of artificial intelligence and growth opportunities for the Latin... Read More
Q&A: Conor Grennan on how travel companies can use generative AI as a strategic advantage
News / Technology
Q&A: Conor Grennan on how travel companies can use generative AI as a strategic advantage
By Mitra Sorrells | February 16, 2024
The NYU Stern dean and consultant on generative AI explains why it is a change management issue and so much more than a simple tool - and why training employees how to use it is like "giving them an... Read More
Deal with Ryanair furthers TUI’s plans for global booking platform
News / Online
Deal with Ryanair furthers TUI’s plans for global booking platform
By Derek Catron | February 15, 2024
All Ryanair flights will soon be bookable directly with TUI and can be combined with the German-based travel company’s full offerings.   Read More
Sabre notes 2023 improvements, cloud migration and tech cost savings on track
News / Distribution
Sabre notes 2023 improvements, cloud migration and tech cost savings on track
By Linda Fox | February 15, 2024
Adjusted EBITDA for the technology and distribution company was $96 million for the quarter and $337 for the full year, up from $65 million in 2022. The gains were attributed to increases in travel... Read More
Tripadvisor considers potential sale that would take it private
News / Online
Tripadvisor considers potential sale that would take it private
By Derek Catron | February 12, 2024
Tripadvisor has formed a special committee and retained an advisor to consider potential deal proposals. Read More
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