Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Expedia Group expands Meta partnership amid push to connect social, booking
News / Technology
Expedia Group expands Meta partnership amid push to connect social, booking
By Morgan Hines | May 19, 2026
 The expanded collaboration follows the recent news that Expedia is a partner with TikTok for its new in-app booking, a sign of the OTA's focus on growing its B2B distribution strategy. Read More
World Travel Holdings gets investment from Citation Capital
News / Distribution
World Travel Holdings gets investment from Citation Capital
By Linda Fox | May 19, 2026
World Travel Holdings, which was founded in 2005, said it generates more than $2.5 billion in annual booking volume. Read More
Expedia Group moves advertising unit under CMO Jochen Koedijk
News / Online
Expedia Group moves advertising unit under CMO Jochen Koedijk
By Morgan Hines | May 18, 2026
The move continues Expedia Group's reorganization following the merger of its B2B and supply businesses. Read More
Ixigo launches travel app with conversational booking and agentic AI
News / Technology
Ixigo launches travel app with conversational booking and agentic AI
By Cathy Walsh | May 14, 2026
The app includes natural language trip planning through Ixigo’s AI assistant TARA and AI-powered tools for flight alerts, boarding passes and post-booking support. Read More
Trip.com plans digital ID pilot using Google and Apple wallets
News / Technology
Trip.com plans digital ID pilot using Google and Apple wallets
By Mark Frary | May 13, 2026
Air Canada, Turkish Airlines and Qatar Airways, as well as digital identity infrastructure platform Hopae, are expected to be involved in the pilot.  Read More
TikTok formalizes in-app travel bookings with Booking.com, Expedia, Trip.com among partners
News / Technology
TikTok formalizes in-app travel bookings with Booking.com, Expedia, Trip.com among partners
By Morgan Hines | May 12, 2026
TikTok GO brings in-app travel booking to 200 million U.S. users, compressing the path from video discovery to reservation. Read More
Why travel is the new battleground for bank loyalty
From Our Partners / Distribution
Why travel is the new battleground for bank loyalty
By Dakota Smith, HTS | May 12, 2026
Travel rewards are reshaping bank loyalty as consumers seek more value, flexibility and ways to offset rising trip costs through credit card travel portals. Read More
Expedia Group combines B2B and supply organizations under Alfonso Paredes
News / Online
Expedia Group combines B2B and supply organizations under Alfonso Paredes
By Cathy Walsh | May 11, 2026
The move brings Expedia Group’s supply and partner distribution teams together as the company pushes further into platform and B2B growth. Read More
Hotel groups mull app versus AI-ready strategies
News / Technology
Hotel groups mull app versus AI-ready strategies
By Linda Fox | May 11, 2026
In the past week Wyndham unveiled a ChatGPT app while Choice Hotels unveiled a series of internal AI tools. Read More
Startup Stage: Voyagier targets luxury travel with AI-powered trip planning and booking
Interview / Startups
Startup Stage: Voyagier targets luxury travel with AI-powered trip planning and booking
By Cathy Walsh | May 11, 2026
The early-stage startup brings together AI-powered trip planning, luxury travel advisors and booking infrastructure. Read More
Agentic commerce in travel: Who wins, who loses and what to do about it
Opinion / Technology
Agentic commerce in travel: Who wins, who loses and what to do about it
By Mario Gavira | May 11, 2026
Mario Gavira argues that travel companies face sharply different levels of exposure to agentic AI disruption, with loyalty, unique inventory and human expertise emerging as key defenses. Read More
Expedia Group hits record Q1 profitability amid AI overhaul
News / Finance
Expedia Group hits record Q1 profitability amid AI overhaul
By Morgan Hines | May 7, 2026
CEO Ariane Gorin shared concrete examples of how AI has driven performance across the business. Read More
CEO Spotlight: Gonzalo Estebarena of Despegar
Interview / Online
CEO Spotlight: Gonzalo Estebarena of Despegar
By Linda Fox | May 6, 2026
Despegar's CEO Gonzalo Estebarena discusses the Prosus acquisition, internal and external AI developments and growth plans. Read More
How travel companies are approaching agentic AI
News / Technology
How travel companies are approaching agentic AI
By Mark Frary | May 5, 2026
Travel companies are exploring how AI agents can support internal workflows and operational tasks, while setting limits on autonomy for customer-facing tools. Read More
Phocuswright Europe 2026: Navigating the new era
News / Online
Phocuswright Europe 2026: Navigating the new era
By PhocusWire | May 4, 2026
The Barcelona conference will examine how artificial intelligence, distribution shifts and changing traveler expectations are reshaping travel strategy. Read More
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