Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

sojern state of the industry 2019
News / Online
What's on the minds of 600+ travel marketers? Personalization - and Facebook
By Jill Menze | February 21, 2019
Sojern's massive survey of more of travel marketers identifies key challenges and priorities for advertisers in 2019. Read More
Expedia-EPS-Illustration8-2
News / Technology
Expedia Partner Solutions builds partner program for tech companies
By Linda Fox | February 21, 2019
Expedia Partner Solutions says it wants to establish a closer relationship via its certified technology partner program. Read More
ndc-japan-verteil-direct-connect-2
News / Distribution
Japan latest country to book first NDC-hosted air ticket
By Kevin May | February 20, 2019
Tokyo-based travel agency F-ness issued the Lufthansa air ticket using a platform developed by Verteil Direct Connect. Read More
Egencia adds hotel chat, package booking features to business travel platform
News / Online
Egencia adds hotel chat, package booking features to business travel platform
By Jill Menze | February 20, 2019
Egencia is rolling out platform updates to benefit both business travelers and travel managers. Read More
The false promise of hospitality technology integration
News / Distribution
The false promise of hospitality technology integration
By Gaurav Singh - RateGain | February 19, 2019
The industry should do more to give hoteliers a seamless end-to-end experience for them to distribute their rooms, with a lot less work. Read More
Chinese web giants come together to make travel "smarter"
News / Technology
Chinese web giants come together to make travel "smarter"
By Kevin May | February 19, 2019
Two of China's biggest digital brands - Baidu and Ctrip - are collaborating in a bid to develop "intelligent tourism" in the country. Read More
China series part 3 startups
News / Startups
China, part 3: The state of the travel startup ecosystem
By Mitra Sorrells | February 19, 2019
William Bao Bean of SOSV, Lio Chen of Plug & Play and Margaret Feng of Ctrip's Oasis Lab talk to us about China's startup ecosystem. Read More
Four notable trends and stories impacting the airline sector right now
News / Online
Four notable trends and stories impacting the airline sector right now
By Phocuswright Research  | February 18, 2019
A look at the four most notable trends and stories that are impacting the U.S. airline segment in 2019. Read More
Sounding Off: Digitalization can help remove mafia tag from tours and activities
Interview / Online
Sounding Off: Digitalization can help remove mafia tag from tours and activities
By PhocusWire | February 15, 2019
Removing manual process (such as cash) and historic (perhaps unfair) relationships between supplier and the concierge as intermediary should ultimately benefit the consumer. Read More
Distributed ledger technology can bring rate parity to hotel distribution
Opinion / Technology
Distributed ledger technology can bring rate parity to hotel distribution
By Nadim El Manawy - Arise Travel | February 15, 2019
We ask if distribution technology in use today has been designed with goals that are out of alignment with hotelier’s best interests Read More
hilton-q4-2018-direct-channels
News / Distribution
Hilton maintains focus on direct relationships as growth outstrips agency channel
By Linda Fox | February 14, 2019
Hilton boosted its loyalty program by 14 million members in 2018 and continues to focus on direct relationships. Read More
Regulators vs. online travel agencies - a level playing field coming for hotels?
Opinion / Online
Regulators vs. online travel agencies - a level playing field coming for hotels?
By Sam Weston - 80 Days | February 14, 2019
Breaking down what the recent rulings mean for the web intermediary and hotel ecosystem - and which player can capitalize. Read More
Lyft, Amex GBT and more executive moves...
Notated News / Online
Lyft, Amex GBT and more executive moves...
By PhocusWire | February 14, 2019
In today’s wrap-up of news in brief… Lyft poaches from Uber... Kiwi.com creates new role... Amex GBT bets on digital... Read More
TripAdvisor full year earnings 2018
News / Online
TripAdvisor credits “reinvigorated” hotel segment, sees growth in experiences and restaurants during 2018
By Mitra Sorrells | February 13, 2019
TripAdvisor reports improved hotel segment profitability and growing experiences and restaurants for 2018 financial results. Read More
WEBINAR REPLAY! Going beyond NDC: A Q&A with Sabre and partners
News / Distribution
WEBINAR REPLAY! Going beyond NDC: A Q&A with Sabre and partners
By Kevin May | February 12, 2019
Join Sabre and our industry-leading airline and agency partners as we discuss how we’re implementing NDC solutions in our organizations and collaborating across segments and regions to ensure collective... Read More
More 
The Phocuswright Conference 2026
Phocuswright Research
Phocuswright Events
Northstar Travel Group
Other Northstar Travel Group Products
Events by WIT
About Us
Advertise
Privacy
Contact Us
Do Not Sell or Share My Data
Copyright © 2026 by Northstar Travel Media LLC. All Rights Reserved. Phocuswright 301 Route 17 N., Suite 1150, Rutherford, NJ 07070 USA | Telephone: +1 860 350-4084
Phocuswright • The Phocuswright Conference • Phocuswright Europe • Global Startup Pitch • Web In Travel • Retail Travel
Register Now