Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Airbnb to acquire online travel agency HotelTonight
News / Online
Airbnb to acquire online travel agency HotelTonight
By Kevin May | March 7, 2019
The deal for the OTA gives it the chance to "accelerate our work to build an end-to-end travel platform that serves everyone." Read More
google-assistant-voice-book-hotel-1
Opinion / Technology
Time to talk - using Google Assistant to book a hotel room
By Pablo Delgado - Mirai | March 7, 2019
It is becoming clearer that using voice commands to search for and book hotels is going to be disruptive in the hotel industry and will soon be changing the rules of the game. Read More
Travel intermediaries must figure out how to automate better
Opinion / Technology
Travel intermediaries must figure out how to automate better
By Maxim Sevastianov - Traveknowledgy | March 7, 2019
Travel agencies and OTAs are required to automate in order to offer their clients with personalized services and enjoy a competitive advantage. Read More
Booking.com pivots BookingSuite into a hotel tech app store
News / Technology
Booking.com pivots BookingSuite into a hotel tech app store
By Kevin May | March 6, 2019
The BookingSuite App Store is a collection of currently 45 different services provided by software companies in the industry that cover a range of tools to help hoteliers with their day-to-day... Read More
Ctrip ticks $4.5B annual revenue level for the first time
News / Online
Ctrip ticks $4.5B annual revenue level for the first time
By Kevin May | March 5, 2019
Ctrip cited "robust growth momentum" in its international business during 2018, but despite the uptick in overall annual revenue, Ctrip saw a decline of 19% in fourth quarter revenues to $1.1... Read More
Withlocals walks away with €8M to support peer-to-peer experiences service
News / Online
Withlocals walks away with €8M to support peer-to-peer experiences service
By Kevin May | March 5, 2019
The Series B round was led by Keen Venture Partners and also saw participation from previous backer Inkef Capital, giving it around €16 million since 2013. Read More
Ditching direct: It may be time to reconsider your GDS and OTA connections
From Our Partners / Distribution
Ditching direct: It may be time to reconsider your GDS and OTA connections
By Kyle Moore - RateGain | March 4, 2019
The cost and effort of maintaining a direct connect to the GDS may have been more than hotels had bargained for. So we examine a few that of those hidden headaches. Read More
thefork buys restorando
News / Online
TripAdvisor-owned TheFork buys Restorando, expands in Latin America
By Jill Menze | March 4, 2019
With TheFork's acquisition of Restorando, its network will grow by 3,500 restaurants across eight countries. Read More
bookingkit-ctrip-partnership
News / Distribution
Bookingkit calls European first on Ctrip partnership for tours and activities
By Linda Fox | February 28, 2019
Ctrip's global expansion brand Trip.com included in deal to integrate tours, activities and events content into the China-based online travel agency’s listings. Read More
klook-ceo-interview-lin-ethan
Interview / Online
In The Big Chair - Ethan Lin of Klook
By Kevin May | February 28, 2019
Klook has only been on the scene since 2014 but - with almost $300 million in so far - it has become the most heavily funded startup ever in tours and activities. Read More
booking be a booker
News / Online
Booking.com highlights its breadth of accommodations in new U.S. ad campaign
By Mitra Sorrells | February 26, 2019
Booking.com is launching a new brand marketing campaign that encourages U.S. consumers to stop dreaming and start booking. Read More
Peakwork invests in Chinese partner Zhouyou Technology
News / Distribution
Peakwork invests in Chinese partner Zhouyou Technology
By Kevin May | February 25, 2019
Zhouyou Technology received an undisclosed investment from its European partner Peakwork, in a bid to expand dynamic packaging services in China. Read More
China part 4 distribution
News / Distribution
China, part 4: The digital distribution model
By Mitra Sorrells | February 25, 2019
For the final piece in our China theme month, we explore the diverse digital distribution landscape. Read More
Travelport posts final full-year results ahead of sale to private equity
News / Distribution
Travelport posts final full-year results ahead of sale to private equity
By Kevin May | February 22, 2019
Travelport passed the $2.5 billion annual revenue mark for the first time in its history during 2018. But it will soon head back to the land of private equity ownership. Read More
Seamless and secure cross-border travel - the tech is here, collaboration needed next
Opinion / Technology
Seamless and secure cross-border travel - the tech is here, collaboration needed next
By Liselotte de Maar and Rajeev Kaul - Accenture | February 22, 2019
Using biometrics and cryptography, KTDI enables the creation of unique, verifiable and secure digital identities for travelers that will provide them with nearly hassle-free travel. Now it needs... Read More
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