Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

lastminute-forward-marketing
News / Online
Lastminute.com Group now also a media company, offers out marketing services
By Linda Fox | April 15, 2019
Lastminute.com Group launches Forward as an independent media business. Read More
OYO strikes first bedbank deal, Hotelbeds gives it 60,000 buying outlets
News / Distribution
OYO strikes first bedbank deal, Hotelbeds gives it 60,000 buying outlets
By Kevin May | April 15, 2019
Hotelbeds has become the first third-party bedbank to sign a distribution deal with India-based OYO Rooms. Read More
kiw.zuri-unmanned-flights
News / Distribution
Kiwi.com invests in Zuri to help develop unmanned civilian flights
By Linda Fox | April 15, 2019
Virtual interlining specialist Kiwi.com has backed the unmanned flight concept that uses vertical take-off and landing tech. Read More
From WiT Middle East 2019: Travel brands jostle to find their groove in a booming market
News / Online
From WiT Middle East 2019: Travel brands jostle to find their groove in a booming market
By Siew Hoon Yeoh - WiT | April 15, 2019
A look at the five key takeaways from WiT Middle East conference. Read More
Middle East, part 2: The travel startup scene
News / Startups
Middle East, part 2: The travel startup scene
By Mitra Sorrells | April 15, 2019
For part two in our series on the Middle East we explore the startup ecosystem with input from founders, investors and support programs. Read More
Expedia-AI-ML
News / Technology
How Expedia is using deep learning to improve the hotel booking process
By Linda Fox | April 12, 2019
Expedia Partner Solutions is using deep learning models to improve the hotel booking process for partners and - ultimately - the end consumer. Read More
sounding off 11 loyalty
Interview / Online
Sounding Off: Loyalty does not belong in the past
By PhocusWire | April 12, 2019
Quote from David Armstrong, CEO of HolidayPirates, in an article on PhocusWire this week on what makes him tick. Read More
Zingle chatbot research
News / Technology
Chatbot usage on rise in travel, but effectiveness is tied to saving guests’ time
By Mitra Sorrells | April 11, 2019
A recent survey found consumers prefer human customer service rather than a chatbot, but they would use a chatbot if they believe it would save time. Read More
STARTUP STAGE: Gomingo wants to bring down commission rates for accommodation providers
Interview / Distribution
STARTUP STAGE: Gomingo wants to bring down commission rates for accommodation providers
By Linda Fox | April 11, 2019
Gomingo aims to bring down commission rates for hotels and other accommodation providers by offering 0% commission to hotels that sign up initially with a promise that they will only reach a maximum of... Read More
david-armstrong-holiday-pirates
Interview / Distribution
In the green room at Phocuswright Europe with ... David Armstrong
By PhocusWire | April 10, 2019
In a series of interviews with executives participating at the event in Amsterdam in May, PhocusWire finds out what makes them tick... Next up: HolidayPirates CEO David Armstrong. Read More
Travelstart looks to Middle East for growth
Interview / Distribution
Travelstart looks to Middle East for growth
By Siew Hoon Yeoh - WebInTravel | April 10, 2019
With South Africa as its home base and its businesses spread across the African continent, Travelstart believes its roots and experience make it well suited to take on the emerging and fragmented... Read More
Expedia Group reviews price more important than brand
News / Online
Guest reviews, room price more valuable than brand name in hotel selection
By Mitra Sorrells | April 9, 2019
According to Expedia Group, room price and guest reviews and ratings are more important than brand when consumers shop hotels. Read More
Booking.com speaks out on its private accommodation ambitions
News / Online
Booking.com speaks out on its private accommodation ambitions
By Jill Menze | April 9, 2019
Amid its ongoing rivalry with Airbnb, Booking.com explains how it hopes to differentiate its alternative accommodations product. Read More
flight-centre-upside
News / Technology
Flight Centre Travel Group acquires 25% stake in corporate travel service Upside
By Linda Fox | April 8, 2019
The strategic investment makes Flight Centre the largest individual shareholder in Upside. Read More
hostelworld-2018-financials
News / Distribution
Hostelworld looks to growth in 2020 following business review
By Linda Fox | April 8, 2019
Hostelworld lays out its roadmap for growth as it reports results for 2018. Read More
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