Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Huangbaoche brings in $50M for guided tour driver platform
News / Online
Huangbaoche brings in $50M for guided tour driver platform
By Kevin May | June 27, 2019
The Series C round into the Beijing, China-based company comes just 15 months after another $50 million injection of capital in 2018. Read More
Booking.com CEO Gillian Tans moves aside, Glenn Fogel steps in
News / Online
Booking.com CEO Gillian Tans moves aside, Glenn Fogel steps in
By Kevin May | June 26, 2019
The sudden change at the top of Booking.com, announced today, is effective immediately and ends a three-year stint for Tans as CEO. Read More
Getting out of the way of "innovation" in travel
News / Technology
Getting out of the way of "innovation" in travel
By Linda Fox | June 26, 2019
Amazon Web Services believes the travel industry is stuck in silos and an “old way of thinking about IT”, with disparate systems that don’t talk to each other. Read More
Q&A: How an emerging market online travel agency facilitates payments - offline
Interview / Online
Q&A: How an emerging market online travel agency facilitates payments - offline
By Jill Menze | June 26, 2019
One of Flymya's biggest hurdles is payments: Only 2% of the population has a credit or debit card, plus money can’t be transferred electronically between banks - meaning the company must employ a... Read More
mark-okerstrom-expedia-group-direct-bookings
News / Online
Expedia CEO Mark Okerstrom: “War over the best booking experience is almost over”
By Jill Menze | June 25, 2019
Speaking at Expedia Group's first Research Summit, Mark Okerstrom said the next "vector of innovation" happens after bookings are made. Read More
BeMyGuest raises new round in bid to bolster activity supplier tech
News / Technology
BeMyGuest raises new round in bid to bolster activity supplier tech
By Kevin May | June 24, 2019
The Singapore-based company has not disclosed the level of investment but says it is "more than sufficient to support the company through its next growth phase." Read More
Travel payments, part 4: Hopes and hurdles for startups
News / Technology
Travel payments, part 4: Hopes and hurdles for startups
By Mitra Sorrells | June 24, 2019
In part four of our payments month them we talk to investors and entrepreneurs about the challenges and opportunities for startups in this space. Read More
duffel series a round
News / Startups
Duffel raises $21.5M for yet-to-launch distribution platform
By Jill Menze | June 21, 2019
Benchmark, which has invested in companies including Uber, Twitter and Snap, led the Series A round, with participation from Blossom Capital and Index Ventures, which participated in Duffel’s $4.7... Read More
Amadeus begins Salesforce integration, starts with disruption management
News / Technology
Amadeus begins Salesforce integration, starts with disruption management
June 21, 2019
This is "just the beginning" - further use cases which could include reservations to come further down the road. Read More
etraveli group
News / Online
Etraveli Group acquires TripStack, Flight Network in effort to build North American presence
By Linda Fox | June 20, 2019
The Sweden-based company, whose brands include Gotogate, Seat24 and Flygresor, says the move will boost its presence in North America as well as extend its airline integration capabilities. Read More
Hopper ramps up hotel booking with global private rates and price tracking
News / Online
Hopper ramps up hotel booking with global private rates and price tracking
By Kevin May | June 20, 2019
Eighteen months on from its initial launch, Hopper is applying some of the secret sauce learned from flights to its hotel search and booking service. Read More
Expedia’s Arthur Chapin on emerging tech: The good, the bad… and the blockchain
News / Technology
Expedia’s Arthur Chapin on emerging tech: The good, the bad… and the blockchain
By Jill Menze | June 20, 2019
You’ve heard it once, and you’ll hear again how things like blockchain and Amazon’s Alexa are disrupting the travel industry. But when does the talk turn from promise and buzz to practical... Read More
The evolution of the user experience in online business travel
Opinion / Online
The evolution of the user experience in online business travel
By Simon Carmouche - PredictX | June 19, 2019
It feels like the industry is finally getting around to giving some long-overdue attention to the relative quality of the user experience of booking and trip itinerary management. Maybe not? Read More
VIDEO: Awaze on a vacation rental sector that is growing up
News / Online
VIDEO: Awaze on a vacation rental sector that is growing up
By Kevin May | June 19, 2019
Henrik Kjellberg explains how the wider vacation rental market is adapting to consumer trends, what Awaze is doing to protect itself from the competition and where the sector needs to evolve Read More
Hotels need to embark on a new chapter - the digital one already written by Amazon
News / Online
Hotels need to embark on a new chapter - the digital one already written by Amazon
By Mitra Sorrells | June 19, 2019
Hotels can fend off threats from outside by adopting a retailing mindset and using tech that supports their model, rather than relying on outdated property management systems. Read More
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