Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Sounding Off: Rebrands are brave but sometimes don't go far enough
Interview / Online
Sounding Off: Rebrands are brave but sometimes don't go far enough
By PhocusWire | November 15, 2019
Perhaps the biggest opportunity to simply run every type of accommodation under the Expedia brand, with the power that its platform has in the marketplace, was dismissed too quickly. Read More
CMO Wayaj Maria Elena Velardi
Interview / Online
Brand Business - Maria Elena Velardi of Wayaj
By Steven Lerner | November 15, 2019
Wayaj is an app to discover and book eco-friendly hotels and experiences around the world. Maria Elena Velardi joined in May 2017 as its chief marketing officer. Read More
hopper-acquires-gdx-travel
News / Technology
Hopper acquires GDX Travel, advancing NDC capacity and geographic growth
By Mitra Sorrells | November 14, 2019
The deal gives Hopper direct access to more than 25 regional and low-cost carriers in Latin America via IATA’s NDC. Read More
skyscanner-booking-2
News / Online
Skyscanner pivots from original model, becomes marketplace with bookings
By Kevin May | November 14, 2019
The U.K.-based company is at pains to point out that it is not "becoming an online travel agency" - instead it is offering a three-pronged approach to connecting users with air tickets. Read More
expedia-explore-2019
News / Distribution
Removing friction from travel is Expedia's "Everest" goal
By Jill Menze | November 14, 2019
Expedia Group is seeking to connect customers partners more intelligently as part of a bid to make it locally relevant. Read More
Trip.com Group Q3 2019 Earnings
News / Online
Trip.com Group operations income up 52% as company begins new chapter
By Steven Lerner | November 14, 2019
Net revenue grew 12% year-over-year to $1.47 billion for newly named online travel agency group. Read More
How I Got Here, episode 13 - Oliver Dlouhy of Kiwi.com
Interview / Distribution
How I Got Here, episode 13 - Oliver Dlouhy of Kiwi.com
By Kevin May | November 14, 2019
Czech Republic-based Kiwi.com is both a consumer-facing and technology business. Its CEO Oliver Dlouhy joins your hosts, David Litwak of Mozio and PhocusWire's Kevin May. Read More
hotelbeds-HQ-spain
News / Distribution
HotelBeds to axe 5% of workforce as part of "optimization" strategy
By Linda Fox | November 13, 2019
The Spain-based bedbank says it has now consolidated into one business following its acquisitions, in early 2017, of Tourico Holidays and GTA. Read More
startup-stage-cruise-director
Interview / Startups
STARTUP STAGE: CruiseDirector creates new online platform for booking no-fee luxury cruises
By Mitra Sorrells | November 13, 2019
CruiseDirector is an online platform for travelers to book luxury ocean, river, yacht and expedition cruises with no booking fees and a best price guarantee.  Read More
Brand Business - Lish Kennedy of Vrbo
Interview / Online
Brand Business - Lish Kennedy of Vrbo
By Jill Menze | November 13, 2019
Lish Kennedy joined Vrbo as vice president of global brand marketing in August after three years at Etsy in a similar position.  Read More
Latin Americans love to travel – and your company should seize this market
From Our Partners / Technology
Latin Americans love to travel – and your company should seize this market
By PhocusWire | November 12, 2019
EBANX's head of travel, Matthew Nutting, highlights the growth of Latin America’s travel market and how traveling is intrinsically tied into Latin America’s way of life. Read More
Accor gets access to Alibaba customers via distribution and loyalty deal
News / Distribution
Accor gets access to Alibaba customers via distribution and loyalty deal
By Linda Fox | November 11, 2019
The agreement aims to develop “digital applications and loyalty programs” by integrating Accor’s products and services within the Alibaba ecosystem. Read More
The Phocuswright Conference 2019 preview - A future not fully understood
News / Technology
The Phocuswright Conference 2019 preview - A future not fully understood
By PhocusWire | November 8, 2019
Will the brands that dominate now still be there in a future still yet to be fully defined? Yes and no. That's why the next era for the digital travel economy promises to be such a thrilling ride... Read More
In the green room at Phocuswright with... Tim Hughes
Interview / Online
In the green room at Phocuswright with... Tim Hughes
By PhocusWire | November 8, 2019
In a series of interviews with executives participating at the event in Florida in November, PhocusWire finds out what makes them tick. Welcome, Tim Hughes of Agoda. Read More
Booking Holdings survives SEO headwinds, reports financial growth
News / Online
Booking Holdings survives SEO headwinds, reports financial growth
By Steven Lerner | November 8, 2019
Gross bookings increased 4% year-over-year to $25.3 billion, while net income soared 10% to $2 billion.   Read More
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