Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Booking.com to axe hotel tools on BookingSuite
News / Technology
Booking.com to axe hotel tools on BookingSuite
By Kevin May | October 14, 2020
The OTA is turning off its BookingSuite array of tools and services for accommodation providers. Read More
skyscanner-expedia-hopper-atpco-panel
News / Distribution
Skyscanner, Expedia, Hopper on need for transparency in travel retailing
By Mitra Sorrells | October 14, 2020
At an ATPCO virtual event, product managers from the three companies shared how they are adapting to the new needs of customers. Read More
cover-genius-raises-15-million
News / Technology
Cover Genius raises $12M as COVID accelerates need for insurance tech
By Jill Menze | October 14, 2020
King River Capital led the round, which will help the insurance technology specialist expand its product suite and partner network. Read More
VIDEO: Understanding a new world for tours in travel
News / Online
VIDEO: Understanding a new world for tours in travel
By Kevin May | October 13, 2020
Will tour operators be left behind or find a new purpose? And will the world of connected local tours and activities revive completely? Brands operating in this space are trying their best to... Read More
10 learnings from 10 months of seismic changes in the travel industry
News / Online
10 learnings from 10 months of seismic changes in the travel industry
By Yeoh Siew Hoon - WebinTravel | October 12, 2020
Travel industry executives give their views on recovery in the travel industry at WebInTravel's TravelZero.0 event. Read More
Imagine there’s no COVID-19 slamming the travel industry - it isn’t hard to do
Opinion / Technology
Imagine there’s no COVID-19 slamming the travel industry - it isn’t hard to do
By Gavin Smith - Element | October 12, 2020
There are four key areas to focus on as the travel industry navigates its way through this mid-pandemic period: revenue, organization, operations and technology. Read More
VIDEO: Travel businesses in Asia spot pockets of recovery
News / Online
VIDEO: Travel businesses in Asia spot pockets of recovery
By Linda Fox | October 8, 2020
Domestic travel is recovering across Asia but experts believe a vaccine is key to international travel, in both the leisure and business segments. Read More
How I Got Here, episode 45 - Jochen Engert of FlixBus
Interview / Online
How I Got Here, episode 45 - Jochen Engert of FlixBus
By PhocusWire | October 8, 2020
From buses to now trains, FlixBus has grown quickly in its short history since 2011. The Germany-based company's co-founder and CEO tells the story to David Litwak of Mozio and PhocusWire's Kevin May. Read More
STARTUP STAGE: Revyoos is the first aggregator for short-term rental reviews
Interview / Startups
STARTUP STAGE: Revyoos is the first aggregator for short-term rental reviews
By Jill Menze | October 8, 2020
Revyoos automates review collection from multiple channels and platforms including Airbnb, Booking, Vrbo, Tripadvisor and direct bookings. Read More
VIDEO: Expedia Group on its recovery agenda and traveler sentiment
News / Online
VIDEO: Expedia Group on its recovery agenda and traveler sentiment
By Kevin May | October 7, 2020
President of Expedia Business Services Ariane Gorin outlines the company's strategy and thought process around bringing travelers and partners back to some sense of normality. Read More
Travel companies have ground to make up when it comes to web user experience
News / Online
Travel companies have ground to make up when it comes to web user experience
By Linda Fox | October 6, 2020
The online experience could matter even more as the travel industry rebuilds after the pandemic - but it lags behind other industries and their digital-first strategies. Read More
WATCH: Visualization of digital travel's most brutal financial quarter in history
News / Online
WATCH: Visualization of digital travel's most brutal financial quarter in history
By PhocusWire | October 6, 2020
The second quarter in the financial calendar was always going to be the one where travel brands would be hit the hardest. Our animated chart explains it all. Read More
As livestream events gain traction in Asia, Western travel brands should take note
News / Distribution
As livestream events gain traction in Asia, Western travel brands should take note
By Linda Fox | October 5, 2020
Companies such as Trip.com Group and Alibaba are seeing positive results from livestream events, which travel marketers should consider as a new sales channel. Read More
business-travel-recovery
News / Distribution
Travel buyers estimate significant reduction in 2021 business travel volumes
By Linda Fox | October 2, 2020
Business travel is beginning to return, but more than a third of travel buyers say decreases of as much as 70% are possible. Read More
expedia-agoda-traveloka-ixigo-wit
News / Online
Expedia, Agoda, Traveloka, Ixigo on opportunities and challenges post-COVID
By Mitra Sorrells | October 2, 2020
The four online travel agencies are finding new ways to serve their primarily domestic audiences and remain relevant while travel volumes are down. Read More
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