Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

WEBINAR REPLAY! Future-proof your hotel marketing strategy for 2020 and beyond
News / Distribution
WEBINAR REPLAY! Future-proof your hotel marketing strategy for 2020 and beyond
By PhocusWire | October 20, 2020
In this webinar we look at how hotel marketers can navigate these changes and plan for the future with robust marketing strategies. Read More
U.S. Justice Department files antitrust lawsuit against Google, travel brands brace for proceedings
News / Online
U.S. Justice Department files antitrust lawsuit against Google, travel brands brace for proceedings
By Linda Fox | October 20, 2020
The Justice Department is claiming that Google has abused its dominant position in search and advertising to keep competition down. Read More
VIDEO: Southeast Asia consumers adapting to super apps, livestreaming and direct channels
News / Online
VIDEO: Southeast Asia consumers adapting to super apps, livestreaming and direct channels
By Linda Fox | October 20, 2020
Executives from Klook, LINE Travel jp and Rappi discuss emerging trends, such as the relevance of location-based marketing via super apps, during a Phocuswright Europe 2020 session. Read More
British Airways sees data breach fine significantly reduced
News / Technology
British Airways sees data breach fine significantly reduced
By Linda Fox | October 20, 2020
The U.K.-based carrier had a penalty for a data breach in June 2018 reduced to £20 million by the Information Commissioner's Office. Read More
Uber puts $150M into South Korean mobility partnership
News / Online
Uber puts $150M into South Korean mobility partnership
By Kevin May | October 20, 2020
T Map Mobility (SK Telecom's mobility wing) will integrate its network of drivers and mapping technology with Uber's ride-hailing platform. Read More
Big Tech is eyeing the travel industry again with autonomous vehicle push
Opinion / Technology
Big Tech is eyeing the travel industry again with autonomous vehicle push
By Alex Bainbridge - Autoura | October 20, 2020
If the OTAs don't get involved now, tourist ground transportation and vehicle-based sightseeing will be handed over to Big Tech and it won't ever come back to the OTA's collective sphere of influence on... Read More
SilverRail Technologies in management buyout from Expedia Group
News / Technology
SilverRail Technologies in management buyout from Expedia Group
By Kevin May | October 19, 2020
The SilverRail business is now wholly owned once again by the management team, and Expedia Group's strategic interest in rail is over, 3.5 years after the original deal. Read More
covid-flaws-payment-systems-carlo
News / Technology
How COVID exposed flaws in antiquated hospitality payment systems
By Mitra Sorrells | October 19, 2020
Travel payments veteran and XanderPay CEO Mike Carlo says one solution for the hospitality industry is a centralized payment system for large brands. Read More
Empowering travel brands to optimize marketing during challenging times
From Our Partners / Online
Empowering travel brands to optimize marketing during challenging times
By Facebook | October 19, 2020
We take an in-depth look at lift studies and how travel brands in particular can use them to understand channel performance and inform budget decisions. Read More
GetYourGuide lands aviation's first in-flight destination activities booking deal
News / Distribution
GetYourGuide lands aviation's first in-flight destination activities booking deal
By Kevin May | October 16, 2020
The agreement with Spanish digital cabin services provider Immfly will put search and booking tools into IFE devices on airlines, allowing functionality even when aircraft are out of range of... Read More
VIDEO: New Reality With... Christian Watts of Magpie Travel
News / Online
VIDEO: New Reality With... Christian Watts of Magpie Travel
By PhocusWire | October 16, 2020
The next guest on the New Reality With... series is Christian Watts, CEO of Magpie Travel and Skyline Sightseeing San Francisco. Read More
How I Got Here, episode 46 - Fabio Cannavale of Lastminute.com Group
Interview / Online
How I Got Here, episode 46 - Fabio Cannavale of Lastminute.com Group
By PhocusWire | October 15, 2020
Spearheading the BravoFly online travel agency business since 2004, culminating in the acquisition of Lastminute.com in 2015, Fabio Cannavale talks to Mozio's David Litwak and Kevin May of PhocusWire. Read More
WEBINAR REPLAY! How top travel companies combine AI and humans to deliver excellent customer service
News / Technology
WEBINAR REPLAY! How top travel companies combine AI and humans to deliver excellent customer service
By PhocusWire | October 15, 2020
Learn how travel businesses are realizing the benefits of combining artificial intelligence (AI) and machine learning with the unique value only humans can deliver. Read More
Expedia claims OTAs in crucial position for travel industry recovery
News / Distribution
Expedia claims OTAs in crucial position for travel industry recovery
By Jill Menze | October 15, 2020
According to new research from Expedia Group, as consumers begin traveling again, online travel agencies will play a key role in driving economic recovery for the industry. Read More
GetYourGuide makes deep workforce cuts as pandemic reality bites
News / Online
GetYourGuide makes deep workforce cuts as pandemic reality bites
By Kevin May | October 14, 2020
Around 90 employees at GetYourGuide are being let go as part of a program to reset the business in the midst of ongoing uncertainty in the travel industry. Read More
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