Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

News / Online

From $1.6T to $1.8T: How global travel will grow, shift, go digital by 2027

By Phocuswright Research | October 27, 2025

Fueled by digital adoption and steady leisure demand, this new era of travel is marked by structural transformation on multiple fronts. Read More

News / Technology

PhocusWire's weekly travel tech news briefs: SAP Concur, Amadeus, American Airlines and more...

By PhocusWire | October 24, 2025

Keep up with all the latest people, partner and product news from around the global travel industry. Read More

News / Online

60% of U.S. property managers predict revenue growth amid ongoing challenges

By Abby Crotty | October 24, 2025

With competition already tough and set to become even more intense in 2026, revenue is top of mind for STRs. Read More

News / Technology

Trip.com Group's COO Xing Xiong reflects on the AI age

By Yeoh Siew Hoon - WiT | October 24, 2025

At WiT’s 20th anniversary conference, Trip.com Group's COO Xing Xiong spoke about navigating disruption, the limits of AI and why human passion remains the most irreplaceable asset in travel. Read More

Interview / Startups

Startup Stage: Flataway wants to help STR companies reduce OTA dependence

By Abby Crotty | October 23, 2025

Using Flataway's AI-powered platform, property managers can create their own direct booking websites or improve their existing ones. Read More

News / Technology

Hotels push live ChatGPT integrations as AI search goes bookable

By Matthew Parsons | October 23, 2025

Following OpenAI’s launch of “ChatGPT apps,” experts predict that AI search platforms will soon be able to display hotels' real-time availability and rates. Read More

News / Online

When travel isn’t first: How economic strains are changing consumer behavior

By Phocuswright Research | October 22, 2025

While major trip components continue to be booked at similar rates, the way travelers research, plan and choose is shifting beneath the surface. Read More

News / Startups

The Middle East travel startup atmosphere is buzzing

By Morgan Hines | October 22, 2025

As the Middle East sees rapid travel growth, its startup environment is characterized by ambition and innovation with government support, according to travel stakeholders. Read More

Opinion / Technology

AI’s new gatekeepers: How Booking.com and Expedia are hijacking the future of travel

By Brad Brewer - Agentic Hospitality | October 21, 2025

The EU’s Digital Markets Act forces the biggest online “gatekeepers” to play fair, but it doesn’t yet cover standalone AI assistants—like ChatGPT, Gemini or Perplexity. Read More

News / Technology

Google launches Google Maps in Gemini API

By Morgan Hines | October 20, 2025

Google said the mechanism will be similar to grounding with Google Search, which provides increased accuracy, real-time information and citations. Read More

Interview / Online

CEO Spotlight: Muzzammil Ahussain of Almosafer

By Abby Crotty | October 14, 2025

Almosafer CEO Muzzammil Ahussain sat down for an interview to discuss ongoing goals for the OTA and changing customer behaviors. Read More

News / Online

The five developments driving the evolution of U.S. OTAs

By Phocuswright Research | October 13, 2025

Amid cooling domestic demand, U.S. OTAs are adapting to a more competitive and uncertain landscape. Read More

News / Online

The next generation of travel in Asia: Trust, experience and the coming AI wave

By Yeoh Siew Hoon - WiT | October 13, 2025

Four voices from across Asia’s travel ecosystem examined how the new travel landscape is being reshaped by AI, authenticity and the fight for trust. Read More