Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Capitalizing on surging demand for travel in Europe
From Our Partners / Online
Capitalizing on surging demand for travel in Europe
By Expedia Group | December 13, 2023
Travel providers in Europe have an opportunity to attract and engage travelers throughout their entire purchase journey, from inspiration to planning and booking. Read More
ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023
News / Online
ChatGPT, travel data, OTAs: PhocusWire’s top opinion stories of 2023
By PhocusWire | December 13, 2023
This year's popular op-eds were heavy on AI and also covered TikTok and Instagram influencers and the loyalty strategies of Expedia, Booking, Hopper and Airbnb. Read More
STARTUP STAGE: Textomap creates interactive maps from location-based text
Interview / Startups
STARTUP STAGE: Textomap creates interactive maps from location-based text
By Linda Fox | December 12, 2023
Textomap helps businesses and individuals visualize and display location-based content, which improves customer engagement by providing more context and data. Read More
Google’s Vowinkel on the power of generative AI for travel marketers
News / Technology
Google’s Vowinkel on the power of generative AI for travel marketers
By Mitra Sorrells | December 12, 2023
While artificial intelligence and machine learning have been integral to Google’s offerings for years, 2023 brought a new concept to the fore: generative AI. Read More
Airlines see less turbulence in accelerating NDC adoption
News / Distribution
Airlines see less turbulence in accelerating NDC adoption
By Derek Catron | December 11, 2023
Airlines’ progress in modernizing distribution through direct connections with customers and travel agencies could make 2024 a pivotal year.   Read More
Maison Sport lands £3.1M in funding, looks to agents for growth
News / Startups
Maison Sport lands £3.1M in funding, looks to agents for growth
By Linda Fox | December 6, 2023
U.K.-based Maison Sport is looking to collaborate more with travel agents, enabling them to sell its products via affiliate links or API integration. Read More
AmTrav's Klee on saving third-party air distribution in business travel
News / Distribution
AmTrav's Klee on saving third-party air distribution in business travel
By Morgan Hines | December 6, 2023
AmTrav's Jeff Klee believes what’s good for airlines is what’s good for TMCs is what’s good for companies and travelers.  Read More
Report: The modern merchandising imperative - why airlines have no time to waste
From Our Partners / Technology
Report: The modern merchandising imperative - why airlines have no time to waste
By Michelle Bruno | December 4, 2023
Find out what modern airline retailing looks like and how visuals, targeted messaging and differentiated choices can capture the attention of shoppers. Read More
Sabre on using technology to optimize B2B travel payments
From Our Partners / Technology
Sabre on using technology to optimize B2B travel payments
By PhocusWire | December 4, 2023
Nicolas Ortiz, product management and partnerships director for Sabre Virtual Payments, explains how the company has been developing its Virtual Payments solution and how it solves key issues for... Read More
Trip.com to use Amazon Web Services as strategic cloud partner
News / Online
Trip.com to use Amazon Web Services as strategic cloud partner
By Morgan Hines | December 1, 2023
Trip.com Group believes Amazon Web Services could help it to enhance the global travel experience. Read More
Why payments orchestration in travel should be personalized
Opinion / Technology
Why payments orchestration in travel should be personalized
By Damian Alonso – Outpayce from Amadeus | December 1, 2023
A payments strategy won’t deliver maximum value until the decision-making is powered by an understanding of both the payment and the trip.   Read More
Top travel VCs on opportunities and challenges for innovation, funding
News / Startups
Top travel VCs on opportunities and challenges for innovation, funding
By Mitra Sorrells | November 30, 2023
Investors from F-Prime Capital, Par Capital Management and JetBlue Ventures shared their outlook for funding for travel startups at an event hosted by Plug and Play, Sabre and Flight Centre Travel... Read More
Hopper’s Lalonde talks profits, Expedia split, Booking.com competition
News / Online
Hopper’s Lalonde talks profits, Expedia split, Booking.com competition
By Derek Catron | November 29, 2023
In a far-ranging interview at The Phocuswright Conference, Lalonde also spoke of Hopper’s layoffs and his “hacker” approach to business. Read More
Expedia has given $1.5M in grants to nonprofits as part of new fund
News / Online
Expedia has given $1.5M in grants to nonprofits as part of new fund
By Morgan Hines | November 28, 2023
Expedia is looking to bolster efforts to remove barriers to travel with its new funding initiative. Read More
RePushti by Qtech - Launch pitch at Phocuswright Conference 2023
Interview / Technology
RePushti by Qtech - Launch pitch at Phocuswright Conference 2023
By PhocusWire | November 28, 2023
RePushti by Qtech Software is an SaaS-based solution that uses generative artificial intelligence and machine learning to re-verify hotel bookings. Read More