Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Partnership with Priceline ushers Ramp into business travel booking
News / Online
Partnership with Priceline ushers Ramp into business travel booking
By D.J. Catron | June 10, 2024
The finance operations platform’s launch of Ramp Travel expands its services to include travel booking for the companies it works with. Read More
Online travel platforms tapping into business travel rebound
News / Online
Online travel platforms tapping into business travel rebound
By Linda Fox | June 10, 2024
While Booking.com for Business has struck up some new partnerships, other OTAs are building out their business travel offerings with additional products and services. Read More
How travel brands are prioritizing group travel planning
News / Technology
How travel brands are prioritizing group travel planning
By Morgan Hines | June 6, 2024
Expedia Group, Airbnb, Mindtrip and many other companies are looking to simplify group travel planning. Read More
U.K. regulator investigating Amex GBT acquisition of CWT
News / Distribution
U.K. regulator investigating Amex GBT acquisition of CWT
By Linda Fox | June 5, 2024
A statement from Amex GBT said the company had “voluntarily notified the CMA of the transaction for antitrust approval in the U.K.” Read More
India-based online travel agency Ixigo will open IPO Monday
News / Online
India-based online travel agency Ixigo will open IPO Monday
By Mitra Sorrells | June 4, 2024
The IPO includes an issuance of fresh shares worth about $14.5 million and the sale of nearly 67 million shares from existing shareholders. Read More
Crafting a connected traveler strategy through omnichannel personalization
From Our Partners / Online
Crafting a connected traveler strategy through omnichannel personalization
By Michelle Bruno | June 4, 2024
Travel brands seeking to evolve their customer relationships should begin by assessing their existing infrastructure and considering the needs of end users, agents and other travel partners. Read More
With “innovationism” as its new philosophy, Trip.com Group comes roaring back
News / Online
With “innovationism” as its new philosophy, Trip.com Group comes roaring back
By Yeoh Siew Hoon - WiT | June 3, 2024
At its event last week, Trip.com Group leadership outlined the company's goal to be the number one OTA for flights in five years, powered by growth driven by higher-tier members and younger generations. Read More
European tour operator FTI files for insolvency
News / Distribution
European tour operator FTI files for insolvency
By Linda Fox | June 3, 2024
The company, one of the largest tour operators in Europe, said the FTI Touristik brand is directly affected but that insolvency filings will follow for other group companies. Read More
5 noteworthy stats about U.K. travelers
News / Online
5 noteworthy stats about U.K. travelers
By Phocuswright Research | June 3, 2024
Phocuswright’s U.K. Consumer Travel Report 2024, based on a survey of British leisure travelers, provides a comprehensive range of data and analysis on the trip life cycle for consumers in the... Read More
What does travel mean to China’s new generation of digital wanderers?
Opinion / Online
What does travel mean to China’s new generation of digital wanderers?
By Subramania Bhatt - China Trading Desk | May 31, 2024
The digital wanderer from China craves experiences that are not just unique but also reflect a deeper connection with the destination's essence. Read More
What American Airlines' Vasu Raja’s exit says – and doesn’t say – about NDC
Opinion / Distribution
What American Airlines' Vasu Raja’s exit says – and doesn’t say – about NDC
By Jeff Klee - AmTrav | May 30, 2024
One day after announcing that chief commercial officer Vasu Raja would leave the company in June, American Airlines CEO Robert Isom acknowledged Wednesday that the airline made errors in... Read More
Online travel giants “step on the gas” for marketing spend in Q1
News / Online
Online travel giants “step on the gas” for marketing spend in Q1
By D.J. Catron | May 30, 2024
Expedia Group, Booking Holdings, Airbnb and Trip.com Group spent a combined $4.08 billion on sales and marketing in the first quarter, building on 2023’s record year.   Read More
7 GenAI use cases for consumer travel and internal operations
News / Technology
7 GenAI use cases for consumer travel and internal operations
By Phocuswright Research | May 29, 2024
As generative AI technologies evolve, the travel sector is poised to see significant changes in how services are marketed, sold and managed, making it crucial for companies to stay informed and adaptive... Read More
Brazil-based Nubank launches travel booking platform
News / Distribution
Brazil-based Nubank launches travel booking platform
By D.J. Catron | May 28, 2024
The partnership with Hopper Technology Services (HTS) will allow the bank’s Ultravioleta customers to purchase air tickets and book hotels on their banking app. Read More
Less is much more: The power of real curation in tours and activities
From Our Partners / Online
Less is much more: The power of real curation in tours and activities
By Enrique Espinel - Civitatis | May 28, 2024
While increased options can lead to objectively better results, it can also cause anxiety, indecision and dissatisfaction for travelers. Read More
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