Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Opinion / Online

Breaking the bottleneck in travel’s hourglass problem

By Michelle Denogean - Mindtrip | September 27, 2024

Chief marketing officer at Mindtrip, Michelle Denogean, says travel has a problem advancing top of the hourglass inspiration through the bottleneck that leads to conversions in planning and booking... Read More

News / Technology

Snowflake expands its data cloud platform with capabilities tailored for travel

By Morgan Hines | September 24, 2024

Snowflake already works with clients including Hyatt, Tripadvisor, Booking.com, JetBlue and Marriott. Read More

News / Online

Ryanair receives, appeals criminal warning

By Morgan Hines | September 23, 2024

Ryanair Monday instructed its lawyers to ask for clarity from the Barcelona Commercial Court on the initial injunction that stopped Ryanair from using certain words to describe eDreams’ Prime program. Read More

From Our Partners / Technology

5 reasons OTAs are becoming merchants of record

By ConnexPay | September 23, 2024

How online travel agencies choose to accept payments can have a significant impact on each customer’s experience with them. Read More

News / Online

The travel industry payment gap

By Phocuswright Research | September 20, 2024

The travel industry historically struggles with emerging trends and technologies, and the topic of payments is no exception. Read More

News / Online

Chesky on Airbnb's future in travel and beyond

By Morgan Hines | September 20, 2024

Chesky referenced Apple and Amazon’s trajectory - what if Apple never launched the iPod, or Amazon never sold more than books? - to explain why he believes Airbnb should offer much more than a place to... Read More

News / Technology

Agoda’s co-founder Rosenstein: AI will widen the gap between haves and have-nots in travel

By Yeoh Siew Hoon - WiT | September 19, 2024

Robert Rosenstein said that while smaller companies can be faster and more nimble, the fact is the biggest benefit of AI right now to increase productivity and cut staff plays to the big companies. Read More

News / Startups

“Founder mode” or "manager mode"? Travel execs weigh in on leadership styles

By Morgan Hines | September 18, 2024

Travel leaders share their take on recent comments from Airbnb CEO Brian Chesky about the management style he believes is most effective. Read More

News / Technology

Expedia Group expands Travel Shops to brand, celebrity, media partners

By Morgan Hines | September 16, 2024

The shoppable storefronts, built for creators, launched in May at Expedia Explore in Las Vegas. At the time, the launch included a select few influencers. Soon, every traveler will be able to join. Read More

News / Online

Peter Kern exits Expedia Group board after 19 year tenure

By Morgan Hines | September 13, 2024

The decision came as a result of “the speed and success of the Company’s recent management transition,” the SEC filing reads, referencing Kern’s exit as CEO in May when he was replaced by Ariane Gorin. Read More

News / Online

Booking Holdings' new CFO expects connected trip "is really there" in 3 to 5 years

By Morgan Hines | September 10, 2024

Ewout Steenbergen, chief financial officer at Bookings Holdings since March, called out the company's work in alternative accommodations and artificial intelligence and strong demand in Asia as key... Read More

From Our Partners / Online

Five things travel marketers get wrong

By Cathy Walsh | September 9, 2024

Marketing teams should review channel performance monthly and ensure that tactics are in service to an overarching strategy. And that strategy should be evaluated regularly to ensure it includes best... Read More

News / Online

Women comprise 15.6% of B2B travel tech leadership: What the statistic means

By Morgan Hines | September 9, 2024

The analysis is based on a recent study of more than 400 B2B travel tech players at travel management companies and technology providers for accommodation distribution, airlines, car rentals,... Read More

News / Technology

Skyscanner joins with Travala.com to offer crypto bookings

By Morgan Hines | September 6, 2024

Travala.com has an inventory of more than 2.2 million hotels that can be booked with more than 100 forms of cryptocurrency, which Skyscanner users will now be able to access. Read More