Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Acai Travel receives investment from Amadeus Ventures
News / Startups
Acai Travel receives investment from Amadeus Ventures
By Abby Crotty | June 2, 2025
The investment will be used to reduce operational costs and enhance the travel experience, Acai's CEO said. Read More
U.K. travel market sees mobile acceleration, shifting infrastructure landscape
News / Online
U.K. travel market sees mobile acceleration, shifting infrastructure landscape
By Phocuswright Research | June 2, 2025
Despite headwinds—the United Kingdom travel market is benefiting from a stable economy, rising consumer demand and strong digital adoption. Read More
Class action suit filed against Booking.com in Europe
News / Distribution
Class action suit filed against Booking.com in Europe
By Mark Frary | June 2, 2025
The action follows a September 2024 judgement by the European Court Justice in the long-running case between Booking.com and German hotels and groups. Read More
PhocusWire's weekly travel tech news briefs: Amex GBT, Cloudbeds, IDeaS and more...
News / Technology
PhocusWire's weekly travel tech news briefs: Amex GBT, Cloudbeds, IDeaS and more...
By PhocusWire | May 30, 2025
Keep up with all the latest people, partner and product news from around the global travel industry.   Read More
Why AI travel scenarios miss the $3T opportunity
Opinion / Technology
Why AI travel scenarios miss the $3T opportunity
By Robert Matsuoka | May 30, 2025
Former TripAdvisor exec Robert Matsuoka evaluates where AI misses the mark in travel—and where the actual disruption will come from. Read More
Rapid Fire with Shilpa Ranganathan of Expedia Group
News / Online
Rapid Fire with Shilpa Ranganathan of Expedia Group
By Morgan Hines | May 29, 2025
As we count down to Phocuswright Europe, PhocusWire is shining the spotlight on a selection of conference speakers in a series of Q&As. Read More
How will generative AI impact travel distribution?
News / Distribution
How will generative AI impact travel distribution?
By Abby Crotty | May 29, 2025
In the latest installment of Phocuswright’s The New Age(nts) Trend Series, industry leaders discussed the travel sector’s preparedness for distribution shifts in the face of the generative AI... Read More
Hopper partners with Lloyds to launch travel booking portal
News / Online
Hopper partners with Lloyds to launch travel booking portal
By Abby Crotty | May 28, 2025
With the launch, Lloyds became the first U.K. bank to offer a travel booking service for its consumers. Read More
What’s driving Canadian travel agency growth in 2025?
News / Online
What’s driving Canadian travel agency growth in 2025?
By Phocuswright Research | May 27, 2025
The Canadian travel agency landscape is characterized by a combination of traditional and home-based businesses, with mixed attitudes on emerging technologies. Read More
Booking.com terminates many partnerships with content creators
News / Distribution
Booking.com terminates many partnerships with content creators
By Abby Crotty | May 23, 2025
Content creators were informed via email, which also had instructions for joining Booking.com's third-party affiliate program. Read More
PhocusWire's weekly travel tech news briefs: Bolt, SITA, Google and more...
News / Technology
PhocusWire's weekly travel tech news briefs: Bolt, SITA, Google and more...
May 23, 2025
Keep up with all the latest people, partner and product news from around the global travel industry. Read More
Hotel ID initiative launched to simplify industry communications
News / Distribution
Hotel ID initiative launched to simplify industry communications
By Linda Fox | May 22, 2025
The non-profit Hospitality ID initiative aims to tackle the challenges faced by hotels, travel and technology suppliers and booking platforms when communicating with each other. Read More
Swiss regulator orders Booking.com to cut commission rates 25%
News / Distribution
Swiss regulator orders Booking.com to cut commission rates 25%
By Abby Crotty | May 22, 2025
The regulator said the ruling was “necessary,” as the parties were unable to reach an agreement after “intensive negotiations.”  Read More
Rapid Fire with Nicolas Martiquet of Amadeus
News / Online
Rapid Fire with Nicolas Martiquet of Amadeus
By Morgan Hines | May 22, 2025
As we count down to Phocuswright Europe, PhocusWire is shining the spotlight on a selection of conference speakers in a series of Q&As. Read More
4 scenarios on the future of agentic AI in travel
Opinion / Technology
4 scenarios on the future of agentic AI in travel
By Mario Gavira | May 22, 2025
Mario Gavira outlines future scenarios amid the evolution of agentic AI in travel—and provides key recommendations for how OTAs can respond. Read More