Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Startup Stage: Kismet wants to bring hotels to conversational search
Interview / Startups
Startup Stage: Kismet wants to bring hotels to conversational search
By Abby Crotty | July 9, 2025
Kismet, founded just last year, wants to help hotels leverage AI to boost sales. Read More
Ryanair's Michael Cawley on tech investment and AI philosophy
News / Technology
Ryanair's Michael Cawley on tech investment and AI philosophy
By Linda Fox | July 8, 2025
In an interview at Phocuswright Europe, Michael Cawley, a former CFO and deputy CEO of Ryanair, discussed the airline's tech investment priorities and philosophy around implementing AI. Read More
4 ways travel companies can build resilience
Opinion / Online
4 ways travel companies can build resilience
By Emily Weiss - Accenture | July 7, 2025
Accenture's Emily Weiss lays our four areas where travel leaders should focus their time, effort and resources in order to build resilience. Read More
SEO has left the party: How travel marketing could change
News / Technology
SEO has left the party: How travel marketing could change
By Morgan Hines | July 3, 2025
Digital travel marketing has changed immensely in recent years, but more shifts are on the horizon as technology, namely AI, continues to evolve. Read More
Ant International unveils AI-powered travel service Alipay+ Voyager
News / Technology
Ant International unveils AI-powered travel service Alipay+ Voyager
By Linda Fox | July 2, 2025
Fliggy, Agoda and Trip.com are launch partners for Ant International's AI-powered travel agent. Read More
Rethinking travel search with AI
From Our Partners / Technology
Rethinking travel search with AI
By PhocusWire | July 2, 2025
Skyscanner CPO Piero Sierra explains how how the company is leveraging AI to enhance traveler discovery, power new B2B partnerships and evolve its role from a metasearch engine to a trusted travel... Read More
Startup Stage: StaySaavy wants to ensure guests don't overpay for hotel stays
Interview / Startups
Startup Stage: StaySaavy wants to ensure guests don't overpay for hotel stays
By Abby Crotty | July 2, 2025
Powered by artificial intelligence, StaySaavy monitors hotel prices in real time and rebooks travelers' accommodations if the price drops. Read More
Specialist travel brands on being agile and building trust amid volatility
News / Online
Specialist travel brands on being agile and building trust amid volatility
By Linda Fox | July 1, 2025
At Phocuswright Europe 2025, executives from CheckYeti and WingBuddy discussed what it's like to be a niche player in turbulent times. Read More
How the tourism industry can manage attractions overcrowding
News / Online
How the tourism industry can manage attractions overcrowding
By Marisa Garcia | July 1, 2025
Cities, operators and policymakers must reconsider ticket sales, who gets access and what fair visitation looks like as post-pandemic tourism rises. Read More
Optimizing airline customer engagement: Integrating airline partners at every touchpoint
From Our Partners / Online
Optimizing airline customer engagement: Integrating airline partners at every touchpoint
By Michelle Bruno | June 30, 2025
Partnerships enable airlines to optimize customer engagement at multiple touchpoints, contributing data and insights, closing service gaps, mitigating disruption, providing specialized services and... Read More
Report—Cross-border payments in travel: Risks, rewards and the road ahead
From Our Partners / Online
Report—Cross-border payments in travel: Risks, rewards and the road ahead
By Michelle Bruno | June 30, 2025
This exclusive report, produced by PhocusWire in association with Worldline, details the potential, costs, benefits and solutions available to travel retailers.  Read More
Travello acquired by U.S.-based travel tech provider TWAI
News / Online
Travello acquired by U.S.-based travel tech provider TWAI
By Abby Crotty | June 27, 2025
Travello founder and CEO Ryan Hanly said that the acquisition will help the company scale its tours and activity platform globally. Read More
How hotels should be thinking about their visibility on AI platforms
News / Technology
How hotels should be thinking about their visibility on AI platforms
By Linda Fox & Morgan Hines | June 26, 2025
Cloudbeds' study delves into how hotels appear in AI search results.   Read More
5-key-findings-us-air-booking
News / Technology
5 key findings on how American travelers shop and book air travel
By Phocuswright Research
5 key findings on how American travelers shop and book air travel false Brought to you by https://bit.ly/3WKCjih https://bit.ly/3WKCk5P 0 0 Phocuswright Research 74 News Auto Auto Photo Credit: false... Read More
Lighthouse introduces Connect AI solution for hotels
News / Technology
Lighthouse introduces Connect AI solution for hotels
By Abby Crotty | June 26, 2025
Lighthouse's new solution, Connect AI, bridges the gap between hotel brands and AI chat interfaces. Read More
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