Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Research Spotlight: Millennials spur growth in Canada's online travel
News / Online
Research Spotlight: Millennials spur growth in Canada's online travel
By PhocusWire | January 5, 2018
Canadians are starting to catch up to travelers from the United States and Western Europe in their use of online booking systems, with the most growth coming from travelers age 18 to 34. Read More
Investigation: Hotels and online agencies battle on three fronts (Part One)
Opinion / Distribution
Investigation: Hotels and online agencies battle on three fronts (Part One)
By Robert Cole - RockCheetah | January 5, 2018
Don’t be fooled, despite the occasionally cordial "partnering" rhetoric between the major hotel brands and OTAs, this is an existential battle. Read More
Looming GDPR deadline tops list of challenges for travel tech buyers
News / Technology
Looming GDPR deadline tops list of challenges for travel tech buyers
By Mitra Sorrells | January 5, 2018
With less than five months until the massive new privacy regulation known as GDPR goes into effect, travel technology buyers say compliance with the complicated rules is their biggest challenge of 2018. Read More
How travel giants are retaining confidence of investors
News / Online
How travel giants are retaining confidence of investors
By Mitra Sorrells | January 4, 2018
The Priceline Group and Expedia Inc. are tipped for another strong year ahead, according to two independent financial analysts. Read More
Booking.com and Hotels.com gain from TripAdvisor switch
News / Online
Booking.com and Hotels.com gain from TripAdvisor switch
By Kevin May | January 3, 2018
TripAdvisor's scaling back of Instant Booking in 2017 has seen two major hotel intermediaries benefit. Read More
Priceline IBM settle patent lawsuit
News / Technology
Priceline Group, IBM settle patent lawsuit
By Mitra Sorrells | January 2, 2018
Priceline Group and IBM start the new year with their complicated patent battle resolved with a confidential settlement. Read More
eLong and Tongcheng merge, under Ctrip stewardship
News / Online
eLong and Tongcheng merge, under Ctrip stewardship
By Kevin May | December 29, 2017
Ctrip is overseeing the merging of two Chinese online travel brands - one of which it bought from Expedia Inc two years ago. Read More
Expedia knows how online travel makes you feel
News / Technology
Expedia knows how online travel makes you feel
By Jamie Biesiada - Travel Weekly | December 29, 2017
On the reflective side of one-way glass sits a test subject in a soundproof room, multiple sensors applied to her face, wearing high-tech glasses that track her eyes' every movement. Read More
PhocusWire Forecast 2018: Hotel issues to sharpen
Opinion / Distribution
PhocusWire Forecast 2018: Hotel issues to sharpen
By Dori Stein - Fornova | December 28, 2017
2018 will be another busy year in the distribution space, as hotels and online travel agencies continue to dance and spar. Read More
PhocusWire Forecast 2018: Rise of the machines (and humans)
Opinion / Technology
PhocusWire Forecast 2018: Rise of the machines (and humans)
By Rob Greyber - Egencia | December 27, 2017
What a year. On a global scale, 2017’s headlines were both polarizing and surprising, terrifying and exhilarating. Read More
Booking.com adds packages, rail and cruises
News / Online
Booking.com adds packages, rail and cruises
By Kevin May | December 22, 2017
Booking.com has quietly started testing partnerships for other travel products, including package trips via a deal with Lastminute.com. Read More
QOTW: Something to do with those Gatekeepers
News / Technology
QOTW: Something to do with those Gatekeepers
By PhocusWire | December 22, 2017
Quote from Kieron Branagan, CEO at OpenJaw Technologies. Read More
UpLift raises $90 million to lift online payment service
News / Online
UpLift raises $90 million to lift online payment service
By Kevin May | December 21, 2017
Massive round this week of $90 million into Uplift, the online travel revenue optimization service that allows consumers to pay in monthly installments. Read More
Lastminute.com buys Weg, as Europe mid-level consolidation continues
News / Online
Lastminute.com buys Weg, as Europe mid-level consolidation continues
By Kevin May | December 21, 2017
Lastminute.com Group has secured a deal to buy the Comvel business from ProSiebenSat.1 Group, giving it a chance to grow its presence in Germany. Read More
PhocusWire Forecast 2018: Our view on Online
Opinion / Online
PhocusWire Forecast 2018: Our view on Online
By PhocusWire | December 21, 2017
The state of online travel as we leave 2017 and enter 2018 couldn’t be more fascinating and yet still fairly difficult to gauge. Read More
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