Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

VIDEO: AirHelp - Launch pitch winner at Phocuswright 2018
Interview / Technology
VIDEO: AirHelp - Launch pitch winner at Phocuswright 2018
By Kevin May | December 6, 2018
Machine learning: AirHelps' bots in charge of handling claims. Read More
A review of 2018, a preview for what's next: Travel marketing
News / Online
A review of 2018, a preview for what's next: Travel marketing
By Mitra Sorrells | December 5, 2018
As we look ahead to 2019, we asked MMGY Global CEO Clayton Reid to share thoughts on the future of travel and what lies ahead for marketing and advertising strategies, the growing influence of Google... Read More
SnapTravel 21.2 million Series A
News / Startups
SnapTravel adds $13.2M to develop its text- and voice-based travel assistant
By Mitra Sorrells | December 5, 2018
Toronto-based SnapTravel has closed a $21.2 million Series A funding round, adding $13.2 million in new investments to its initial raise of $8 million in July 2017.  Read More
VIDEO: ConnexPay - Summit pitch winner at Phocuswright 2018
Interview / Startups
VIDEO: ConnexPay - Summit pitch winner at Phocuswright 2018
By Kevin May | December 5, 2018
ConnexPay is transforming how travel companies accept cards & pay for travel to save millions of dollars in fees. Read More
VIDEO: Forter on the dangerous world of fraud in online travel
From Our Partners / Technology
VIDEO: Forter on the dangerous world of fraud in online travel
By PhocusWire | December 5, 2018
A subject in the minds of many a travel industry executive as 2018 draws to a close is that cyber security and online fraud. Read More
Amid hotel distribution wars, Google will be the last site standing
Opinion / Distribution
Amid hotel distribution wars, Google will be the last site standing
By Marco Benvenuti - Duetto | December 4, 2018
In an ideal situation for hotels, travelers looking for overnight accommodations would just come directly to them - by walking into the lobby, calling a 1‐800 number or visiting the hotel’s... Read More
VIDEO: Skylark - Summit pitch at Phocuswright 2018
Interview / Startups
VIDEO: Skylark - Summit pitch at Phocuswright 2018
By Kevin May | December 4, 2018
What's the future of luxury travel? It's what we all want: convenience, transparency, value, service - and amazing vacations. Read More
webinar-kiwi-2018-2
News / Distribution
WEBINAR REPLAY! Making travel better by connecting the unconnected
By PhocusWire | December 1, 2018
Learn about a revolution in aviation interlining in this webinar provided by Kiwi.com and PhocusWire. Read More
PODCAST: PhocusWire PundIT Show #16
News / Online
PODCAST: PhocusWire PundIT Show #16
By Kevin May | November 30, 2018
The second our podcasts recorded during The Phocuswright Conference in Los Angeles is now available. Read More
Kiwi.com claims multimodal first by interlining air and ground services
News / Online
Kiwi.com claims multimodal first by interlining air and ground services
By Kevin May | November 28, 2018
Multi-modal search and booking has come into play at Kiwi.com, as part of a major expansion of the core product into new areas. Read More
VIDEO: Jeff Katz on a new path for connectivity
News / Technology
VIDEO: Jeff Katz on a new path for connectivity
By Kevin May | November 28, 2018
Jeff Katz is an enigmatic figure in the travel industry, having overseen a string of business and considered by many as an important thinker in the development of the modern sector. Read More
Service or experience economy: What’s your business?
News / Online
Service or experience economy: What’s your business?
By Matt Walker - LikeWhere | November 28, 2018
Over the course of 2018, there have been forecasts that the travel industry is entering a new economy that wraps itself around what the business is trying to do. Read More
Fornova allocation availability report
News / Distribution
Data pinpoints hotel mismanagement of inventory allocation and availability
By Mitra Sorrells | November 28, 2018
The management of room inventory on both a hotel’s brand site and through contracted online travel agency partners is at the core of an effective distribution system.   Read More
Dnata majority stake Bd4travel
News / Technology
Dnata acquires majority stake in AI personalization platform Bd4travel
By Mitra Sorrells | November 27, 2018
Dnata, an air services provider that is part of the Emirates Group, has acquired a majority stake in Bd4travel for an undisclosed amount.   Read More
Gen Z reignites traveler affinity for mobile apps
News / Technology
Gen Z reignites traveler affinity for mobile apps
By Linda Fox | November 27, 2018
Generation Z travelers are looking for mobile apps and services to help them budget and plan trips as well as to organize and share their experiences on return. Read More
More 
The Phocuswright Conference 2026
Phocuswright Research
Phocuswright Events
Northstar Travel Group
Other Northstar Travel Group Products
Events by WIT
About Us
Advertise
Privacy
Contact Us
Do Not Sell or Share My Data
Copyright © 2026 by Northstar Travel Media LLC. All Rights Reserved. Phocuswright 301 Route 17 N., Suite 1150, Rutherford, NJ 07070 USA | Telephone: +1 860 350-4084
Phocuswright • The Phocuswright Conference • Phocuswright Europe • Global Startup Pitch • Web In Travel • Retail Travel
Register Now