Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Tours and activities brands plot recovery with at-home experiences, crowd-control measures
News / Distribution
Tours and activities brands plot recovery with at-home experiences, crowd-control measures
By Jill Menze | May 27, 2020
In response to the coronavirus crisis, Klook is launching virtual experiences as part of a multi-stage recovery plan, while competitor GetYourGuide is building crowd-control technology. Read More
Possible futures for a post-pandemic travel industry, part 3
Opinion / Online
Possible futures for a post-pandemic travel industry, part 3
By Mario Gavira | May 26, 2020
This scenario sketches a fundamentally different outcome to the previous scenarios: the virus proves to be more resilient than expected and the discovery and mass production of an effective vaccine only... Read More
REPORT: COVID-19 Hotel Forecast - Dallas
News / Distribution
REPORT: COVID-19 Hotel Forecast - Dallas
By PhocusWire | May 26, 2020
Phocuswright has discovered political decisions and the resulting social response may have a greater impact on hotel performance than raw case count or unemployment statistics. Read More
Sounding Off: Be careful where you place your marketing bets
Interview / Online
Sounding Off: Be careful where you place your marketing bets
By PhocusWire | May 22, 2020
It's too easy to knock one particular type of intermediary, without considering what might be lurking in the background. Read More
VIDEO: New Reality With... Tobias Ragge of HRS
News / Distribution
VIDEO: New Reality With... Tobias Ragge of HRS
By PhocusWire | May 21, 2020
The next guest on the New Reality With... series is Tobias Ragge, CEO of HRS, the Germany-based business travel accommodation platform. Read More
Possible futures for a post-pandemic travel industry, part 2
Opinion / Online
Possible futures for a post-pandemic travel industry, part 2
By Mario Gavira | May 21, 2020
In this scenario the emotional and social impact the coronavirus crisis has on humanity is too deep for people to get back to the old normal, especially in terms of their travel behavior. Read More
InPhocus, episode 11 - An opportunity for NDC post-coronavirus
News / Distribution
InPhocus, episode 11 - An opportunity for NDC post-coronavirus
By PhocusWire | May 21, 2020
Norm Rose, a Phocuswright analyst and veteran travel technology consultant, thinks the reset phase that airlines currently find themselves in will accelerate NDC as a standard (and more) in aviation. Read More
pino-opinion-tours-activities
Opinion / Distribution
Tour operators: It's time to stop fighting online travel agencies
By Daniel Pino - TourOpp | May 21, 2020
TourOpp CEO Daniel Pino outlines things tour and activity suppliers should be demanding of OTAs. Read More
Expedia Group sees "great things ahead" and vows less reliance on Google
News / Online
Expedia Group sees "great things ahead" and vows less reliance on Google
By Jill Menze | May 20, 2020
Despite the coronavirus' impact on business, Expedia Group believes it's well-positioned to bounce back and steer away from Google. Read More
Lastminute Group to raise €95M to boost financial position
News / Distribution
Lastminute Group to raise €95M to boost financial position
By Linda Fox | May 20, 2020
The company says the equity capital will enable it to “capture business opportunities… at significantly better conditions.” Read More
People are staying longer in Airbnbs - for now
News / Online
People are staying longer in Airbnbs - for now
By Jill Menze | May 20, 2020
According to data from AllTheRooms Analytics, longer-term stays in Airbnbs are on the rise, but the trend may only last as long as the COVID-19 pandemic. Read More
Fly Now Pay Later raises £35 million to bring travelers flexible payment options
News / Technology
Fly Now Pay Later raises £35 million to bring travelers flexible payment options
By Jill Menze | May 20, 2020
The British travel payment startup believes the need for its services will increase once travel restrictions ease. Read More
Possible futures for a post-pandemic travel industry, part 1
Opinion / Online
Possible futures for a post-pandemic travel industry, part 1
By Mario Gavira | May 19, 2020
Nobody has a playbook, but there are four possible scenarios for how the travel industry will emerge once this pivotal crisis is over. Read More
REPORT: COVID-19 Hotel Forecast - Sydney
News / Distribution
REPORT: COVID-19 Hotel Forecast - Sydney
By PhocusWire | May 19, 2020
When compared to the other destinations evaluated by Phocuswright, based on LodgIQ's forecast model, Sydney trails only Singapore in seeing the least degree of disruption. Read More
middle-east-coronavirus-recovery-WIT-2
News / Online
Middle East will be first region to recover after China, provided “we don’t make it miserable to fly”
By Melissa Trew - WebInTravel | May 18, 2020
A panel discussion moderated by Travelstart's Stephan Ekbergh considered the opportunities and challenges regarding recovery in the Middle East. Read More
More 
The Phocuswright Conference 2026
Phocuswright Research
Phocuswright Events
Northstar Travel Group
Other Northstar Travel Group Products
Events by WIT
About Us
Advertise
Privacy
Contact Us
Do Not Sell or Share My Data
Copyright © 2026 by Northstar Travel Media LLC. All Rights Reserved. Phocuswright 301 Route 17 N., Suite 1150, Rutherford, NJ 07070 USA | Telephone: +1 860 350-4084
Phocuswright • The Phocuswright Conference • Phocuswright Europe • Global Startup Pitch • Web In Travel • Retail Travel
Register Now