Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Evolving nature of travelers using online agencies
News / Online
Evolving nature of travelers using online agencies
By Jill Menze | December 8, 2017
While the bleisure traveler – someone who extends business trips into vacations – is on the rise, new statistics show that live events play a big factor in decision making. Read More
Ryanair and Amadeus end ticketing deal
News / Distribution
Ryanair and Amadeus end ticketing deal
By Kevin May | December 8, 2017
Ryanair will no longer distribute fares to travel agencies via Amadeus after the pair were unable to reach agreement on a new contract. Read More
Viator founder slams TripAdvisor over strategy
News / Online
Viator founder slams TripAdvisor over strategy
By Kevin May | December 8, 2017
TripAdvisor has been accused of neglecting its Viator tour and activity booking business by the man who created it in 1995. Read More
Goal for web travel brands should be the human touch
News / Technology
Goal for web travel brands should be the human touch
By Jill Menze | December 8, 2017
The holy grail for online travel agencies is how to recreate the experience of personal recommendations. Read More
Booking.com Sustainable Tourism
News / Startups
Booking.com expands startup plan for sustainable tourism
By Bernadette Giacomazzo | December 8, 2017
Booking.com is to extend its Booking Booster Program into a second year, aimed at funding startups that are engaged in sustainable tourism. Read More
OTA technology brand survey PhocusWire
News / Distribution
SURVEY: Phocuswright and OTAs (chance to win an iPad)
By Jill Menze | December 7, 2017
Do you work at an OTA? Are you interested in understanding how the rest of the market perceives various content and technology providers in the marketplace? Read More
rented-guarantee-raise
News / Distribution
Rented raises $125 million for host guarantee plan
By Kevin May | December 7, 2017
Vacation rental management service Rented will use a massive investment windfall to tackle a different type of problem in its sector. Read More
Hotels should "adjust the model" in Airbnb battle
News / Online
Hotels should "adjust the model" in Airbnb battle
By Jill Menze | December 7, 2017
"Airbnb is coming for our kids," hospitality and nightclub legend Ian Schrager has cautioned the industry in a major speech this week. Read More
VIDEO: Solving a genuine multi-billion dollar problem in travel
News / Technology
VIDEO: Solving a genuine multi-billion dollar problem in travel
By Kevin May | December 6, 2017
There are a number of comments that often float about during travel startup pitch events - many of them not very positive. Read More
Expedia rolls out MICE tech tool to the US
News / Technology
Expedia rolls out MICE tech tool to the US
By Bernadette Giacomazzo | December 6, 2017
In an effort to streamline the booking process for hotels and meeting planners, Expedia is rolling out its automated MICE online booking engine in the United States. Read More
Amadeus ramps up hotel options with Expedia Affiliate Network deal
News / Distribution
Amadeus ramps up hotel options with Expedia Affiliate Network deal
By Kevin May | December 6, 2017
Amadeus claims to have 750,000 unique properties in its portfolio of hotels, thanks to a deal struck this week with the Expedia Affiliate Network. Read More
aidan-brogan-datalex-3
Interview / Distribution
In The Big Chair - Aidan Brogan of Datalex
By Kevin May | December 5, 2017
Steering the company over the last five years (with 17 years before that as one of the senior management team), Aidan Brogan knows a thing or two about how quickly and, also, how slowly the world of... Read More
AirBnB Experiences BTO
News / Online
Inside Airbnb's growing Experiences operation
By Bernadette Giacomazzo | December 4, 2017
Airbnb's Experiences platform is notching more than 8,000 bookings per week and receiving of 1,200 requests a week from hosts. Read More
Hoteliers must pressure OTAs in competition for direct bookings
From Our Partners / Distribution
Hoteliers must pressure OTAs in competition for direct bookings
By Patrick Bosworth - Duetto | December 4, 2017
At The Phocuswright Conference last month, I heard plenty of chatter from hoteliers about the major online travel agencies reporting rough quarterly results and the subsequent drops in share prices. Read More
Three ways to tackle attractions with online personalization
Opinion / Online
Three ways to tackle attractions with online personalization
By Alex Bainbridge - DestinationCTO | November 30, 2017
The last month has been rather busy in the world of tours and activities, with three significant announcements. Read More
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