Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

With “innovationism” as its new philosophy, Trip.com Group comes roaring back
News / Online
With “innovationism” as its new philosophy, Trip.com Group comes roaring back
By Yeoh Siew Hoon - WiT | June 3, 2024
At its event last week, Trip.com Group leadership outlined the company's goal to be the number one OTA for flights in five years, powered by growth driven by higher-tier members and younger generations. Read More
European tour operator FTI files for insolvency
News / Distribution
European tour operator FTI files for insolvency
By Linda Fox | June 3, 2024
The company, one of the largest tour operators in Europe, said the FTI Touristik brand is directly affected but that insolvency filings will follow for other group companies. Read More
5 noteworthy stats about U.K. travelers
News / Online
5 noteworthy stats about U.K. travelers
By Phocuswright Research | June 3, 2024
Phocuswright’s U.K. Consumer Travel Report 2024, based on a survey of British leisure travelers, provides a comprehensive range of data and analysis on the trip life cycle for consumers in the... Read More
What does travel mean to China’s new generation of digital wanderers?
Opinion / Online
What does travel mean to China’s new generation of digital wanderers?
By Subramania Bhatt - China Trading Desk | May 31, 2024
The digital wanderer from China craves experiences that are not just unique but also reflect a deeper connection with the destination's essence. Read More
What American Airlines' Vasu Raja’s exit says – and doesn’t say – about NDC
Opinion / Distribution
What American Airlines' Vasu Raja’s exit says – and doesn’t say – about NDC
By Jeff Klee - AmTrav | May 30, 2024
One day after announcing that chief commercial officer Vasu Raja would leave the company in June, American Airlines CEO Robert Isom acknowledged Wednesday that the airline made errors in... Read More
Online travel giants “step on the gas” for marketing spend in Q1
News / Online
Online travel giants “step on the gas” for marketing spend in Q1
By D.J. Catron | May 30, 2024
Expedia Group, Booking Holdings, Airbnb and Trip.com Group spent a combined $4.08 billion on sales and marketing in the first quarter, building on 2023’s record year.   Read More
7 GenAI use cases for consumer travel and internal operations
News / Technology
7 GenAI use cases for consumer travel and internal operations
By Phocuswright Research | May 29, 2024
As generative AI technologies evolve, the travel sector is poised to see significant changes in how services are marketed, sold and managed, making it crucial for companies to stay informed and adaptive... Read More
Brazil-based Nubank launches travel booking platform
News / Distribution
Brazil-based Nubank launches travel booking platform
By D.J. Catron | May 28, 2024
The partnership with Hopper Technology Services (HTS) will allow the bank’s Ultravioleta customers to purchase air tickets and book hotels on their banking app. Read More
Less is much more: The power of real curation in tours and activities
From Our Partners / Online
Less is much more: The power of real curation in tours and activities
By Enrique Espinel - Civitatis | May 28, 2024
While increased options can lead to objectively better results, it can also cause anxiety, indecision and dissatisfaction for travelers. Read More
As STR industry copes with growing pains, home swapping enjoys a "Holiday"
News / Online
As STR industry copes with growing pains, home swapping enjoys a "Holiday"
By D.J. Catron | May 28, 2024
Platforms like HomeExchange and Kindred are enjoying big gains while short-term rentals endure frustrations with stricter regulations, supply gluts and more rules and fees.   Read More
Expedia designs travel media network as “one-stop shop” for advertisers
News / Technology
Expedia designs travel media network as “one-stop shop” for advertisers
By Morgan Hines | May 24, 2024
The retail ad platform, housed within Expedia Group Media Solutions, provides new capabilities and access based on its first-party data and existing partnerships. Read More
Travel Tech hosts D.C. showcase, maintains ancillary fee ruling criticism
News / Technology
Travel Tech hosts D.C. showcase, maintains ancillary fee ruling criticism
By Morgan Hines | May 23, 2024
Overlooking the U.S. Capitol, the Travel Technology Association held its first Policy & Innovation Showcase with Airbnb, Sabre, Booking Holdings and more. Read More
How did we allow this to happen? Viator founder Rod Cuthbert on the rise of Google
News / Online
How did we allow this to happen? Viator founder Rod Cuthbert on the rise of Google
By Yeoh Siew Hoon - WiT | May 23, 2024
In an interview at WiT Japan and North Asia, Cuthbert said that with Google’s increasing control and the potential for a “super app” powered by AI, the future of online travel intermediaries... Read More
CEO Spotlight: Ariane Gorin of Expedia Group
Interview / Online
CEO Spotlight: Ariane Gorin of Expedia Group
By Mitra Sorrells | May 23, 2024
As Gorin moves into the CEO role at Expedia Group, she shares her thoughts on AI, social commerce, the B2B business, Vrbo and OneKey, as well as opinions on Airbnb and the TikTok ban. Read More
Sabre lays out offer-order strategy with release of retailing platform
News / Distribution
Sabre lays out offer-order strategy with release of retailing platform
By Linda Fox | May 22, 2024
The technology aims to help airlines make the move from the passenger-name-record world to more modern retailing via API-based solutions. Read More
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