Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Accor and Expedia believe there's a path to save the hotel-OTA relationship
News / Online
Accor and Expedia believe there's a path to save the hotel-OTA relationship
By Marissa Trew - WebInTravel | October 16, 2019
The hotel-online travel agency relationship has always been a tricky one. The two are co-dependent and must care for each other, but not too much. Read More
booking-integrates-flights
News / Distribution
Booking.com pilots integrated flight booking service with Etraveli
By Linda Fox | October 15, 2019
Booking.com has partnered with Etraveli to pilot an integrated flight booking service. Read More
travel-fraud-forter
News / Distribution
Airline fraud on the rise, finger pointed at loyalty programs and data breaches
By Linda Fox | October 15, 2019
Online fraud attacks on airlines are increasing with loyalty schemes often the target, according to a report from Forter. Read More
SME-travel-startups-thomas-cook
Opinion / Technology
Thomas Cook - Tech lessons for small travel businesses from the fall of a giant
By George Dumitru - WBE.travel | October 15, 2019
The reasons for Thomas Cook’s collapse will become clearer over time, but for now here are some of its issues which should provide SMEs with some talking points for the boardroom and water cooler alike. Read More
tripabrood-startup
Interview / Startups
STARTUP STAGE: TripAbrood wants to be smart with family trip planning
By Linda Fox | October 14, 2019
TripAbrood is using artificial intelligence to build a virtual assistant to help book family vacations. Read More
southeast asia part 2 investors entrepreneurs
News / Startups
Southeast Asia, part 2: Investors, entrepreneurs look to specialized solutions in complex region
By Mitra Sorrells | October 14, 2019
For the second piece in our series on Southeast Asia we hear from some of the region's most active investors and entrepreneurs. Read More
The Phocuswright Conference 2019 preview - Google's time has come
News / Online
The Phocuswright Conference 2019 preview - Google's time has come
By PhocusWire | October 11, 2019
The "super app" concept is not particularly new but it's clearly now part of the Google agenda for travel and a myriad of other services that have an impact on the lives of its users. Read More
Bringing science and control to airline retail
From Our Partners / Distribution
Bringing science and control to airline retail
By Stanislava Yordanova - PROS | October 10, 2019
In the next decade we should expect the disruption of the airline industry to continue to accelerate; however, it is the digital-first carriers that will lead the market. Read More
How I Got Here, episode 8 - Stuart Crighton of Cleartrip
Interview / Online
How I Got Here, episode 8 - Stuart Crighton of Cleartrip
By Kevin May | October 10, 2019
Cleartrip launched in India but now has half its business in the Middle East - co-founder and CEO Stuart Crighton joins David Litwak and Kevin May for the latest episode of How I Got Here to share the... Read More
What billions of GDS data signals tell us about traveler booking behavior
From Our Partners / Online
What billions of GDS data signals tell us about traveler booking behavior
By Robert Brown - Travelport | October 7, 2019
The report investigates the six dominant traveler personas that make up global travel bookings – solo travelers, families, business travelers, couples, weekenders, and groups. Read More
Q&A: Western Union on a complex but manageable world of currencies and payments
From Our Partners / Technology
Q&A: Western Union on a complex but manageable world of currencies and payments
By PhocusWire | October 7, 2019
PhocusWire spoke to Jonathan Lee, Western Union's director for enterprise payment partnerships, to learn more about its analysis and views on the world of currencies and payments in the travel industry. Read More
southeast asia part 1 overview
News / Online
Southeast Asia, part 1: How low-cost options, mobile reliance are driving travel transformation
By Mitra Sorrells | October 7, 2019
We begin our monthlong exploration of travel in Southeast Asia with an overview of the market. Read More
sounding off reservation systems
Interview / Technology
Sounding Off: It shouldn't be all about the OTAs (but it inevitably will be)
By PhocusWire | October 4, 2019
OTAs are playing a complicated game of strategic, corporate chess that has an impact on every part of a sector, be it tours and activities, hotels or something else. Read More
atpco elevate panel expedia skyscanner google amadeus
News / Distribution
Google, Expedia, Skyscanner and Amadeus on the future of airline retailing
By Mitra Sorrells | October 4, 2019
At ATPCO's Elevate conference, executives discussed the impact of younger generations on flight shopping, their plans for NGS implementation and their outlook for the coming year. Read More
Bold and evergreen: The Irish advantage in travel technology
From Our Partners / Technology
Bold and evergreen: The Irish advantage in travel technology
By Marisa Garcia - PhocusWire | October 3, 2019
There must be something in the water, or maybe it’s all of that fresh air, but Ireland is evergreen when it comes to travel innovation. Read More
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