Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Interview / Online

How I Got Here, episode 35 - Rob Wiesenthal of Blade

By PhocusWire | July 30, 2020

Rob Wiesenthal swapped the glitzy world of the entertainment industry to launch a platform for booking helicopter commutes. He's in conversation with Mozio's David Litwak and Kevin May from PhocusWire. Read More

News / Online

Trivago revenues wiped out as pandemic shut down travel in second quarter

By Kevin May | July 29, 2020

Revenue coming into hotel search service Trivago was almost obliterated between April and June, with the brand bracing for a 93% collapse from the same period 12 months prior. Read More

Opinion / Distribution

Short-term rentals and misalignment of the marketplace

By Jared Alster - Dune7 | July 29, 2020

The distribution landscape for short-term vacation rentals is dominated by marketplaces. However, the pandemic has revealed some weak points and misalignment of incentives within the traditional... Read More

From Our Partners / Distribution

COVID-19 summer booking trends for hoteliers

By Alison Guillot - Amadeus | July 29, 2020

Discover the latest travel and hotel booking trends during the coronavirus pandemic and how to navigate them with confidence. Read More

News / Online

Southeast Asian OTA Traveloka raises $250M as it sees “encouraging recovery” in key markets

By Mitra Sorrells | July 28, 2020

The company has implemented several measures to address COVID-19 and says it is seeing recovery in Vietnam, Thailand, Indonesia and Malaysia. Read More

News / Distribution

Another ancillary revenue for airlines: seat-blocking tech during a pandemic

By Kevin May | July 28, 2020

Buying an entire row or the seat next to you would, previously, have been a fairly niche purchase and often difficult to automate. But that's changed in a COVID-19 world. Read More

News / Online

Wyndham Destinations ignites “revolution” of legacy timeshare business, launches Panorama brand

By Mitra Sorrells | July 27, 2020

The new brand will be focused on driving growth of its vacation membership and travel technology businesses. Read More

From Our Partners / Online

How can travel brands keep customers apprised of border regulations and leisure options?

By Jennifer Phillips April - Smartvel | July 27, 2020

An increase in travelers is good news for airlines that have been hard hit during the pandemic. As the world reopens, many people are eager for a getaway as a mental reset from months of confinement. Read More

Interview / Online

Sounding Off: Time to push forward but not be afraid of digitalization

July 24, 2020

Digitalization shouldn't scare the travel, tourism and hospitality industry, nor the customers that fly in its aircraft, sleep in its beds, ride in its vehicles and enjoy its activities. Read More

Opinion / Technology

Five tips about payments as airlines resume flying

By Adnan Beig - Amadeus | July 24, 2020

How the industry receives and administers payments is changing as airlines navigate the COVID-19 pandemic. Right now, there isn’t a travel business on the planet that can afford to lose a sale. Read More

Interview / Technology

How I Got Here, episode 34 - Bobby Healy of CarTrawler

By PhocusWire | July 23, 2020

Free-spirited and never afraid to speak his mind, Bobby Healy is a well-known figure in the travel and transportation sectors. He's in conversation with Mozio's David Litwak and Kevin May from... Read More

News / Technology

Sabre integrates Mindsay technology to enable automated customer service for OTAs, airlines and TMCs

By Mitra Sorrells | July 22, 2020

Sabre says the integration of Mindsay technology will enable travel companies to automatically resolve 70% of customer service requests. Read More

News / Technology

No transactions, no problem: why this travel veteran is optimistic about a startup launched on eve of COVID-19

By Mitra Sorrells | July 21, 2020

Aeronology founder Russell Carstensen is banking on his deep understanding of the industry and the longevity of travel agents to lead his company to success. Read More

News / Online

Rental accommodation tech providers unite to launch consumer site

By Kevin May | July 20, 2020

The quartet - GuestReady, HostnFly, NOCNOC and Welkeys - have built the service in a bid to revive the national market for trips by using their respective expertise in both back-end and... Read More