Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Booking.com pursues domestic growth, downplays "connected trip" strategy
News / Online
Booking.com pursues domestic growth, downplays "connected trip" strategy
By Mitra Sorrells | September 29, 2020
The online travel agency is updating its products, payment methods and marketing strategies to better serve domestic travelers. Read More
Domio co-founders resign following Airbnb review
News / Online
Domio co-founders resign following Airbnb review
By Donna M. Airoldi - BTN | September 29, 2020
Airbnb will reinstate Domio's listings on the platform following the resignation of co-founders CEO Jay Roberts and chief strategy officer Adrian Lam. Read More
Debut pitch decks from Uber and Airbnb - everyone started somewhere
News / Online
Debut pitch decks from Uber and Airbnb - everyone started somewhere
By Kevin May | September 28, 2020
Like all startups, Airbnb and Uber had to persuade partners and investors to support their ideas with finance and agreements. So how did they do it? Read More
Trip.com Group eyeing full recovery in China
News / Online
Trip.com Group eyeing full recovery in China
By Linda Fox | September 25, 2020
Announcing Q2 2020 results, Trip.com Group is seeing recovery in the domestic China market across accommodation and air bookings. Read More
Airlines consider a recovery with more digital, direct distribution, less business travel
News / Distribution
Airlines consider a recovery with more digital, direct distribution, less business travel
By Linda Fox | September 25, 2020
Airlines are assessing the longer term impact of the COVID-19 crisis and whether there will be a reduction in managed business travel. Read More
How travel marketers can reboot and find their audiences
Opinion / Online
How travel marketers can reboot and find their audiences
By Mike Skladony - Semcasting | September 25, 2020
In order to figure out who’s in the market to travel at this moment and where they’re likely to go, marketers will have to shift focus to the top of the funnel, where audience development capabilities... Read More
WEBINAR REPLAY! The future of hotel retailing: through COVID and beyond
News / Distribution
WEBINAR REPLAY! The future of hotel retailing: through COVID and beyond
By PhocusWire | September 24, 2020
With domestic travel showing strong signs of recovery, hotel bookings emerge as a crucial element to re-build agency strategies. Read More
klook-live-interactive-content
News / Online
Klook launches Klook Live interactive mobile content tool
By Kevin May | September 24, 2020
Klook Live works by pushing a livestream of content to users on a mobile device, giving them the chance to interact directly with brands, redeem promotion codes and book a product immediately. Read More
How I Got Here, episode 43 - Varun Khona of Headout
Interview / Online
How I Got Here, episode 43 - Varun Khona of Headout
By PhocusWire | September 24, 2020
The Headout story is a classic startup tale involving hard times in New York City and an appearance on a TV reality show. Varun Khona tells it to PhocusWire's Kevin May and David Litwak of Mozio. Read More
VIDEO: Gillian Tans of Booking.com on diversity and leadership in travel
News / Online
VIDEO: Gillian Tans of Booking.com on diversity and leadership in travel
By PhocusWire | September 23, 2020
The Booking.com chairwoman discusses her career path at the business and the challenges the industry needs to address as it faces up to its responsibility to be inclusive and diverse, both to staff and... Read More
WEBINAR REPLAY: How NBCUniversal powers individual experiences with people-based data
News / Technology
WEBINAR REPLAY: How NBCUniversal powers individual experiences with people-based data
By PhocusWire | September 22, 2020
In this new climate, people-based marketing is no longer a “nice to have” philosophy, but rather a requirement for brands to activate meaningful and valuable experiences for individuals. Read More
Booking.com introduces longer-stay rates
News / Online
Booking.com introduces longer-stay rates
By Christina Jelski - Travel Weekly | September 22, 2020
The move is largely designed to bolster Booking.com's homes and apartments business, which has accounted for a growing share of the brand's bookings mid-pandemic. Read More
Airbnb courts digital nomads as it continues push for long-term stays
News / Online
Airbnb courts digital nomads as it continues push for long-term stays
By Jill Menze | September 21, 2020
Airbnb says the home-share company is seeing an increase in digital nomads booking long-term stays as well as in hosts offering those types of stays. Read More
Holidu raises new €5M investment, backed by a former Booking.com boss
News / Online
Holidu raises new €5M investment, backed by a former Booking.com boss
By Kevin May | September 21, 2020
Booking.com's former CEO, Kees Koolen, has put forward €4 million of his own money into the top-up round, alongside other, unnamed investors. Read More
The travel forecast is uncertain, other than the presence of the cloud
From Our Partners / Distribution
The travel forecast is uncertain, other than the presence of the cloud
By George Dumitru - WBE.travel | September 21, 2020
We analyze why fixed costs when there is no revenue, or even the realistic prospect of an uplift in revenue, is kryptonite for SMEs in the travel industry. Read More
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