Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

RedDoorz expands with launch of Sans brand
News / Online
RedDoorz expands with launch of Sans brand
By WebInTravel | October 22, 2020
The brand will be rolled out next month, initially in Indonesia, with five new properties targeted by end of the year. Read More
Booking.com launches flight search and booking in the U.S.
News / Online
Booking.com launches flight search and booking in the U.S.
By Kevin May | October 22, 2020
U.S. customers can now search, book and pay for air tickets on Booking.com, a year after flights were introduced in some European countries.  Read More
Travel brands eager for a hit on Google might be disappointed
Opinion / Online
Travel brands eager for a hit on Google might be disappointed
By Robert Cole - RockCheetah and Phocuswright | October 22, 2020
Travel industry expert and analyst Robert Cole dives into the antitrust probe into Google and finds there is little there that will appease concerns in the travel industry. Read More
How I Got Here, episode 47 - Brad Bao of Lime
Interview / Online
How I Got Here, episode 47 - Brad Bao of Lime
By PhocusWire | October 22, 2020
Lime is on a mission to overhaul the way people think about urban mobility, whether it's with bikes or scooters, commuting or leisure. Brad Bao tells the story to PhocusWire's Kevin May and David Litwak... Read More
futurestay-booking-online-checkin-2
News / Online
Booking.com taps Futurestay to launch online check-in for rentals
By Mitra Sorrells | October 21, 2020
The two companies have been working on the online check-in solution since late 2019 but accelerated it as contactless experiences gained traction due to COVID-19. Read More
Travel industry reacts to Google antitrust probe in the U.S.
News / Online
Travel industry reacts to Google antitrust probe in the U.S.
By PhocusWire | October 20, 2020
Google, it is claimed, has abused its dominant position in search and advertising to keep competition down. So, how is the industry reacting so far? And what about Google itself? Read More
WEBINAR REPLAY! Future-proof your hotel marketing strategy for 2020 and beyond
News / Distribution
WEBINAR REPLAY! Future-proof your hotel marketing strategy for 2020 and beyond
By PhocusWire | October 20, 2020
In this webinar we look at how hotel marketers can navigate these changes and plan for the future with robust marketing strategies. Read More
U.S. Justice Department files antitrust lawsuit against Google, travel brands brace for proceedings
News / Online
U.S. Justice Department files antitrust lawsuit against Google, travel brands brace for proceedings
By Linda Fox | October 20, 2020
The Justice Department is claiming that Google has abused its dominant position in search and advertising to keep competition down. Read More
VIDEO: Southeast Asia consumers adapting to super apps, livestreaming and direct channels
News / Online
VIDEO: Southeast Asia consumers adapting to super apps, livestreaming and direct channels
By Linda Fox | October 20, 2020
Executives from Klook, LINE Travel jp and Rappi discuss emerging trends, such as the relevance of location-based marketing via super apps, during a Phocuswright Europe 2020 session. Read More
British Airways sees data breach fine significantly reduced
News / Technology
British Airways sees data breach fine significantly reduced
By Linda Fox | October 20, 2020
The U.K.-based carrier had a penalty for a data breach in June 2018 reduced to £20 million by the Information Commissioner's Office. Read More
Uber puts $150M into South Korean mobility partnership
News / Online
Uber puts $150M into South Korean mobility partnership
By Kevin May | October 20, 2020
T Map Mobility (SK Telecom's mobility wing) will integrate its network of drivers and mapping technology with Uber's ride-hailing platform. Read More
Big Tech is eyeing the travel industry again with autonomous vehicle push
Opinion / Technology
Big Tech is eyeing the travel industry again with autonomous vehicle push
By Alex Bainbridge - Autoura | October 20, 2020
If the OTAs don't get involved now, tourist ground transportation and vehicle-based sightseeing will be handed over to Big Tech and it won't ever come back to the OTA's collective sphere of influence on... Read More
SilverRail Technologies in management buyout from Expedia Group
News / Technology
SilverRail Technologies in management buyout from Expedia Group
By Kevin May | October 19, 2020
The SilverRail business is now wholly owned once again by the management team, and Expedia Group's strategic interest in rail is over, 3.5 years after the original deal. Read More
covid-flaws-payment-systems-carlo
News / Technology
How COVID exposed flaws in antiquated hospitality payment systems
By Mitra Sorrells | October 19, 2020
Travel payments veteran and XanderPay CEO Mike Carlo says one solution for the hospitality industry is a centralized payment system for large brands. Read More
Empowering travel brands to optimize marketing during challenging times
From Our Partners / Online
Empowering travel brands to optimize marketing during challenging times
By Facebook | October 19, 2020
We take an in-depth look at lift studies and how travel brands in particular can use them to understand channel performance and inform budget decisions. Read More
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