Online Travel Agency

PhocusWire's in-depth coverage of online travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

VIDEO: Understanding the connected trip and what it means for travel brands
From Our Partners / Technology
VIDEO: Understanding the connected trip and what it means for travel brands
By PhocusWire | January 11, 2021
We speak to Ingenico's head of travel, Eric Liebman, about the definitions, use cases and how payments is a vital thread running through all parts of the process. Read More
jetblue-fareportal-lawsuit
News / Distribution
JetBlue calls Fareportal distribution antitrust lawsuit "frivolous"
By Arnie Weissmann - Travel Weekly | January 8, 2021
Fareportal, parent of OTAs CheapOAir and One Travel, filed a lawsuit in federal court alleging that JetBlue Airways violated antitrust laws. Read More
Here's what happened in 2020, now be prepared for 2021
News / Online
Here's what happened in 2020, now be prepared for 2021
By PhocusWire | January 8, 2021
While many are eager to banish 2020 to a tightly sealed box, how the industry considers its options for the year ahead is based almost exclusively on what has come before. Read More
WATCH: Visualization of digital travel revenues during initial recovery phase
News / Online
WATCH: Visualization of digital travel revenues during initial recovery phase
By PhocusWire | January 6, 2021
Some of the publicly listed players in the sector talked of early signs of a recovery in their revenues in the third quarter, as the latest version of the chart below indicates. Read More
andrea-kates-phocuswright-2020
News / Online
VIDEO: How travel companies can move toward “future-proofing”
By Mitra Sorrells | January 6, 2021
Andrea Kates, managing director of consultancy Futureproofing: Next, explains the "pyramid of possibilities" at The Phocuswright Conference 2020. Read More
VIDEO: How the pandemic might impact travel loyalty programs
News / Distribution
VIDEO: How the pandemic might impact travel loyalty programs
By Linda Fox | January 5, 2021
Travel loyalty programs will have to add flexible elements to their schemes to keep members with them. Read More
Airbnb occupancy rates not expected to recover until September 2021
News / Online
Airbnb occupancy rates not expected to recover until September 2021
By Jill Menze | January 5, 2021
Even with the COVID-19 vaccine, Airbnb occupancy rates aren't expected to recover until later this year; however, national daily rates are expected to grow throughout 2021. Read More
STARTUP STAGE: Touriosity wants to help tour operators increase direct bookings
Interview / Startups
STARTUP STAGE: Touriosity wants to help tour operators increase direct bookings
By Jill Menze | January 4, 2021
The nonprofit OTA Touriosity aims to help tour and activity providers increase direct bookings while complementing their own direct marketing efforts. Read More
What vacation rentals can learn from hotels about growth
Opinion / Distribution
What vacation rentals can learn from hotels about growth
By Connor VanDaveer - Koddi | January 4, 2021
While the vacation rental and alternative accommodation markets have flourished recently, property owners and technology intermediaries can learn from their counterparts in the hotel space to keep this... Read More
VIDEO: Why the digital travel sector fails for diversity and inclusion
News / Online
VIDEO: Why the digital travel sector fails for diversity and inclusion
By Linda Fox | December 30, 2020
Martinique Lewis, a diversity in travel consultant, says travel companies need to look across everything they touch internally and externally and grade themselves on their diversity.  Read More
VIDEO: How travel execs confronted the crisis - and their staffs
News / Online
VIDEO: How travel execs confronted the crisis - and their staffs
By PhocusWire | December 29, 2020
At the Phocuswright Conference, travel leaders discuss how confronting the threat – and often inevitability – of staffing reductions has been the most difficult part of the pandemic. Read More
VIDEO: Peter Kern on how COVID gave Expedia Group “courage”
News / Online
VIDEO: Peter Kern on how COVID gave Expedia Group “courage”
By Jill Menze | December 29, 2020
Speaking at his first Phocuswright Conference since assuming leadership of Expedia Group, Peter Kern discussed the company's multi-brand strategy, Google and more. Read More
VIDEOS: PhocusWire's most popular interviews 2020
News / Online
VIDEOS: PhocusWire's most popular interviews 2020
By PhocusWire | December 24, 2020
We present a list of the most popular videos that we've produced at PhocusWire and those we've been involved with during Phocuswright's virtual conferences during 2020. Read More
Travel trends in 2021 - prepare for a year of new opportunities
Opinion / Technology
Travel trends in 2021 - prepare for a year of new opportunities
By Amadeus | December 22, 2020
Predicting the future is impossible but imagining a way forward is critical. Here are six trends we see shaping travel in 2021. Read More
The most popular articles on PhocusWire in 2020
News / Online
The most popular articles on PhocusWire in 2020
By Kevin May | December 22, 2020
A year to forget - but a year in which the editorial team produced some of its best work since PhocusWire launched in November 2017. Read More
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