Offline Travel Agency

PhocusWire's in-depth coverage of offline travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

gen-z-loyalty-travel-beach
Opinion / Online
The A-to-Gen Z of travel loyalty
By Craig Brennan - SwitchFly | June 14, 2019
The next generation of consumers don’t want one-size-fits-all rewards. They want to be recognized as individuals and they want rewards that are relevant to their needs and to their travel journey. Read More
phocuswright-europe-2019-ndc
News / Distribution
VIDEO: Teenage years still to come for NDC, patience required
By Linda Fox | June 11, 2019
New Distribution Capability (NDC) has broadly been accepted as a positive step in bringing value, and eventually greater efficiency, to the airline distribution chain. But, it’s not an overnight... Read More
corporate-tools-Amex-ACTE
News / Technology
Marketing might be the answer for corporate travel booking tool adoption
By Linda Fox | June 7, 2019
Challenges remain for corporate booking tools, which are having to evolve fast to keep up. Read More
VIDEO: Travel Ledger - Battleground pitch at Phocuswright Europe 2019
Interview / Startups
VIDEO: Travel Ledger - Battleground pitch at Phocuswright Europe 2019
By PhocusWire | June 4, 2019
Welcome to a new era of low-cost billing and payment in travel thanks to distributed ledger technology. Read More
VIDEO: Cruisewatch - Battleground pitch at Phocuswright Europe 2019
Interview / Startups
VIDEO: Cruisewatch - Battleground pitch at Phocuswright Europe 2019
By PhocusWire | May 31, 2019
Cruisewatch is transforming the way people find and book cruises through 360-degree online cruise advice and predictive analytics. Read More
Travelport completes $4.4BN sale to private equity
News / Distribution
Travelport completes $4.4BN sale to private equity
By Kevin May | May 30, 2019
Travelport has officially ended its almost five-year stint on the public markets and is now back in the hands of private equity ownership. Read More
ectaa-iata-antitrust-complaint
News / Distribution
Agent organization accuses IATA of abusing dominant distribution role
May 28, 2019
European agents and operators' body ECTAA has filed an antitrust complaint with the European competition authority. Read More
business-travel-innovation-fail fast-2
Opinion / Technology
Why a fail fast mentality is key to tech innovation in business travel
By Frédéric Stark - KDS | May 23, 2019
Regardless of size, as an industry, we need to be able to try new things and at times, to test ideas and accept that they might fail, until we finally succeed. Read More
Business travelers increasingly seek digital channels
News / Technology
Business travelers increasingly seek digital channels
By Linda Fox | May 22, 2019
Research from CWT shows how business travelers are increasingly look to self-service channels such as web and mobile bookings and other travel-related tasks. Read More
Skylark Travel raises $4M to build its high-touch platform for luxury travelers
News / Startups
Skylark Travel raises $4M to build its high-touch platform for luxury travelers
By Mitra Sorrells | May 22, 2019
Skylark Travel, a hybrid online-offline agency, has raised a $4 million seed round. Read More
brexit-panel-pcwe-19
News / Distribution
VIDEO: How the travel industry is preparing for Brexit
By Linda Fox | May 21, 2019
Travel and tourism executives discuss Brexit plans during Phocuswright Europe 2019 in Amsterdam. Read More
VIDEO: Tech heads on a digital world to decipher in travel
News / Technology
VIDEO: Tech heads on a digital world to decipher in travel
By Kevin May | May 21, 2019
The strategies that they impose on a business have to meet with the demands of their customers - a process that needs careful consideration, investment and, sometimes, good fortune. Read More
Revenues down at Travelport amid Russian regulator stalling sale
News / Distribution
Revenues down at Travelport amid Russian regulator stalling sale
By Kevin May | May 11, 2019
Travelport's proposed move to return to private ownership has hit a hurdle in the shape of getting approval from the authorities in Russia. Read More
finnair-NDC-program
News / Distribution
Finnair unveils NDC partner program (but won't surcharge agents for non-use)
By Linda Fox | May 10, 2019
Agents will have a number of ways to access content such as building a direct connect with Finnair via an NDC API or using aggregation platforms that use the NDC technology standard. Read More
Amadeus closes in on €1.5B in revenue during Q1 of 2019
News / Distribution
Amadeus closes in on €1.5B in revenue during Q1 of 2019
By Kevin May | May 8, 2019
Amadeus secured revenue of over €1.4 billion in the first quarter of this year, following an increase of 15% over the same period in 2018. EBITDA up by 11%, too. Read More
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