Offline Travel Agency

PhocusWire's in-depth coverage of offline travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Sabre highlights agency recovery strategies, tech investment priorities
News / Technology
Sabre highlights agency recovery strategies, tech investment priorities
By Linda Fox | December 3, 2021
The top five strategies being followed by agencies, as they look to recover, include personalized bundles for travelers, targeting higher yield customers and investing in new technology. Read More
Skepticism emerges over IATA's shift away from NDC certification
News / Distribution
Skepticism emerges over IATA's shift away from NDC certification
By Robert Silk - Travel Weekly | November 30, 2021
Next October, IATA will sunset the existing NDC registry, under which airlines, travel sellers and airline merchandising system providers are certified as levels 1 through 4 for the NDC... Read More
webjet-acquires-trip-ninja
News / Technology
Webjet brings Trip Ninja back from the brink with strategic acquisition
By Kevin May | November 25, 2021
Terms of the acquisition have not been disclosed for multi-city flight search tech provider but the management team headed by CEO Andres Collart will still be involved in the business. Read More
VIDEO: Kyte on being different with airline distribution tech
News / Distribution
VIDEO: Kyte on being different with airline distribution tech
By PhocusWire | November 24, 2021
It's been a strange time for the airline distribution ecosystem, as software companies have jockeyed behind the scenes for change amid a 20-month period of near-shutdown for the sector. Read More
Certares invests in agency network Avoya Travel
News / Online
Certares invests in agency network Avoya Travel
By Jaime Biesiada - Travel Weekly | November 23, 2021
Certares has many travel investments, including American Express Global Business Travel, Tripadvisor, AmaWaterways, Hertz, Latin American airlines Azul and LATAM, and tour operator G Adventures. Read More
CWT-100M-tech
News / Technology
CWT plans $100M technology investment
By Linda Fox | November 16, 2021
The travel management company's $100 million tech investment is part of its $350 million recapitalization program. Read More
Hot 25 Startups 2022: ReTravel Technologies
Interview / Startups
Hot 25 Startups 2022: ReTravel Technologies
By PhocusWire | November 15, 2021
ReTravel is an autonomous cross-selling technology designed to maximize traveler’s value. Read More
Collaboration: how we can overcome barriers to NDC's success
From Our Partners / Distribution
Collaboration: how we can overcome barriers to NDC's success
By Angel Gallego - Amadeus | November 12, 2021
Now is the time to get on board and collaborate towards a shared vision to unlock these opportunities in digital travel retailing. Read More
Amadeus revenues up 77%, secures first profit since onset of pandemic
News / Distribution
Amadeus revenues up 77%, secures first profit since onset of pandemic
By Kevin May | November 5, 2021
The revenue boost year-over-year masks what is still a 47% lag behind revenues achieved in the corresponding quarter in 2019, before the COVID-19 pandemic. Read More
American Airlines fails to stop Sabre from using new display
News / Distribution
American Airlines fails to stop Sabre from using new display
By Robert Silk - Travel Weekly | November 4, 2021
The airline sued Sabre in June, contending that its New Airline Storefront, which the GDS developed with Delta, biases search results toward Delta in violation of Sabre's contract with American.  Read More
wit-experience-21-royal-caribbean
News / Distribution
Royal Caribbean tells travel agents: "Don't be afraid of digital"
By Ian Jarrett - Travel Weekly Asia | November 3, 2021
Travel partners who are digitally selling cruises have been able to recover business and grow their cruise business faster than others who have not yet gotten into that game successfully. Read More
REPORT: Harness the power of the latest cache technology
From Our Partners / Technology
REPORT: Harness the power of the latest cache technology
By PhocusWire | November 1, 2021
There is pressure on the systems that work to ensure buyers and sellers are able to complete their shopping and booking experience efficiently and accurately. It's time for a new form of cache. Read More
The old world of hotel distribution is no longer working
From Our Partners / Distribution
The old world of hotel distribution is no longer working
By Ben Stephenson - Impala | October 25, 2021
In today's fast-moving market, responding speedily to wildly different consumer behavior is perhaps the most important need for hotels and travel agents. Read More
VIDEO: Virtual interlining as a recovery and growth trend in travel
From Our Partners / Distribution
VIDEO: Virtual interlining as a recovery and growth trend in travel
By PhocusWire | October 25, 2021
Virtual interlining has emerged as a technically efficient and strategically important process to achieve the goals being set by airlines, intermediaries and passengers. Read More
Moving beyond the PNR in corporate travel
News / Distribution
Moving beyond the PNR in corporate travel
By Linda Fox | October 21, 2021
The corporate travel landscape could see significant change if plug and play micro-services gain traction, according to some travel buyers, managers tech suppliers. Read More
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