Offline Travel Agency

PhocusWire's in-depth coverage of offline travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

News / Distribution

Air Canada launches diverse NDC approach to distribution

By Linda Fox | April 19, 2023

The airline's new distribution strategy will enable travel agents to access Air Canada inventory in a number of ways, including building their own connections, partnering with third-party technology... Read More

News / Distribution

Travelport tech chief talks moving the needle on NDC

By Linda Fox | April 19, 2023

Tom Kershaw, chief product and technology officer at Travelport, talks about the current state of NDC, real progress in 2023 and moving the needle on adoption. Read More

News / Online

Travel Talk: Where can the industry do better?

By PhocusWire | April 3, 2023

Northstar Travel Group's editorial leaders discuss sustainability, DEI and other areas where there is room for future improvement. Read More

News / Technology

Travelport raises $200M to fuel growth

By Linda Fox | March 31, 2023

Travelport said the funds will enable it to advance its growth strategy following a strong first quarter and its acquisition of Deem. Read More

News / Distribution

American Airlines launching NDC plan over objections

By Robert Silk - Travel Weekly | March 29, 2023

American Airlines will move forward with its controversial plan to make some of its content available only to travel agencies booking through a new distribution capability connection. Read More

News / Distribution

Mystifly lands $8M to boost airline distribution tech

By Linda Fox | March 23, 2023

Mystifly, which was founded in 2009, enables travel intermediaries to access airfares via its API-driven technology as well as offering airlines a distribution, payment reconciliation and settlement... Read More

News / Online

Optimism abounds for the women-led travel agent channel

By Phocuswright Research | March 3, 2023

Phocuswright's latest report, U.S. Travel Agents: Optimism Abounds, focuses on the current state of the travel agent community. Read More

News / Distribution

Sabre CEO Sean Menke hands baton to president Kurt Ekert

By Linda Fox | March 1, 2023

Sabre announced Sean Menke would be relinquishing the CEO role to Kurt Ekert effective April 27. Read More

Interview / Startups

STARTUP STAGE: Travel platform Mapathink targets Southeast Asia

By Kathryn Walson | February 27, 2023

By disrupting the travel ancillary services market, Mapathink says it is looking at a huge addressable market. Read More

News / Distribution

Amadeus expects further gains in 2023 as recovery continues

By Linda Fox | February 24, 2023

Air distribution revenue in 2022 was just over €2 billion, up 102% on 2021 and 73% on 2019 revenue. Read More

News / Online

Earnings roundup: Grab, eDreams, Flight Centre

By Linda Fox | February 23, 2023

Grab, eDreams and Flight Centre update on their financial progress in Q4, 2022, Q3, 2022 and H1, 2023, respectively. Read More

Opinion / Online

January bookings indicate growing traveler confidence for 2023

By Melanie Brown - Key Data | February 13, 2023

Vacation rental bookings made in the first three weeks of January saw a dramatic increase compared with 2022. Read More

From Our Partners / Distribution

What agencies need to know about future travel retailing

By Michelle Bruno | February 10, 2023

Despite hurdles to the broader implementation of offers and orders across airlines, partners and sellers, the benefits of getting started are surfacing, and momentum is shifting across the industry. Read More

From Our Partners / Technology

Travel agencies embrace a virtual future for B2B payments

By Chiara Quaia - Mastercard | February 9, 2023

Travel agencies are switching to the merchant of record payment model to increase protection and gain greater control over the entire consumer experience. Read More