Offline Travel Agency

PhocusWire's in-depth coverage of offline travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

Princess Cruises' John Padgett talks technology and creating value
News / Technology
Princess Cruises' John Padgett talks technology and creating value
By Arnie Weissmann - Travel Weekly | November 21, 2023
John Padgett led development of the MagicBand for Disney and the Ocean Medallion for Princess Cruises, where he is now president. Read More
Earnings roundup: EDreams, Flight Centre and Sonder
News / Distribution
Earnings roundup: EDreams, Flight Centre and Sonder
By Linda Fox | November 17, 2023
Highlights from the latest financial updates of eDreams Odigeo, Flight Centre and Sonder. Read More
Hot 25 Travel Startups for 2024: Deal Engine
Interview / Startups
Hot 25 Travel Startups for 2024: Deal Engine
By PhocusWire | November 14, 2023
Deal Engine uses artificial intelligence to streamline back office operations to help airlines and online and offline travel agencies run more efficiently and improve the traveler experience. Read More
Hot 25 Travel Startups for 2024: Katanox
Interview / Startups
Hot 25 Travel Startups for 2024: Katanox
By PhocusWire | November 14, 2023
Katanox is a travel accommodation distribution and fintech platform bringing together travel sellers and travel accommodation providers. Read More
Hot 25 Travel Startups for 2024: SquadTrip
Interview / Startups
Hot 25 Travel Startups for 2024: SquadTrip
By PhocusWire | November 14, 2023
SquadTrip’s B2B software-as-a-service helps travel agents save time managing group with an all-in-one marketing, booking and payment platform. Read More
Earnings roundup: Vacasa, HomeToGo, Amex GBT and Despegar
News / Online
Earnings roundup: Vacasa, HomeToGo, Amex GBT and Despegar
By Linda Fox | November 10, 2023
A roundup of the third quarter 2023 earnings for travel companies, including Amex GBT, Despegar and HomeToGo. Read More
Amadeus shares optimistic outlook, reports positive earnings
News / Online
Amadeus shares optimistic outlook, reports positive earnings
By Morgan Hines | November 7, 2023
Amadeus’ total revenue was up more than 14% in the quarter, with the biggest jump coming from its air distribution and air IT solutions segments. Read More
Could company-paid leisure travel be a new distribution channel?
Opinion / Distribution
Could company-paid leisure travel be a new distribution channel?
By Emilie Dumont – Digitrips | October 31, 2023
Some corporations now incentivize employees by paying for holidays – could this trend could be a new B2B2C sales channel for the travel industry? Read More
Assessing AI opportunities through the corporate travel lens
News / Technology
Assessing AI opportunities through the corporate travel lens
By Linda Fox | October 12, 2023
Technology experts discuss the potential gains and risks of artificial intelligence in the corporate travel world. Read More
Sabre investigation finds no security concerns from alleged ransomware attack
News / Technology
Sabre investigation finds no security concerns from alleged ransomware attack
By Derek Catron | October 10, 2023
Despite allegations from a ransomware group that it stole sensitive personal information from Sabre, the company said it has found no evidence that customer data has been compromised.   Read More
Video: TerraPay on building a virtual card solution for emerging markets
From Our Partners / Technology
Video: TerraPay on building a virtual card solution for emerging markets
By PhocusWire | October 10, 2023
In an interview in the PhocusWire studio at Phocuswright Europe, TerraPay vice president of payments Koert Grasveld discusses the company's work to build virtual card solutions. Read More
Staples tests travel agents in stores in plan to grow travel services
News / Distribution
Staples tests travel agents in stores in plan to grow travel services
By Mitra Sorrells | September 15, 2023
The office supply retailer has offered TSA PreCheck and passport services for several years and is now talking to travel industry partners about expanding its offerings. Read More
Travel embraces generative AI
News / Technology
Travel embraces generative AI
By Jamie Biesiada – Travel Weekly | September 6, 2023
The industry has embraced artificial intelligence as a timesaving tool with vast potential, and advisors are studying use cases and developing best practices for deploying the nascent technology. Read More
Luxury Escapes’ Schwab on growing fast, being one of a kind and new superstore in Melbourne
News / Online
Luxury Escapes’ Schwab on growing fast, being one of a kind and new superstore in Melbourne
By Ian Jarrett - WiT | September 5, 2023
Australia-based Luxury Escapes has seven million members globally and has just opened a store in Melbourne where customers can develop travel plans while sipping champagne. Read More
Automation, innovation, ChatGPT: The future for travel agents
Opinion / Technology
Automation, innovation, ChatGPT: The future for travel agents
By Michele Fitzpatrick – Eviivo | September 1, 2023
Travel agents of all types are using automation and other tech innovations to transform how they work with clients. Read More
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