Offline Travel Agency

PhocusWire's in-depth coverage of offline travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

News / Technology

Trends, product updates and launch news from GBTA

By PhocusWire | August 14, 2023

The gathering of the global business travel industry is getting underway in Dallas, and we’ve rounded up some of the key announcements from travel management companies and technology players. Read More

News / Technology

How TripNinja’s multi-city flight solution is driving revenue for Webjet

By Mitra Sorrells | July 28, 2023

Webjet acquired TripNinja in 2021 and since integrating its multi-city flight product revenue per search is up 125% and average fares are down 30%. Read More

News / Technology

Spotnana adds airline ticket credits to self-service offering

By Linda Fox | July 27, 2023

Travelers can now view unused ticket credits during the booking path, see where credit redemption is allowed and apply the credit to a new flight booking. Read More

News / Online

Buy now, pay later travel solution Uplift acquired for $100M

By Mitra Sorrells | July 27, 2023

Upgrade, which offers banking, credit and payment products directly to consumers, has acquired Uplift, which provides solutions used by more than 300 airlines, cruise lines and hotel chains in the U.S.... Read More

News / Startups

Nezasa raises $4.7M to boost international growth

By Mitra Sorrells | July 26, 2023

Nezasa said the new investments strengthen the travel technology company's international growth strategy and accelerate the path to profitability. Read More

News

Aeronology launches new global marketplace for ticket services

By Mitra Sorrells | July 20, 2023

Australia-based Aeronology, a PhocusWire Hot 25 Travel Startup for 2023, has launched AeroTickets, which it says is the world’s first “global ticket center solution.” Read More

News / Technology

Emburse boosts expense management offering with acquisition of Tripbam

By Linda Fox | July 19, 2023

The acquisition strengthens Emburse’ offering and aims to help its travel and finance customers better manage spend. Read More

Interview / Startups

Trvlr - Launch pitch at Phocuswright Europe 2023

By PhocusWire | July 14, 2023

Trvlr is a booking platform that directly links agencies and hotels and fully automates commission payments. Read More

News / Technology

Business travel leaders cautious on generative AI, tout benefits

By Linda Fox | July 6, 2023

Generative AI continues to dominate conversations across travel with corporate travel no exception. Executives from Clarivate, Cornerstone, Spotnana and UiPath share early uses for the tech and pitfalls... Read More

News / Technology

CWT partners with Spotnana for travel management platform

By Jay Boehmer & Michael B. Baker | June 26, 2023

Spotnana CEO Sarosh Waghmar said the partnership combines Spotnana’s tech with CWT’s "global servicing capabilities and the full breadth of its TMC services." Read More

News / Technology

Fora adds payment storage facility for travel advisors

By Linda Fox | June 23, 2023

Part of the company’s client management tool, the Vault removes the need to collect and store clients’ payment information at the time of booking. Read More

News / Technology

AI Insights: Generative AI in business travel

By PhocusWire | June 21, 2023

Amex GBT's chief technology officer David Thompson shares insights on the company's work with generative artificial intelligence. Read More

From Our Partners / Online

The power of an “ecosystem approach” in hospitality

By Francisco Pérez-Lozao Rüter - Amadeus Hospitality | June 20, 2023

Find out how today's traveler expectations are catalysts for change and how the hospitality industry can adapt in the coming years to deliver more seamless journeys. Read More