Offline Travel Agency

PhocusWire's in-depth coverage of offline travel agencies, featuring news, analysis, interviews, research and more on the brands and their strategies, executives and positions in the market.

AI Insights: Generative AI's impact on the shopping experience
News / Technology
AI Insights: Generative AI's impact on the shopping experience
By PhocusWire | June 6, 2023
Amadeus chief technology officer Sylvain Roy answers our questions on how the company is working with generative artificial intelligence technology. Read More
Influencers v. advertisers - why travel marketing is transforming
Opinion / Online
Influencers v. advertisers - why travel marketing is transforming
By Noa Greenfield - Travelier | June 5, 2023
Today’s travelers are turning to social media to inspire their next trip; travel markets should adapt accordingly. Read More
JPMorgan Chase using travel playbook to build lifestyle product
News / Online
JPMorgan Chase using travel playbook to build lifestyle product
By Linda Fox | May 24, 2023
The bank, which launched ChaseTravel.com last year, said travel sales volume was about $8 billion in 2022 and estimated it will be $10 billion this year. Read More
Phocuswright Europe 2023: Airline customer experience and distribution developments
News / Distribution
Phocuswright Europe 2023: Airline customer experience and distribution developments
By PhocusWire | May 23, 2023
Hear from Lufthansa Group and Finnair executives at Phocuswright Europe on topics that include developments since last year, their initiatives towards NDC and away from Edifact and improvements to the... Read More
Yanolja Cloud acquires B2B travel tech firm Go Global Travel
News / Technology
Yanolja Cloud acquires B2B travel tech firm Go Global Travel
By Mitra Sorrells | May 17, 2023
Founded in 2000, Go Global Travel is a B2B technology company that provides distribution of travel products including hotel and resort rooms, airline tickets and car rentals. Read More
Amadeus sees growth across distribution and IT units
News / Distribution
Amadeus sees growth across distribution and IT units
By Linda Fox | May 9, 2023
The company reported a 43% increase in group revenue to €1.3 billion with adjusted profit up 188% to €273 million for the three months ended March 31, 2023. Read More
Sabre repositions for revenue opportunities, cost savings
News / Distribution
Sabre repositions for revenue opportunities, cost savings
By Linda Fox | May 4, 2023
Job losses are part of the strategy to bring down costs, according to a statement from president and CEO Kurt Ekert, who said the team would be impacted. Read More
CWT's Patrick Andersen on distribution concerns, sustainability
News / Distribution
CWT's Patrick Andersen on distribution concerns, sustainability
By Linda Fox | April 27, 2023
Patrick Andersen, CEO of CWT, shared his views on the market and content fragmentation with the travel management community during the Institute of Travel Management Conference 2023 this week. Read More
Travel agents' growing cruise sales may reverse trend to direct
News / Online
Travel agents' growing cruise sales may reverse trend to direct
By Andrea Zelinski - Travel Weekly | April 25, 2023
Travel agents have seen their share of cruise bookings plummet during the pandemic as direct sales soared, but the dominance of the advisor channel is predicted to snap back by 2025.   Read More
ChatGPT in the business travel world
News / Technology
ChatGPT in the business travel world
By Linda Fox | April 21, 2023
The corporate travel world is considering how it might boost productivity internally as well as the customer experience externally using ChatGPT and other generative AI solutions. Read More
Hotel and rail are segments to watch in Spain
News / Online
Hotel and rail are segments to watch in Spain
By Phocuswright Research | April 21, 2023
This Phocuswright report provides a comprehensive view of the Spain travel market, including detailed market sizing and projections, distribution trends, analysis of major travel segments, key... Read More
Air Canada launches diverse NDC approach to distribution
News / Distribution
Air Canada launches diverse NDC approach to distribution
By Linda Fox | April 19, 2023
The airline's new distribution strategy will enable travel agents to access Air Canada inventory in a number of ways, including building their own connections, partnering with third-party technology... Read More
Travelport tech chief talks moving the needle on NDC
News / Distribution
Travelport tech chief talks moving the needle on NDC
By Linda Fox | April 19, 2023
Tom Kershaw, chief product and technology officer at Travelport, talks about the current state of NDC, real progress in 2023 and moving the needle on adoption. Read More
travel-talk-industry-do-better
News / Online
Travel Talk: Where can the industry do better?
By PhocusWire | April 3, 2023
Northstar Travel Group's editorial leaders discuss sustainability, DEI and other areas where there is room for future improvement.   Read More
Travelport raises $200M to fuel growth
News / Technology
Travelport raises $200M to fuel growth
By Linda Fox | March 31, 2023
Travelport said the funds will enable it to advance its growth strategy following a strong first quarter and its acquisition of Deem. Read More
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