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PhocusWire's theme months for 2018 - all in one place
By PhocusWire
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December 31, 2018
Here some of the highlights from each of our dedicated months during 2018 - from blockchain and digital marketing to voice and startups.
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News
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Technology
Back in the offline world, part 4: High-tech versus high-touch hotels
By Mitra Sorrells
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September 24, 2018
For the final piece in this series, we consider the topic of technology in the hotel environment.
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News
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Technology
Another revolution for the offline retail world?
By Pushpa Bector
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September 19, 2018
About five years ago, Marc Andreessen, creator of Netscape and a serial investor in platforms such as Pinterest, Foursquare and Business Insider, declared the future of offline retail to be dead.
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Notated News
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Technology
Back in the offline world, part 3: Tours and activities
By Mitra Sorrells
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September 17, 2018
2018 may be remembered as a tipping point for the digitization of the tours and activities sector within the global travel industry.
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News
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Technology
Texting proposed as way to speed up customs entry
By Robert Silk - Travel Weekly
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September 17, 2018
U.S. Customs and Border Protection would one day like to speed up the entry process through the use of text messaging.
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News
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Technology
Divided we stand - smart online and offline shopping is a merged experience
By Oliver Tan - Digital Commerce 360
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September 13, 2018
The history of retail goes back pretty far: from London’s first department store opening in 1796, to the rise of big box retailers in the 1960s.
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Notated News
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Technology
Back in the offline world, part 2: Travel agency technology
By Mitra Sorrells
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September 10, 2018
For part two in this month’s series on the offline travel market, we look at the technology that is supporting the work of traditional agents and how it has evolved over the years.
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News
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Technology
QOTW: Something about an agent's endurance
By PhocusWire
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September 7, 2018
Quote from Tom Wolber, CEO of Crystal Cruises, in an article on PhocusWire this week.
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News
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Distribution
How travel agents are working differently with technology
By Mary Pat Sullivan - TravelAge West
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September 5, 2018
Travel agents have had quite a longstanding relationship with technology.
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News
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Technology
Back in the offline world, part 1: Travel agency endurance
By Mitra Sorrells
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September 4, 2018
First up in this month’s series on the offline travel market, we look at the traditional agency model to understand the audience it still serves and how it has continued to stay relevant.
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News
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Distribution
Digital transformation for retailers: a long game
By Achim Schneider - Digital Commerce 360
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September 3, 2018
Both pure-play and omnichannel retailers have had to come to terms with a new playing field, new rules and a very long list of requirements in recent years.
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Notated News
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Technology
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