For the final piece in this series, we consider the topic of technology in the hotel environment.  Read More

About five years ago, Marc Andreessen, creator of Netscape and a serial investor in platforms such as Pinterest, Foursquare and Business Insider, declared the future of offline retail to be dead. Read More

 2018 may be remembered as a tipping point for the digitization of the tours and activities sector within the global travel industry.  Read More

U.S. Customs and Border Protection would one day like to speed up the entry process through the use of text messaging.  Read More

The history of retail goes back pretty far: from London’s first department store opening in 1796, to the rise of big box retailers in the 1960s. Read More

For part two in this month’s series on the offline travel market, we look at the technology that is supporting the work of traditional agents and how it has evolved over the years.   Read More

Quote from Tom Wolber, CEO of Crystal Cruises, in an article on PhocusWire this week. Read More

Travel agents have had quite a longstanding relationship with technology. Read More

First up in this month’s series on the offline travel market, we look at the traditional agency model to understand the audience it still serves and how it has continued to stay relevant. Read More

Both pure-play and omnichannel retailers have had to come to terms with a new playing field, new rules and a very long list of requirements in recent years. Read More