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Is your hotel using universal tactics to drive revenue from domestic and global tourists?

By Sponsored Content | September 27, 2016

Domestic tourism is booming all over the world. Combine that with a resilient and buoyant global tourism industry and hoteliers are presented with a solid opportunity for attracting new guests and sec... Read More

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Airlines want customer service and dedicated social media teams as priorities

By Kevin May | September 27, 2016

Airline executives claim that providing a better customer service is a leading part of their social media strategy this year, although challenges remain how to do so. This is one of the key finding... Read More

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Smile, please - personalised travel itineraries based on facial expressions

By Kevin May | September 27, 2016

Image recognition is perhaps not the most obvious way of getting travellers involved in trip planning - but a new marketing campaign from Expedia is doing exactly that. A programme to get consumers... Read More

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Booking.com scraps standalone Booking Now late hotel app

By Kevin May | September 26, 2016

Booking.com has axed its Booking Now mobile app after 20 months in service, although it says last-minute hotels bookings are continuing to grow. The Priceline Group-owned hotel booking giant launch... Read More

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Who are the most prolific investors in travel tech? [INFOGRAPHIC]

By Kevin May | September 26, 2016

Startup tracker CBInsights reckons some $2.5 billion in close to 200 investments have been made in travel tech during 2016. But who are the organisations that are leading this continued financial s... Read More

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War games: Hotels may have more to lose than OTAs in booking fight

By Viewpoints | September 26, 2016

In any form of combat, there are victors and losers. In the battle over hotel rate parity, however, there are a number of constituencies with stakes in the fight. NB: This is a guest viewpoint by R... Read More

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Airports looking at apps for non-aeronautical revenues

By Martin Cowen | September 26, 2016

SITA's annual look at airport IT trends reveals airports are increasingly interested in looking to generate income from passengers using the airport. //... Read More

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Reviving the loyalty experience for the mass affluent consumer

By Viewpoints | September 26, 2016

The "mass affluent" is an important customer sector within the travel loyalty industry – so why is it that so many high-earners seem short-changed and disengaged by their current programmes? NB: Th... Read More

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Startup pitch: MiStay looks to corner the hotels for a few hours market in India

By Linda Fox | September 26, 2016

MiStay launched earlier this year to give consumers the flexibility to book a hotel room for a few hours rather than a full-day. The India-based startup has just expanded the service to an addition... Read More

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That noise you can hear is self-management dying on Airbnb and vacation rentals

By Viewpoints | September 26, 2016

No matter how you cut it, this was a rough week for those who believe owner-managed vacation rentals are the future of the short-term accommodation space. "How can I say that", you ask? Let’s read... Read More

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End to hotel dimming, spotlight now on commissions

By Linda Fox | September 23, 2016

News this week that Expedia is ending its strategy of dimming hotels in search results should raise a cheer in hotel circles. Yet it is a subject that raises blood pressure within the hotel communi... Read More

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Travel search sites angry over redistribution restrictions from airlines

By Kevin May | September 23, 2016

Evidence is emerging of a growing tension between airlines and travel search engines over how prices for air tickets are displayed to users in results. At the core of the issue is the contract that... Read More

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Airbnb scoops up another $555 million in investment

By Kevin May | September 23, 2016

Airbnb has landed a further $555 million in funding from Google Capital and Technology Crossover Ventures. The round was confirmed in a filing to the Securities and Exchange Commission this week.... Read More

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Sygic navigates its way into virtual reality landscape

By Linda Fox | September 23, 2016

Navigation specialist Sygic is claiming a first with the launch of its virtual reality travel application on the Oculus store. The Bratislava-based company says anyone with an Oculus-powered Samsun... Read More

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Startup pitch: Comencia, led by ex-Expedia execs, helps SMBs skip agency middlemen [UPDATED]

By Sean O'Neil | September 23, 2016

Comencia is a startup that aims to help small- to medium-sized businesses book travel online without needing the help of travel agencies. UPDATE Monday Sept. 26. This story has been updated with th... Read More

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