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Carlson Wagonlit launches 3.0, a tech-led reinvention of corporate travel

By Kevin May | February 1, 2017

Carlson Wagonlit is going all out in a bid to reposition itself as a digital travel management company - labelling the initiative as "CWT 3.0". The move to overhaul its brand proposition, structure... Read More

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Younger travellers are driving trends in travel and insurance

By Sponsored Content | February 1, 2017

New tools and technology enhancements continue making it easier for travel providers, agents and travellers to access trip protection benefits. NB: This is a viewpoint by Beth Godlin, president of... Read More

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MakeMyTrip commits to growth as Ibibo integration gets under way

By Martin Cowen | February 1, 2017

MakeMyTrip has completed its merger with Ibibo Group and will continue to prioritise growth over profitability in the short-to-medium term. Talking through its Oct-Dec16 financials, MakeMyTrip's CE... Read More

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Ground transport platforms consolidate as iCars acquires assets of Limos.com

By Kevin May | February 1, 2017

Well-funded Limos.com has sold to iCars for an undisclosed fee, just over eight years since it first burst onto the ground transportation scene. The combined business will be run from the San Franc... Read More

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Hilton inks deal with Amazon as part of guest loyalty shift

By Kevin May | January 31, 2017

Global hotel chain Hilton is embarking on an overhaul of its branding and loyalty programme, including a major new partnership with Amazon. First the aesthetic stuff: the group will now be known as... Read More

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CarTrawler and Distribusion pact, Sabre distributes Legacy Hotels, and more...

By PhocusWire | January 31, 2017

This is a roundup of product news and announcements for travel distribution in tourism and hospitality for January 2017. Tuesday 31 January 2017: CarTrawler and Distribusion sign pact CarTr... Read More

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Algorithms or agents? There's room for both in travel

By Sponsored Content | January 31, 2017

There seems to be two rather different realities presented about human interaction with consumers in the travel industry. We hear that the industry is moving to bots and pure online services, yet simu... Read More

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APAC travellers want access to agents during the trip

By Martin Cowen | January 31, 2017

A report from Sabre's APAC team reveals the need for online and offline agents to connect with travellers during the trip. The study, which covers eleven countries across the region, identifies fou... Read More

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HomeAway removes last remnant of independent guest-owner interaction

By Kevin May | January 31, 2017

HomeAway has split opinion over its decision to alter the way in which potential guests can interact with a property's owner. At the turn of 2017, HomeAway shifted the ability for a traveller to fi... Read More

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ECommPay looks to Europe, Grab to grow in Indonesia, and more....

By PhocusWire | January 31, 2017

This is a roundup of people moves in tourism and hospitality for January 2017. Tuesday 31 January 2017: ECommPay looks to Europe Payments service provider, ECommPay has named Paul Marcanton... Read More

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Abandonment rates in online travel in a couple of slides

By Linda Fox | January 31, 2017

Travel execs often bemoan the low conversion rates in online travel - figures often bandied about show average industry conversion rates of around 3%. SaleCycle has just released quarterly figures... Read More

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Hilton extends TravelClick deal, Concur drives Groundscope, and more...

By PhocusWire | January 30, 2017

This is a roundup of product news and announcements for travel systems in tourism and hospitality for January 2017. Monday 30 January 2017: TravelClick and Hilton extend partnership The hot... Read More

From Our Partners / Technology

Goodbye self-serve travel, hello tech-driven booking with a human touch

By Sponsored Content | January 30, 2017

“Metasearch on steroids,” is how industry veteran Krista Pappas, the vice president of Lola, describes the firm’s new agent console, a state-of-the-art piece of kit that delivers “super powers” to the... Read More

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TripAdvisor secures a tenth of all online travel traffic

By Kevin May | January 30, 2017

TripAdvisor provides a regular metric about its global traffic - an eye-watering "390 million average monthly unique visitors" across 49 sites worldwide. But some of the deeper analytics behind its... Read More

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Trump's wrecking ball through US data privacy could hit global travel tech industry

By Martin Cowen | January 30, 2017

New US president Donald Trump has signed, as well all know, a number of executive orders in his first few weeks in office. Buried in one of them is a line around data privacy which could emerge to... Read More

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