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Delta tests facial recognition technology to speed bag checking

By Michele McDonald | May 15, 2017

Delta Air Lines is testing whether facial recognition technology can speed the bag-checking process. It has installed four self-service bag drop machines at Minneapolis-St. Paul International Airpo... Read More

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Air Canada to replace Aeroplan with its own loyalty program in 2020

By Michele McDonald | May 15, 2017

Air Canada confirmed that it will launch its own loyalty program in 2020 when its exclusive contract with Aimia, the owner of Aeroplan, expires. Aimia, a data-driven marketing and loyalty analytics... Read More

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Time to connect Big Data with hotel visuals

By Viewpoints | May 15, 2017

Today’s travelers are starting to expect a personalized experience throughout all stages of travel - something that the emergence of "big data" is helping to lead. Not only is there some degree of... Read More

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No one size fits all - airlines benefit from diverse digital tactics

By Kevin May | May 15, 2017

Data released this month illustrates the success of a wide array of initiatives being used by airlines to attract prospective passengers to their websites. SimilarWeb examined traffic to the five m... Read More

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TUI Group's online business continues to mature, Germany catching up

By Martin Cowen | May 15, 2017

TUI Group's six-month earnings to the end of March show an increase in not only the proportion of bookings taken online but also its number of customers. During the six months to end-March the busi... Read More

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Rome2rio ramps up direct booking options

By Martin Cowen | May 15, 2017

Multi-modal search engine Rome2rio is now taking bookings for National Express and Renfe directly on its site, with more integrations on the way, including operators from Asia. It has had UK rail b... Read More

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Emirates - more passengers, more mobile bookings, less profit

By Martin Cowen | May 12, 2017

Emirates Group - comprising the eponymous airline and Dnata, a mix of airport, ground handling and consumer travel businesses - has seen a big drop in its full-year profit. Revenues for the year to... Read More

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Why travel managers need data (and know what to do it with it)

By Viewpoints | May 12, 2017

There is a lot of data in corporate travel. And it used to come in reports as thick as house bricks. Then everything was automated and digitalized, and called Big Data. NB: This is an analysis b... Read More

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Booking.com dominates leads for hotels in key European markets

By Kevin May | May 12, 2017

Interesting data released from hotel switch eRevMax this week that shows the dominance of Booking.com as a source for hotel bookings in a number of European countries. In each of the five markets -... Read More

From Our Partners / Technology

Personalisation and metasearch: in summary

By Sponsored Content | May 12, 2017

Metasearch is an intuitive product that generates a foundation of trust through its inherent transparency. Personalisation, done sensitively, can build on this trust to inspire users and create loyalt... Read More

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Expedia buys majority stake in SilverRail

By Kevin May | May 11, 2017

Rail distribution platform SilverRail Technologies is now majority owned by Expedia Inc. Terms have not been disclosed. The deal marks the end of an eight-year journey as an independent business... Read More

News / Online

Facebook Reactions - a year of wow and haha for travel and tourism?

By Nick Vivion | May 11, 2017

Facebook Reactions has just celebrated its first birthday - a reason if any to share a love heart-style - or angry - emoji. But, seriously, while not everyone greeted Reactions with excitement, the... Read More

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Latest tech-driven era in travel needs a new type of rock star leader

By Alex Bainbridge | May 11, 2017

I have been in online travel (and offline, before that) long enough to experience a number of distinct eras. The first travel startup that I founded, in 2000, was billed as the first brochure-less... Read More

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Biometric green light proposed to ease chaos of in-flight laptop ban

By Marisa Garcia | May 11, 2017

Reports that the laptop ban on select flights to the US may soon be extended has raised further concerns in the aviation industry. But Joe Leader, CEO of the Airline Passenger Experience Associatio... Read More

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OnTheBeach getting better at online marketing

By Martin Cowen | May 11, 2017

London-listed OnTheBeach has lifted revenues and pretax profit in six months to end-March, with improvements in its online marketing performance also noted. The topline financials show revenues up... Read More

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