News

Tours and activities coming of age but still room for tantrums
News / Distribution
Tours and activities coming of age but still room for tantrums
By Linda Fox | August 1, 2017
Lots of interesting facts and figures in Phocuswright's latest update on the tours and activities sector. What stands out is that the online T&A market is expected to more than double in gross... Read More
Google Play: a ground-up app approach works best
From Our Partners / Technology
Google Play: a ground-up app approach works best
By Sponsored Content | August 1, 2017
Jeena James has, all things considered, a pretty important job to do at Google. As global head of travel and local at Google Play, the official app store for Android smartphones and tablets and which... Read More
A letter from the editor: On tnooz and the journey ahead
News / Online
A letter from the editor: On tnooz and the journey ahead
By Nick Vivion | July 31, 2017
When I was seven years old, I had a loyal best friend. We were thick as thieves: up and down the stairs, sprawled out in my room, or even at the dinner table. This friend was an old soul: weathered an... Read More
OYO cuts losses and spend, shuns OTAs
News / Distribution
OYO cuts losses and spend, shuns OTAs
By Martin Cowen | July 31, 2017
OYO Rooms is lifting its topline revenues while reducing its cash burn but still remains in the red, according to an official blog post. The India-based, Softbank-backed online budget hotel aggrega... Read More
Kayak UK trends, RedAwning and AWS, Nor1 upgrades Lindner, and more...
News
Kayak UK trends, RedAwning and AWS, Nor1 upgrades Lindner, and more...
By PhocusWire | July 31, 2017
This is a roundup of product news and announcements related to travel systems in July 2017. Monday 31 July 2017: Kayak improves holiday planning The metasearch company has unveiled new... Read More
Startup pitch: Tripalista wants to enable blink of an eye trip exploration
News / Distribution
Startup pitch: Tripalista wants to enable blink of an eye trip exploration
By Linda Fox | July 31, 2017
Tripalista is a trip planning startup that aims to offer inspiration for users via multi-destination itineraries. The Berlin-based startup was founded a couple of years ago and launched been in dev... Read More
Booking.com makes Edinburgh mobile, Mobilise partners with iPass, and more...
News / Technology
Booking.com makes Edinburgh mobile, Mobilise partners with iPass, and more...
By PhocusWire | July 31, 2017
This is a roundup of product news and announcements related to travel devices in July 2017. Monday July 31 2017: Booking.com add Edinburgh destination content The accommodation giant has un... Read More
Major US airlines happy with results of slicing and dicing their economy products
News / Distribution
Major US airlines happy with results of slicing and dicing their economy products
By Michele McDonald | July 28, 2017
Segmentation of customers and products was a focus of distribution discussions during the major US airlines’ second-quarter earnings calls. The carriers, which are in the process of dividing econom... Read More
Amadeus starts to see the Southwest impact
News / Distribution
Amadeus starts to see the Southwest impact
By Martin Cowen | July 28, 2017
Amadeus' second quarter and first half results show a positive operational and financial performance, boosted by the Navitaire numbers and by the migration of Southwest onto Altea. The Southwest mi... Read More
Travel's reactive customer service model is broken - let’s kill it
News / Technology
Travel's reactive customer service model is broken - let’s kill it
By Marisa Garcia | July 28, 2017
A survey published by Engine, a service design consultancy, shows that the airline industry has suffered damage to brand reputation in recent months, attributing this to “poor customer service and inc... Read More
Digitalisation is the answer for airlines
News / Technology
Digitalisation is the answer for airlines
By Viewpoints | July 28, 2017
The airline industry is at an interesting crossroads, and recently has been in the press more than ever before, not always for the right reasons. NB This is a viewpoint by Raghunath Ramanathan, sen... Read More
Europe "not working" for Travelzoo as deals dry up
News / Technology
Europe "not working" for Travelzoo as deals dry up
By Martin Cowen | July 28, 2017
Deals publisher Travelzoo has managed to add more members in the second quarter of the year but the overall performance of the business remains "disappointing", according to global CEO Holger Bartel.... Read More
Expedia Inc. makes minority investment of $350 million in Indonesian online agency
News / Distribution
Expedia Inc. makes minority investment of $350 million in Indonesian online agency
By Michele McDonald | July 27, 2017
Expedia Inc. made a $350 million minority investment in Traveloka Holding Ltd., an Indonesian online travel agency. Expedia said the companies also plan to deepen their relationship through coopera... Read More
Enough of the Amazon of Travel talk, airlines can aim higher
News / Distribution
Enough of the Amazon of Travel talk, airlines can aim higher
By Viewpoints | July 27, 2017
Ever since ecommerce hit the airline industry’s radar, every year we’ll hear a new batch of leaders (including Ryanair’s CEO Michael O’Leary) declaring they want to become the ‘Amazon of Travel’. M... Read More
Milan airports look to the cloud for IT services
News
Milan airports look to the cloud for IT services
By Marisa Garcia | July 27, 2017
Società Esercizi Aeroportuali, which manages Italy's Milan Malpensa and Milan Linate airports, has announced a seven-year service agreement to consolidate its IT infrastructure using IBM Cloud. The... Read More