News

This year’s Phocuswright Conference Summit showed a growing trend in hotel apps – but is that a sign of things to come in the travel tech industry as a whole?... Read More

Here are the five best questions that the Phocuswright Dragons asked Summit participants.... Read More

Since Concur entered the corporate booking market a decade ago by acquiring travel and expense tech provider Outtask, it has firmly established itself not only as the dominant expense system in the United States, but also the most-used corporate booking tool.... Read More

This is a viewpoint from Jean-Louis Boss, CMO of Fastbooking. In August we published an extensive guide and infographic to help hotels selecting the right distribution solutions according to their... Read More

KLM Royal Dutch Airlines has launched trials of Facebook Messenger chat service on its website in select markets of Japan, South Korea and South Africa. The service aims to give website visitors th... Read More

The vacation rental market is again attracting attention with this week trivago announcing the integration of Expedia’s HomeAway vacation rental inventory into its hotel search platform. Johannes T... Read More

TripAdvisor’s shift of its marketing dollars to brand-building channels, such as its television advertising campaign, “has contributed to softer topline results,” chief executive officer Stephen Kaufe... Read More

The leading supplier of cross-industry on-demand software and e-commerce services will acquire the Southeast Asian OTA through its Singapore subsidiary.... Read More

Aer Lingus is partnering with customer intelligence specialist Boxever to improve the passenger experience. The Dublin-based company will provide its Intelligence Cloud to the airline enabling it t... Read More

This week marks a new chapter in the life of Phocuswright, the world's most respected research and events business in the travel industry.... Read More

When Two Roads Hospitality was born from last year’s merger of Commune Hotels & Resorts and Destination Hotels, the newly formed company inherited a relationship with real-time messaging specialis... Read More

This is a viewpoint from Tim Sherwood, vice president, mobility IoT solutions at Tata Communications. The travel industry is in the throes of unprecedented change, driven by new technology. There’s... Read More

The Priceline Group had a “solid” third quarter in terms of both growth and operating results, chief executive officer Glenn Fogel said during the company’s earnings call. Booked room nights totale... Read More

Attractions specialist GetYourGuide has gone big with its Series D funding, making it the largest-ever capital investment in its segment of the industry.... Read More

This is a viewpoint from Helen Holmes, VP product management, fraud and authentication services at Worldpay. There is tension in every sector of ecommerce between the friction-free, one-click-style... Read More