News

News / Online

Dream Hotel Group is test-driving Alexa and Alice to enrich guest stays

By Kerry Medina | November 6, 2017

Dream Hotel Group began beta testing Amazon’s voice service Alexa, along with its partner Volara, at The Time Nyack, one of the company’s upscale hotels. Beta testing with Amazon Alexa will continu... Read More

News / Online

Three ways to use customer referrals to amplify your marketing

By Viewpoints | November 6, 2017

This is a viewpoint from Geoffrey Ryskamp, principal of hospitality, travel, and leisure at Medallia. Word-of-mouth. If the hospitality industry could invent a perpetual motion machine, this would... Read More

News / Technology

Phocuswright Conference 2017 - Live Coverage

By Kevin May | November 5, 2017

PhocusWire launches at the Phocuswright Conference this week... and our live blog is just one many ways we've got it covered.... Read More

News / Distribution

Air France-KLM to impose GDS tariff in 2018

By Kevin May | November 3, 2017

Two of Europe's major carriers, Air France and KLM, will be the latest airlines to introduce a surcharge on all tickets bought through a Global Distribution System.... Read More

News / Distribution

Amadeus announces win for hospitality and payments as Premier Inn comes on board

By Martin Cowen | November 3, 2017

Amadeus has announced that Premier Inn has signed up for its hospitality unit’s CRS and PMS products, as well as its relatively new payments platform. The news came at the same time as Amadeus anno... Read More

News / Technology

Discovery and Google take steps to make virtual reality mainstream

By Kerry Medina | November 3, 2017

No longer is virtual reality part of the lexicon that describes the future of travel. Discovery Communications and Google are ushering in a new era of popular travel media with the November 3 launc... Read More

News / Distribution

Smarter retailing and sturdier security: talking travel tech with Sabre

By Marisa Garcia | November 3, 2017

There is little doubt opportunities lie ahead for airlines when it comes to merchandising, retail and customer service up in the air. But, there will be challenges too. During last week's IATA W... Read More

News

From helpless to happy - Guestlogix redesigns airline retail to give passengers more control

By Marisa Garcia | November 3, 2017

Guestlogix is determined to help solve the biggest point of friction between airlines and passengers: the fight for control. In a white paper published in October, Guestlogix argues that the variou... Read More

News / Online

Is there no such thing as an “average” traveler?

By Jill Menze | November 2, 2017

According to a new report from Sojern, the long-held idea of an average traveler’s path to purchase in travel is, in fact, a myth.... Read More

News / Distribution

Regulations force TRVL.com to pull out of Canada's most populous province

By Michele McDonald | November 2, 2017

TRVL.com’s tagline is “Power to the traveler!” But TICO, the Travel Industry Council of Ontario, has pulled the plug on the travel website’s peer-to-peer operations in Canada's most populous province.... Read More

News / Distribution

Travelport continues modest growth, non-air and APAC stand out performers

By Linda Fox | November 2, 2017

Travelport attributes ongoing gains reported in its third quarter results to non-air business as well as international growth. The company says net revenue increased 3% to $611 million although net... Read More

News / Distribution

GetYourGuide raises $75 million, looks to AI and personalisation

By Linda Fox | November 2, 2017

GetYourGuide has raised $75 million in Series D which it says is the largest ever raised in the tours and activities segment. The round is led by Battery Ventures, a new investor for the company, w... Read More

News / Distribution

Skyscanner's evolution under Ctrip becomes inspirational

By Martin Cowen | November 2, 2017

Trip.com, the reviews and planning platform formerly known as Gogobot, has been bought by Ctrip which will use trip.com technology and content to ramp up Skyscanner's personalisation push. The anno... Read More

News

tnoozLIVE@Arival: Peek CEO Ruzwana Bashir

By Nick Vivion | November 2, 2017

This is the continuation of a series of articles spun out of tnoozLIVE@Arival, recorded live at the Arival in-destination event held at the LINQ in Las Vegas. More clips to come! To learn more about h... Read More

News / Distribution

JetBlue wants to draw customers to its 'best channel' for booking -- itself

By Michele McDonald | November 2, 2017

JetBlue Airways’ decision to sever ties with a dozen lower-yield online travel agencies is part of a broader strategy to drive customers to its website, Marty St. George, executive vice president, com... Read More

Most Popular
Latest Stories