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The complicated world of how simple meetings are sourced, booked, measured
By Rob Gill
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July 24, 2018
The vast majority of smaller or “simple” business meetings are booked directly with venues rather than through corporate booking tools, according to new research. A global study, carried out by the...
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News
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Online
With latest updates, Lola aims to solve the pain points for business travel managers
By Mitra Sorrells
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July 24, 2018
The Lola travel platform is making what might seem like an unusual move - shifting from a mobile-only strategy to now offering a desktop version of its travel management app....
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News
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Technology
How AccorHotels uses biometrics to unlock travelers' wants and needs
By Linda Fox
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July 24, 2018
Le Club AccorHotels is looking to gain deeper insight on customers through Seeker, an initiative that uses biometrics to track responses and get closer to what travelers want....
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News
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Online
Chinese home rental platform Tujia adds SiteMinder property management for hosts
By Mitra Sorrells
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July 24, 2018
Tujia, a vacation rental platform backed by Ctrip, has partnered with SiteMinder to offer its overseas accommodation providers an all-in-one management system. ...
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News
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Technology
Content as a compass to navigate the winding path to purchase
By Viewpoints
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July 24, 2018
This is a viewpoint by Wulfric Light-Wilkinson, chief commercial officer at Quill. Holidays may be all about rest and relaxation, but the online booking process for consumers, by contrast, is often...
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News
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Distribution
LaComunity founders target blockchain for vacation rentals
By Marisa Garcia
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July 24, 2018
The founders of holiday rentals sharing service LaComunity have announced the launch of a new blockchain powered ecosystem consisting of a token, a DApp and a marketplace. The backers claim the pla...
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News
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Online
Google on why consumers like to know more before they travel
By Linda Fox
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July 23, 2018
Google delves into mobile search trends to discover traveler motives to know more before they go....
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News
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Technology
Reimagining customer experience, part 3: Airport innovations
By Mitra Sorrells
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July 23, 2018
For part three we take a look inside airport terminals where a variety of innovative work is being done to improve and ease the process of air travel. ...
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News
BA's GDPR confusion gets the Twitter treatment
By Marisa Garcia
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July 23, 2018
Implementing the EU’s General Data Protection Regulation (GDPR) was always going to be a challenge for travel companies, but a recent social media storm centred around British Airways would suggest th...
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News
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Technology
Smart hotels, investments, airline JVs and more China news and trends
By PhocusWire
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July 23, 2018
Booking's move into mobility, some interesting hotel and airline partnerships, the latest tranche of travel tech startup funding and more in the latest update. Didi, Airbnb and Ctrip Didi C...
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News
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Online
VIDEO: Lessons in digital travel from Asia
By PhocusWire
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July 23, 2018
The best way for travel businesses in the west to understand the nuances and issues associated with operating in Asia Pacific is to learn from those at the sharp end....
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News
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Distribution
Secret Escapes pulls in another £52 million
By Martin Cowen
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July 22, 2018
Members only luxury deals site Secret Escapes has raised another £52 million, bringing the total raised since its launch in 2011 to more than £150 million. The latest injection comes from a new inv...
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News
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Online
QOTW: Something about the reality of innovation
By PhocusWire
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July 20, 2018
Quote from Brian Solis, principal analyst and futurist at Altimeter, in an article on PhocusWire this week....
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News
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Distribution
Regulator called out for not enforcing airline distribution rules
By Linda Fox
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July 20, 2018
ETTSA, the organisation representing GDS and OTAs, has lodged a complaint against the European Commission for failing to enforce airline distribution regulations....
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News
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Technology
Most voice assistants "unskilled" for travel planning and booking
By Michael Coletta
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July 20, 2018
For all the skills in Amazon's Alexa voice marketplace (30,000 and counting), the majority can still be described as "unskilled" for travel planning and booking tasks. The same can be said for Google Assistant and most other available voice experiences....
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Hotel booking goes live in Google's AI Mode, flights still waiting
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Airbnb is making us rethink what a 'direct booking' really means
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Investors raise the bar for AI-powered travel startups
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What Revolut's entrepreneur in residence thinks AI can do for travel
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Brazil-based B2B distribution platform for travel agencies raises $1.5M
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Airbnb names Tripadvisor exec Pepijn Rijvers chief business officer
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Vrbo launches sponsored search listings globally amid wider product rollout
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AI isn’t just for research anymore: What European travelers are actually doing with it
Opinion
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AI search is changing the marketing playbook: How can travel survive?
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