News

Booking.com expands Experiences service, now in 60 cities worldwide
News / Online
Booking.com expands Experiences service, now in 60 cities worldwide
By Kevin May | September 10, 2018
Booking.com's effort to muscle in on tours and activities has taken another sizeable step with the launch of Booking Experiences in the U.S..... Read More
Offline part 2 agency technology
News / Technology
Back in the offline world, part 2: Travel agency technology
By Mitra Sorrells | September 10, 2018
For part two in this month’s series on the offline travel market, we look at the technology that is supporting the work of traditional agents and how it has evolved over the years.  ... Read More
BA data breach is a wake-up call, but the alarm has been sounding for a while
News / Technology
BA data breach is a wake-up call, but the alarm has been sounding for a while
By Marisa Garcia | September 10, 2018
British Airways has been responding to a serious data breach which has exposed customers’ personal and financial data, and trying to make amends. But vulnerability of data systems is nothing new, and... Read More
hoteltonight-desktop
News / Online
HotelTonight ends mobile-only strategy with desktop addition
By Linda Fox | September 10, 2018
HotelTonight has launched a desktop version of its hotel booking service - prompted, it says, by feedback from customers.... Read More
Combine data and psychology to lift revenues
News / Technology
Combine data and psychology to lift revenues
By Viewpoints | September 10, 2018
This is a viewpoint by Graham Cooke, CEO for Qubit. Competition within the travel industry has never been so intense. It’s now impossible for brands to succeed in such a competitive landscape witho... Read More
easyjet-lundgren-data
News / Distribution
Airline data riches are making scientists cry
By Linda Fox | September 7, 2018
EasyJet chief executive Johan Lundgren talks about data as a "game-changer".... Read More
quote of the week 37
News / Distribution
QOTW: Something about an agent's endurance
By PhocusWire | September 7, 2018
Quote from Tom Wolber, CEO of Crystal Cruises, in an article on PhocusWire this week.... Read More
Google launches Touring Bird with 25,000 experiences in 20 cities
News / Online
Google launches Touring Bird with 25,000 experiences in 20 cities
By Jill Menze | September 7, 2018
In April, PhocusWire uncovered details of Touring Bird, the hush-hush tours and activities app Google was developing inside its Area 120 incubator. Now Touring Bird has officially launched 25,000 experiences in 20 markets.... Read More
Ride-hailing companies Lyft, Taxify launch e-scooter rental
News / Distribution
Ride-hailing companies Lyft, Taxify launch e-scooter rental
By Mitra Sorrells | September 6, 2018
Two of the worlds largest on-demand transportation companies are getting into the e-scooter business.  ... Read More
ATPCO SITA Blockskye blockchain airline distribution
News / Distribution
ATPCO, SITA and Blockskye to explore blockchain for airline offer management
By Mitra Sorrells | September 6, 2018
Could blockchain be used to create decentralized airline distribution that is based on IATA’s New Distribution Capability and ONE Order initiatives?  ... Read More
Ctrip Q2 2018
News / Distribution
Ctrip posts across-the-board gains, huge Skyscanner revenue in Q2
By Mitra Sorrells | September 5, 2018
Ctrip posted gains in all of its major categories in the second quarter of 2018, with total revenue of $1.1 billion, a 13% increase over the same period in 2017 and a 9% increase from the three months prior.  ... Read More
Airbnb for Work expands, looks beyond core business travel market
News / Online
Airbnb for Work expands, looks beyond core business travel market
By Jill Menze | September 5, 2018
Airbnb, in its tenacious quest to engage with one billion guests by 2028, is ramping up its efforts to court the professional community by expanding its Airbnb for Work offerings.... Read More
On the agenda - tnoozLIVE@AviationFestival running order
News / Distribution
On the agenda - tnoozLIVE@AviationFestival running order
By PhocusWire | September 5, 2018
The interview schedule for tnoozLIVE@AviationFestival is complete. Presented by JetBlue Technology Ventures, and sponsored by Travelaer, tnooz will be bring you hours of fascinating discussions, in... Read More
Google breathes down the neck of Kayak in clicks sent to airlines
News / Online
Google breathes down the neck of Kayak in clicks sent to airlines
By Kevin May | September 5, 2018
Google is sending almost equal levels of traffic to airline websites as Kayak, following a massive increase for the search giant over the course of the last 12 months.... Read More
Guest Experience report
News / Online
Upsell conversion, mobile communication top list of opportunities for hoteliers
By Mitra Sorrells | September 5, 2018
A new survey of hoteliers in the United States, Canada, Western Europe and Southeast Asia has found the majority are missing the opportunity to generate revenue through upselling.  ... Read More